Arrival Alert Email Notifies Customers of Rental Car Pickup Details
TORONTO, Sept. 5, 2012 /CNW/ - Building upon its reputation for
exceptional customer service, Enterprise Rent-A-Car is now offering Arrival Alerts to Enterprise Plus loyalty program members at airport rental locations throughout North
Enterprise Plus members can now receive an email alert regarding their
rental approximately one hour prior to their scheduled arrival with
important details including the reservation number, pickup time and
directions to the rental location. Arrival Alerts will be automatically
sent to members who have opted-in for email communications. However,
modifications or cancellations within 24 hours of pickup might not be
reflected in the email.
"The Enterprise Rent-A-Car brand is well known for its exceptional
customer service, and new features like Arrival Alerts demonstrate how
we are continually striving to improve our customers' rental
experience," said Jim Stoeppler, Enterprise brand director. "Travelling
can be stressful, and Arrival Alerts are designed to give customers the
information they need - nothing more, and nothing less - at their
fingertips, in one simple email."
Enterprise Plus members earn points redeemable anytime for free rental
days of any qualifying rental in Enterprise Rent-A-Car's network of
more than 5,500 neighbourhood and airport locations throughout North
America. Membership benefits also include access to members-only
check-in at participating locations, dedicated phone lines for
expedited service, and special members-only offers through the
program's "Email Extras" e-newsletter.
To take advantage of Arrival Alerts and additional Enterprise Plus
benefits, enrol online at www.enterprise.ca/plus.
About Enterprise Rent-A-Car
Founded in 1957 and known for an extensive network of locations,
everyday low rates and outstanding customer service, Enterprise Rent-A-Car is an internationally recognized brand that has been named to BusinessWeek magazine's annual list of "Customer Service Champs" in 2007, 2008, 2009
and 2010. In addition, Enterprise won Budget Travel magazine's 2010 and 2011 Readers' Choice Award as their favorite rental
car brand for customer service around the globe. Further, the
Enterprise Rent-A-Car brand also led the car rental industry in an
annual North American airport car rental survey, which includes both
leisure and business travellers, for seven years in a row.
With more than 440 neighbourhood and airport locations throughout
Canada, Enterprise Rent-A-Car operates not only as a key provider for
insurance replacement, weekend getaways and special occasions, but also
as a local transportation alternative. For example, many consumers rely
on mass transit during the week or simply cannot afford to purchase or
maintain a vehicle on their own - so they often depend on local Virtual
Car® rental service and take advantage of Enterprise's "everyday low
price," including popular weekend rates starting at $9.99 per day (the
rate includes 100 free kilometres a day).
SOURCE: Enterprise Rent-A-Car
For further information:
Meghan Maguire, Enterprise Rent-A-Car