TORONTO, Dec. 25, 2013 /CNW/ - Toronto Hydro-Electric System Limited
(Toronto Hydro) has restored power to approximately 221,000 customers
(300,000 customers at the height of the storm).
Crews continue to work through the night. We've restored all critical
customers (TTC, Water services etc), and crews continue to repair
priority feeders, which will restore the largest groups of customers at
one time. Crews will then respond to more localized outages, which
affect streets or individual homes.
The company is asking customers to be proactive and check the condition
of their stand pipe and mast. Customers, who can clearly see there is
damage, should contact a licensed electrical contractor to make repairs
in advance. When Toronto Hydro crews arrive to energize their service,
it can be done without any further delay. The Electrical Safety
Authority is a good resource for finding a licenced contractor and
understanding homeowner responsibilities when it comes to electrical
equipment on your property.
If you're concerned that Toronto Hydro has reported that your
neighbourhood is restored but your home is still without power, do the
Check to see if your neighbours have power, if they don't there is more
work to be done in your local community or on your street.
If your home is the only house without electricity, check your
electrical panel to see if the breakers are in the "on" position.
Check the overhead service wire serving your home, if the wire is
"down", please call us at 416-542-8000 to report it. Again, if the
standpipe is damaged, Toronto Hydro will not be able to restore your
power until it is fixed by a licenced contractor.
Toronto Hydro is receiving assistance from other utilities. Crews from
Hydro Ottawa, Sault St. Marie PUC, Enwin (Windsor) and Manitoba Hydro
will be working alongside our crews tomorrow helping to restore power.
The City of Toronto is still operating Reception centres, where those in
need can access food, water, warmth and rest. For more information,
please visit Toronto.ca
If you spot a downed wire, please stay back (at least 10 feet) and
report it to Toronto Hydro's operations centre at 416-542-8000. Please
be cautious of falling tree limbs as well. For more information about
household items to have on hand during a lengthy outage, please visit torontohydro.com/poweroutage
Electrical Safety Authority - esasafe.com
Twitter - twitter.com/torontohydro
Facebook - facebook.com/torontohydro
YouTube - youtube.com/torontohydro
Flickr - flickr.com/torontohydro
SOURCE: Toronto Hydro Corporation
For further information:
Contact the Media Relations Hotline
Toronto Hydro-Electric System Limited.