TORONTO, Aug. 30 /CNW/ - Grey Power, an industry leader in providing
auto and home insurance to mature Canadians, achieved the highest rank
among auto insurance companies in the private full-coverage segment,
according to a recent customer satisfaction study conducted by J.D.
Power and Associates®.
"This ranking signifies that our efforts in the area of customer
satisfaction are paying off," said Catherine Smola, President of Grey
Power Insurance Brokers Inc. "I am delighted that Canadians draw a
parallel between our esteemed brand and high levels of customer
According to the study, Grey Power scored 756 on a 1,000 point-scale, 38
points above the industry average, and the only auto insurer to receive
five out of five Power Circle Ratings in each category. The company
performed particularly well in the areas of price/premium, billing, and
The 2010 Canadian Auto Insurance Customer Satisfaction StudySM
was conducted by J.D. Power and Associates® and is based on responses
from nearly 10,000 auto insurance policyholders. The third annual study
measures auto insurance policyholder experiences with primary insurers
among five factors: customer service, price/premium, policy offerings,
billing/payment, and claims.
About Grey Power
Grey Power is the industry leader in providing auto and home insurance
to mature Canadians. Grey Power recognizes it takes years of skill and
experience to achieve a good driving record and rewards that experience
with substantial savings through the Experience Advantage™. With
Grey Power, Canadians not only save on their insurance but also get
superior service and expert advice. Grey Power products are provided by
Trafalgar Insurance Company of Canada, which is a member company of
Intact Financial Corporation (TSX: IFC), the country's largest provider
of automobile, home and commercial insurance.
SOURCE Grey Power
For further information: For further information:
Vice President, Corporate Communications
Intact Financial Corporation