Innovative service celebrates first anniversary of helping clients save
$5,000 a month or more
TORONTO, Oct. 8 /CNW/ - Despite the lingering economic slowdown, companies are still spending thousands more each month than they should on cell phone plans because of misuse and mistakes, according to Quartet Service Inc., which has saved its Toronto area customers more than $1-million since launching "Wireless Wolf" one year ago.
Wireless Wolf is an automated online service that tracks how corporate wireless phones are being used and if they're on the most efficient rate plans from carriers. For example, downloading movies, music and games for personal use can increase corporate communications costs substantially. So can having the wrong corporate rate plan. Wireless Wolf provides transparency and control over wireless expenses.
"On average, we're saving clients between $3,500 and $6,000 per month on their wireless bills," says Robert Bracey, Quartet's President and CEO. "Let's face it: poring over the reams of complicated bills from carriers is tedious and unproductive. The Wireless Wolf pulls invoices from all of the carriers into one database and allows companies to easily manage their wireless billing to make sure they're not being overcharged or paying for employees' personal usage, unless that is a perk offered to employees.
"The Wireless Wolf is about cost control and gnawing off misuse. And it's about revenue capture for firms that are billing clients for their time like lawyers, accountants and other professionals," Mr. Bracey adds.
"Quartet's Wireless Wolf identified a better corporate plan for us at another carrier that has resulted in $5,000 per month in savings since we switched carriers. And we're finding even more savings almost every month we use it," says Craig Walters, Senior Vice-President, Northam Realty Advisors Ltd., a firm that manages 5 million square feet of office, industrial and specialty retail properties.
"We've cut our wireless bills by more than 60 per cent, a material amount from our bottom line," says Jean Pierre Taillon, President and CEO of G4S Security Services (Canada), a division of the world's largest security firm.
"Our company has experienced rapid growth through acquisitions and we had about 25 different wireless accounts across the country," Mr. Taillon says. "The Wireless Wolf service amalgamated all our wireless accounts and now gives us a 360-degree view of our usage and it has eliminated billing errors from our carrier. Wireless Wolf paid for itself almost immediately."
With its red-flag tracking, Wireless Wolf can easily alert companies which employees are downloading music and video for personal use, items that can cost companies exorbitant amounts if not in check.
Wireless Wolf also finds each company's best plan based on usage, from pooling minutes for voice and texting to downloading limits. "Wireless Wolf has also found phones not in use that were still being billed monthly to our clients," Mr. Bracey says, adding that the 18 clients already employing Wireless Wolf have saved in aggregate more than $1 million over the past year.
Quartet is an IT outsourcing firm specializing in small and mid-tier companies in the GTA. It offers 35 a-la-carte services backed by sophisticated IT infrastructure to support its clients with Internet, telephony and data services. Quartet's services range from designing its clients' data and telecommunications networks and acquiring equipment to migrating data and providing on-going service support. www.quartetservice.com
SOURCE Quartet Service Inc.
For further information: For further information: Rob Tran, Director, Mobile Device Services, Quartet Service, Office: (416) 483-8332 x 2037, Mobile: (416) 347-0534, firstname.lastname@example.org