VANCOUVER, July 16, 2013 /CNW/ - Radiant Communications Corp. ("Radiant") (TSX-V:RCN), a leading provider of managed network
and cloud hosting solutions for medium-size enterprises, today
announced new features for their Customer Portal. Radiant's Customer
Portal now provides a centralized dashboard with real-time views into
network status and self-serve features for convenient access to
critical network information.
Networks are growing in complexity and organizations continue to demand
maximum IT efficiency. IT teams tasked with supporting and managing
networks need centralized tools to help quickly access the information
needed to manage and monitor the network effectively. Radiant's secure
Customer Portal simplifies network management by providing full
visibility to the real-time status of your entire network with
Google-mapTM views for both your primary and secondary network services. With an
intuitive interface and the integrated real-time dashboard view, the
Customer Portal makes it easy to instantly view network status. New
self-serve features provide a convenient way for customers to create
and manage tickets, access billing information and customized reports.
With network management expertise gained over the past 15 years, Radiant
is committed to delivering support tools to provide superior network
visibility. "With a focus on maximizing overall network uptime and
performance, we are continually providing customers with innovative
services and support tools" said Radiant President and CEO Paul
Healey. "We continue to build on our Customer Portal by focusing on
the ease of use functionality and by providing our customers with
self-serve features for direct access to the information they need to
manage their operations efficiently."
The Customer Portal's centralized dashboard, with network, ticket and
billing information clearly displayed, makes it easier to find the
information customers need to manage their business. Real-time network
performance and status is shown, allowing users to quickly identify any
trouble spots and quickly access site specific details, including
Google-mapTM status updates 24x7. Easily enter and manage trouble tickets in the
tickets section to save time and minimize service disruptions. In the
billing section, you have secure, direct access to your current and
historical billing and invoice information.
Network availability, performance and security are critical for today's
business. Radiant's Customer Portal provides full visibility and
convenient self-serve features for easy access to essential network
information that organizations require to operate their businesses
Radiant Communications is a leading provider of managed network and
cloud hosting solutions for medium-size enterprises. Leveraging one of
the largest Internet footprints across Canada, Radiant offers a
comprehensive portfolio of reliable, secure and scalable IT
infrastructure services, simplified under a single point of contact.
For over 15 years, many of Canada's most recognized brand names have
been relying on Radiant to support their mission-critical business
All trademarks, service marks, registered trademarks, or registered
service marks are the property of the respective owners.
This press release may contain forward-looking statements, including
statements regarding the business and anticipated financial performance
of Radiant, which involve risks and uncertainties. These risks and
uncertainties may cause Radiant's actual results to differ materially
from those contemplated by the forward-looking statements. Factors that
might cause or contribute to such differences include, among others,
competitive pressures, the growth rate of the Internet and
telecommunications concerns, constantly changing technology and market
acceptance of Radiant's products and services. Investors are also
directed to consider the other risks and uncertainties discussed in
Radiant's required financial statements and filings. All other
companies and products listed herein may be trademarks or registered
trademarks of their respective holders.
The TSX Venture Exchange has not reviewed and does not accept
responsibility for the adequacy or accuracy of this release.
SOURCE: Radiant Communications Corp.
For further information:
Chuck Leighton, CFO, 604.692.4531, firstname.lastname@example.org
Janice Keay, Senior Director, Marketing, 416.646.9416, email@example.com