TORONTO, Dec. 29, 2013 /CNW/ - Toronto Hydro-Electric System Limited
(Toronto Hydro) reports that crews are making progress tonight. There
are now approximately 3,000 customers without service, and crews are
being dispatched to these locations. Work will continue through the
night and tomorrow, and until all outages are addressed.
In addition, there are approximately 1,000 locations that have received
Electrical Safety Authority approval following repairs to electrical
stand pipes that were damaged in the storm. Toronto Hydro has been, and
continues to, assign crews to attend to these locations.
As expected, in this final stage, our equipment at many locations has
experienced severe damage due to the ice storm, and therefore
restoration is taking much longer than would normally be the case. Many
of these homes are in neighbourhoods with rear-lot construction, where
poles and powerlines are located in backyards. Crews cannot use bucket
trucks to reach the damage, and must enter the yards on foot, carrying
equipment and using ladders to climb poles and make repairs. This is
time-consuming and hazardous, especially at night, and is delaying
restoration for these customers.
Crews continue to focus on localized neighbourhoods, apartment
buildings, condominiums and individual homes still without service.
Public and worker safety is Toronto Hydro's first priority and we urge
the public to exercise extreme caution in power restoration locations.
Please keep a safe distance from crews working in the area (at least 15
feet) as tree limbs and ice continue to fall as a result of the warmer
Customers are reminded that if Toronto Hydro is reporting that their
neighbourhood has been restored when their home is still without power
they should do the following:
Check to see if your neighbours have power. If they don't, it is likely
that more work is to be done on your street.
If your home is the only house without electricity, check your
electrical panel inside the home to see if the breakers are in the "on"
Check outside to see if the electrical equipment on your home is damaged
and the service wire is down. If the wire is down, please stay back
and contact a licensed ECRA/ESA electrical contractor. A list is
available on Toronto Hydro's website at torontohydro.com/poweroutage
If you have completed the above and your power is still out, please
report your outage to 416-542-8000 to ensure that we are aware of it.
If you spot a downed wire, please stay back (at least 10 feet) and
report it to Toronto Hydro's operations centre at 416-542-8000. For
more information about household items to have on hand during a lengthy
outage, please visit torontohydro.com/poweroutage
Electrical Safety Authority - esasafe.com
Twitter - twitter.com/torontohydro
Facebook - facebook.com/torontohydro
YouTube - youtube.com/torontohydro
Flickr - flickr.com/torontohydro
SOURCE: Toronto Hydro Corporation
For further information:
Contact the Media Relations Hotline
Toronto Hydro-Electric System Limited