Risky employee behavior in the cloud and what IT can do about it
TORONTO, Jan. 29, 2014 /CNW/ - The use of Software-as-a-Service (SaaS)
applications for work breeds irresponsible technology behavior -
actions that endanger the privacy and security of corporate data -
according to a new study by Softchoice, a North American technology solutions and services
provider. The study reveals those who use SaaS apps for work display
far riskier tech habits than those who don't, and offers solutions to
help IT correct these behaviors before it's too late.
"Cloud computing is changing our work habits and giving way to the
expectation that our work files be accessible any time, and from any
device, regardless of whether IT can securely manage it," says Mike
Kane, Softchoice's Director of Cloud & Client Software. "SaaS is
becoming core to the way we work, which means organizations must act
quickly to manage users in the cloud."
Careless Users in the Cloud (and what IT can do about it) examines the office technology habits of 1,000 full-time employees in
the U.S. and Canada, specifically around IT compliance, password
security and file transfer.
The highlights include:
More SaaS apps mean more passwords to remember (or disable):
36% of employees access five or more SaaS apps on the job every day.
Easy procurement of SaaS means users are circumventing IT to use them:
27% of SaaS users access work files through applications IT doesn't know
Bad SaaS behaviors are more prevalent in younger employees:
Twenty-somethings are three times more likely to keep passwords on
Post-it notes compared to Baby Boomers.
The study also finds that while IT departments often take action when
unsanctioned app use is detected, much of employees' rogue app
procurement still goes unnoticed.
"IT is doing a better job finding unsanctioned apps in their
environment, but failing to correct the behavior that put them there in
the first place," Kane says. "Beyond enabling secure SaaS use for work,
IT must better educate employees on best-use standards that will
protect them both at work and in their personal lives."
The full study is available online at softchoicecloud.com/carelessinthecloud.
As a leading North American provider of technology solutions and
services, Softchoice combines the efficiency and reliability of a national IT supplier with
the personal touch and technical expertise of a local solutions
provider. Softchoice's holistic approach to technology includes
solution design, implementation, asset management and cloud services,
as well as access to one of the most comprehensive and cost-effective
technology distribution networks in North America. With over 1,200
employees, Softchoice manages the technology needs of thousands of
corporate and public sector organizations across the United States and
SOURCE: Softchoice Corporation
For further information:
Manager, External Communications
416-588-9002 ext. 222590