MONTREAL, April 14 /CNW Telbec/ - For a thirteenth consecutive year, VOXDATA has been recognized by the U.S. magazine Customer Interaction Solutions as one of North America's top call center companies. VOXDATA, headquartered in Montreal, was ranked tenth among North American call centers. These ratings are used as the benchmark by organizations or corporations seeking teleservices support.
VOXDATA captured the number ten spot in both the inbound and outbound categories. "We are proud of our company's position in the call center industry," said France Couture, VOXDATA president. "We have put a lot of effort into recruiting top professionals-most recently a vice president for client experience-so as to maximize the focus on the quality of service offered to our clients. We have also increased our production capacity, primarily through major investments that helped us expand our Montreal and Toronto offices. This recognition shows clearly that those efforts are paying off."
VOXDATA's call center management expertise enables it to offer continuous call services adapted to a clientele composed predominantly of financial institutions, public service or telecommunication companies, and insurance firms.
Founded in 1995, VOXDATA provides inbound and outbound call services in English and French. The firm is headquartered in Montreal and has an office in Toronto. A member of the Canadian Marketing Association, VOXDATA is ISO 9001-2000 certified. VOXDATA ranks 321st out of Quebec's top 500 companies according to Les Affaires magazine. In 2009, VOXDATA was also named best outsourced call center in ContactCenterWorld.com's Members' Choice Awards.
For further information: For further information: Rosalie Bergeron, Consultant, HKDP Communications and public affairs, (418) 523-3352 ext. 243, Cell: (418) 570-6775, firstname.lastname@example.org; Source: VOXDATA