Travel advisory - Update on flights to/from Europe for Wednesday April 21st

MONTREAL, April 21 /CNW Telbec/ - Air Canada advises that airspace continues to be restricted as a result of the spread of volcanic ash over Europe due to volcanic activity in Iceland. Operating schedules remain subject to change. Updates will be provided on aircanada.com when new information becomes available.

Air Canada currently plans to operate the following scheduled flights for Wednesday April 21:

    
    Toronto-London AC856
    Toronto-London AC848
    Toronto-London AC858
    Montreal-London AC864
    Halifax-London AC860
    Ottawa-London AC888
    Edmonton-London AC898
    Calgary-London AC850
    Vancouver-London AC854

    London-Vancouver AC855
    London-Calgary AC851
    London-Edmonton AC2099
    London-Ottawa AC2189
    London-Montreal AC2165
    London-Toronto AC859

    Calgary-Frankfurt AC844
    Ottawa-Frankfurt AC838
    Montreal-Frankfurt AC874
    Toronto-Frankfurt AC872
    Toronto-Frankfurt AC876

    Toronto-Munich AC846

    Montreal-Paris AC870
    Toronto-Paris AC880
    Paris-Montreal AC871
    Paris-Toronto AC881

    Toronto/Montreal-Geneva AC830

    Toronto-Zurich AC2078

    Rome-Toronto AC891

    Toronto-Tel Aviv AC84
    Tel Aviv-Toronto AC85
    

Air Canada is closely monitoring the situation and is doing everything possible to accommodate affected customers to get them on their way safely, and as quickly as possible.

Flights are full and while Air Canada will deploy additional flights and larger aircraft to get passengers to destination as quickly as possible, it is expected that it will take several days to accommodate all customers. Air Canada strongly urges customers who are affected to ensure that their personal contact information is available to Air Canada or their travel agent so that they may be contacted with their revised flight itinerary information once flights resume to their destination.

Customers with flights to or from affected airports are advised to check on the status of their flight prior to leaving for the airport by consulting the Air Canada website at aircanada.com, or by calling Air Canada's automated flight information system at 1-888-422-7533, or by using a web-enhanced cell phone.

In order to facilitate changes to travel plans, Air Canada has revised its ticketing policy for customers booked on flights that are subject to cancellation. Those customers wishing to make alternate travel arrangements can do so without penalty, space permitting, by using Air Canada's self service rebooking tool at aircanada.com, on their mobile device, or by contacting Air Canada Reservations toll free in Canada and the U.S. at 888-247-2262; TTY: 1-800-361-8071 or Air Canada Reservations worldwide. Due to increased call centre volume, wait times will be longer than usual. To receive a refund for cancelled flights, customers should contact their original point of purchase.

SOURCE Air Canada

For further information: For further information: Isabelle Arthur (Montréal), (514) 422-5788; Peter Fitzpatrick (Toronto), (416) 263-5576; Angela Mah (Vancouver), (604) 270-5741; aircanada.com


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