AJAX, ON, Dec. 28, 2013 /CNW/ - Veridian has successfully restored power
to the majority of its customers in the communities that were affected
by last weekend's severe ice storm. There are, however, approximately
100 customers that are still without electricity service due to
equipment damage on their premises. Veridian's service crews and outage
hotline will continue to be available until all affected customers have
their electricity restored.
"I would like to sincerely thank our customers in the communities of
Ajax, Clarington, Pickering and Port Hope for their continued patience
and understanding as our crews continue to restore power as quickly but
as safely as possible," says Veridian President and CEO Michael
Angemeer. "It has been a difficult and trying time for everyone
affected by what has been one of the most extreme weather events we've
seen in a very long time. It's been truly remarkable to see the hard
work and determination of everyone involved to get the communities back
to their normal state."
It has been a week since freezing rain and ice downed trees and branches
on overhead wires, leaving approximately 60,000 Veridian customers
without power. Immediately following the storm, Veridian deployed all
available crews to the affected areas, working around the clock and
through the holidays with support from Lakeland Power, Orillia Power,
Oshawa PUC Networks Inc., Parry Sound Power, Peterborough Utilities,
Whitby Hydro, tree trimming operators and contractors.
Angemeer also thanked Veridian staff and others for their commitment and
dedication to the company's restoration efforts, most of whom forfeited
planned vacations and worked 16 hour days all week to contribute to the
restoration work. "I applaud everyone - from emergency response crews
working long hours and in difficult conditions, to operators and call
centre staff answering hundreds of phone calls and emails. But the work
isn't quite done, we still have some customers without power and we're
not stopping until every single home has their power restored."
Board Chair Doug Dickerson took the opportunity to recognize municipal
partners and businesses that went above and beyond the call of duty
during the storm. "A huge thank you to the mayors, councillors and
support staff for supporting Veridian's customer communications,
providing warming centres to those who needed relief, and assisting
with the removal of hazardous trees and branches. And for the
businesses who provided crews with materials, lodging and meals - I
personally thank you. The goodwill by so many has not gone unnoticed,
and has played a major role in keeping our restoration efforts moving
While Veridian continues to be committed to restoring power to all
affected customers as quickly as possible, equipment damage affecting
individual customers may result in prolonged power outages. In some
cases, repairs to customer owned meter bases and service masts (see
picture below) must be completed before Veridian is able to restore
service to individual customers. The repair or replacement of such
equipment must be carried out by a licensed electrical contractor
retained by the customer. Approved contractors can be found at http://applications.dmtispatial.com/esa/ or by calling ESA at 1-877-372-7233.
Veridian is warning customers that they could experience short terms
outages as restoration efforts continue, and warmer temperatures may
result in chunks or sheets of ice falling from trees and coming into
contact with Veridian's distribution system.
Customers are reminded to exercise extreme caution around damaged poles
and downed wires. All fallen wires should be considered live and
dangerous. Customers are urged to report the locations of fallen wires
to Veridian's 24-hour Outage Hotline by calling 1-866-579-6819.
Veridian Connections Inc. safely and reliably delivers electricity to
more than 116,000 customers in the Cities of Pickering and Belleville,
the Towns of Ajax, Port Hope and Gravenhurst, and the communities of
Uxbridge, Bowmanville, Newcastle, Orono, Port Perry, Beaverton,
Sunderland and Cannington. Veridian Connections Inc. is a wholly owned
subsidiary of Veridian Corporation. The City of Pickering, the Town of
Ajax, the Municipality of Clarington and the City of Belleville jointly
own Veridian Corporation.
For further information:
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