Producers welcome CFIA commitment to fairness and accountability
WINNIPEG, Feb. 27, 2012 /CNW/ - Today, the Canadian Federation of
Independent Business (CFIB) welcomed the commitment by Honourable Gerry
Ritz, Minister of Agriculture and Agri-Food and the Canadian Food
Inspection Agency (CFIA) to improve accountability and service
"We're pleased the CFIA has launched a Statement of Rights and Service which outlines producers' rights to transparency, fair treatment and
quality service without jeopardizing food safety," said Marilyn
Braun-Pollon, CFIB's vice-president for Agri-business. "This is a
positive first step and we hope the CFIA ensures this culture of change
is reflected in their daily interactions with producers and small
Over the last several years, CFIB has been working collaboratively with
the CFIA, pushing for better service as well as fairness, transparency
and accountability in the way the Agency interacts with its
stakeholders. CFIB's 2007 report card on the CFIA indicated there was
significant "room for improvement". For example, only one-in-five
agri-businesses believed the CFIA provided good overall service.
CFIB also welcomes news of a Complaints and Appeals mechanism so that
farmers and small business owners can register complaints and appeals
on regulatory decisions and service quality. "One of the biggest
frustrations our members have is they feel they have no recourse if
they experience bad customer service or do not agree with a regulatory
decision," stated Braun-Pollon. "We believe this is one of the
practical ways the CFIA can be more accountable and fair - we will be
monitoring the effectiveness of this complaints mechanism closely."
During Red Tape Awareness WeekTM, CFIB was pleased Minister Ritz accepted the "One-for-One"
recommendation in the Red Tape Reduction Commission report. This will
require the removal of at least one regulation each time a new one is
introduced that imposes administrative burden on business. The Minister
also stated the CFIA is working to streamline regulations, remove
duplicate requirements, do away with overlapping obligations and
decrease the frequency of document filing.
"We hope all of these initiatives result in better working relationships
between CFIA and those it regulates, and makes a tangible difference in
the day-to-day life of business owners. There is a lot of work to be
done, but we look forward to measuring service improvements in future
report cards on the CFIA," concluded Braun-Pollon.
CFIB is the business voice for agriculture, representing 7,200
independently owned and operated agri-businesses in Canada, the
majority of which are primary producers.
SOURCE CANADIAN FEDERATION OF INDEPENDENT BUSINESS
For further information:
For more information or to arrange an interview with Marilyn Braun-Pollon, please call 800-809-9318 or email firstname.lastname@example.org