Personalized financial advice offered in a comfortable and
environmentally sustainable new design at 700 West Georgia at Howe
Beautiful flagship @TD_Canada branch in #Vancouver at Georgia and Howe St has been renovated to serve
customers better www.td.com/mediaroom (Tweet this)
VANCOUVER, April 15, 2016 /CNW/ - TD has re-launched its newly renovated
flagship branch in Vancouver's downtown core, with sustainability,
comfort and convenience at the forefront of its new environment. The
enhanced space brings together distinct environmental sustainability
attributes, unparalleled customer service and unique services that make
this branch a stand-out in the province, further leading the way for
TD's flexible and fresh new branch design.
The branch, centrally located at 700 West Georgia Street in Vancouver,
is approximately 14,500 square feet and offers customers a full range
of financial services from retail to small business, as well as
dedicated direct investing and a foreign exchange centre that offer
over 47 foreign currencies and precious metals.
"We are thrilled to be a part of the revitalization of the downtown core
in Vancouver," said Mauro Manzi, Senior Vice President, TD. "The new
design of our central location reflects the urban neighbourhood and
business hub in a unique manner that also reflects the comfort and
convenience that is so important to TD."
The energy efficient branch space can be quickly reorganized to adapt to
the needs of the local customer base such as adding more rooms for
customers to meet with financial experts.
"In developing the design for this flagship location in Vancouver, we
wanted to create a space that serves all of our customers in a variety
of ways, and still feels comfortable and relaxing," said Cathy
Zupancic, Senior Manager, Enterprise Real Estate Design Strategies, TD
Bank Group. "We looked at all aspects of this redesign with a focus on
sustainability and on making choices that will lower the environmental
impact of our branch, something we know is important to our customers."
More comfort, convenience and sustainable attributes include:
The attractive, open concept feel encourages collaboration and conversation so customers can get the
meaningful, personalized advice they need. Customers entering the
branch are treated to nature-focused murals, furthering a sense of calm
Direct Investing Centre is a dedicated space, highlighted by a large stock ticker above, within
the branch that allows customers to meet with their banker or
comfortably use a self-serve kiosk for any of their Direct Investing
Japanese Banking Centre is unique to this flagship branch, with a dedicated Japanese advisory
The Foreign Exchange Centre will maintain a broad selection of currencies and precious metals to
offer immediate fulfillment of most cash orders to walk-in clients or
through online ordering. The Foreign Exchange Centre will now offer
over 47 foreign currencies in addition to precious metals on site and
Coin Counter on premises for customers to use at their own convenience, where change is directly deposited into your
Energy-efficient design helps reduce the branches environmental footprint and reinforce our
commitment to the environment.
The customer lounge offers a comfortable space to gather or wait for an appointment with
access to a beverage station, water bottle filling station and docks
for charging mobile devices.
Digital displays throughout the branch offer customers access to current information,
advice and tips to help manage their finances while they wait to see a
customer service representative in a sustainable manner.
Sustainable interior elements like responsibly sourced wood finishes, recycled materials and
low-energy lighting and bathrooms are all attributes that contribute to
our low environmental impact.
A flexible design means everything - including the walls, fixtures and wickets - is
The new branch offers customers flexibility and choice in terms of how
they would like to bank. The branch has flexibility to adapt its
layout, allowing the branch to easily evolve with the needs of the
As part of TD's extended hours, the branch is open 8:00 am to 6:00 pm,
Monday through Wednesday; 8:00 am to 8:00 pm Thursday and Friday; 8:00
a.m. to 4:00 p.m. on Saturday; and will be closed Sundays. The new
branch is wheelchair accessible and features multiple full-service
envelope-free Green Machine ATMs.
About TD Canada Trust
TD Canada Trust offers personal and business banking to more than 11.5
million customers. We provide a wide range of products and services
from chequing and savings accounts, to credit cards, mortgages and
business banking, to credit protection and travel medical insurance, as
well as advice on managing everyday finances. TD Canada Trust makes
banking comfortable with award-winning service and convenience through
24/7 mobile, internet, telephone and ATM banking, as well as in over
1,100 branches, with convenient hours to serve customers better. For
more information, please visit: www.tdcanadatrust.com. TD Canada Trust is the Canadian retail bank of TD Bank Group, the
sixth largest bank in North America.
SOURCE TD Bank Group
For further information:
To contact the branch or for Centre hours:
Branch Manager - TD Canada Trust
604/654 3665 x250
For media inquiries:
TD Bank Group