TORONTO, June 12, 2014 /CNW/ - CIBC (TSX: CM) (NYSE: CM) announced today that it has been recognized with
the Business Transformation Award from Pegasystems Inc. for use of
their technology in the development of a new sales and product
Pegasystems Inc. recognizes companies that have successfully leveraged
Pega technology and its Build for Change® thinking to improve the overall customer experience and increase
business productivity and innovation.
The new platform will allow CIBC advisors to have more comprehensive
sales and service conversations in less time, and make recommendations
that meet client needs and facilitate deeper banking relationships with
"This recognition speaks to our continued commitment to enhancing the
client experience and making banking easy, personalized, and flexible,"
said Laura Money, Senior Vice President, Strategic Initiatives, CIBC.
"We continue to invest in innovative technology that enables CIBC to
better meet the needs of our clients today and in the future, and our
new multi-product sales and origination platform is a great example of
bringing innovative thinking to our branches across Canada."
CIBC was the only North American bank to receive the 2014 Business
Transformation award which was presented at PEGAWorld 2014, a
conference showcasing customers and partners that have used Pegasystems
software for innovative transformation.
This recognition builds on CIBC's multi-year commitment to innovation
for its clients. In 2010 CIBC became the first bank in Canada to
deliver a mobile banking app to clients, and in 2012 became the first
Canadian bank to launch a mobile payments app to allow clients to make
credit card purchases using their smartphone. Last year, CIBC was first
among the big five Canadian banks to deliver eDeposit allowing both
personal and small business clients to deposit cheques using the camera
on their mobile device.
CIBC is a leading North American financial institution with nearly 11
million personal banking and business clients. CIBC offers a full range
of products and services through its comprehensive electronic banking
network, branches and offices across Canada, and has offices in the
United States and around the world. You can find other news releases
and information about CIBC in our Media Centre on our corporate website
For further information:
Caroline Van Hasselt, Director, External Communications, 416-784-6699 or firstname.lastname@example.org