New tool offers online services 24 hours-a-day
TORONTO, Feb. 5, 2013 /CNW/ - According to the Toronto Real Estate Board
(TREB), over 4,375 homes sold within the GTA in the month of January
2013 which means, in the not so distant future, buyers in the city will
be closing their deals and moving into their newly purchased homes. In
an effort to make the moving process a little easier for the thousands
of Torontonians moving each month, Toronto Hydro-Electric System
Limited (Toronto Hydro) has launched My TorontoHydroTM - a new online tool to help customers manage their accounts.
My TorontoHydro gives customers fast and secure access to bills, payment history,
account details and more. Customers can perform account moves online,
24 hours-a-day from the comfort of their homes.
To better serve new and existing homeowners, Toronto Hydro has teamed up
with TREB to create a new Homeowners Kit, which will provide REALTORS® and their clients with information about
key programs and services available through Toronto Hydro. From annual
coupons and heating and cooling incentives to the fridge and freezer
pick-up program, the Homeowners Kit will be a go-to resource for REALTORS® and their clients.
My TorontoHydro and the Homeowners Kit are available at torontohydro.com in the "Are you moving?" section. The Homeowners Kit is also available through TorontoMLS® System and TREB's public website
In 2011, Toronto Hydro received over 200,000 move requests. The majority
of these requests were processed by phone (107,295) or by mail/fax
(81,700). With My TorontoHydro, customers can now complete their move in minutes at their leisure - no
forms to mail, no phone calls to make.
In addition to performing moves online, customers that register for My TorontoHydro can:
Manage accounts wherever they are;
Get account details immediately;
See bills at a glance;
Arrange for 'set-it-and-forget-it' payments; and
Complete landlord requests for unit consumption records.
"We are excited about the launch of this new tool that will provide
customers the choice and convenience they expect."
"Working with TREB for the launch of My TorontoHydro is a great opportunity for us to reach customers in an entirely new way
and we look forward to a long and successful relationship."
--Chris Tyrrell, Vice President, Customer Care and Chief Conservation
Officer, Toronto Hydro.
"As the primary professional resource for Greater Toronto Area
REALTORS®, TREB strives to find new and innovative ways to provide
added value to our members."
"This program with Toronto Hydro will help our REALTORS® continue to
provide the cutting-edge service their clients expect."
-- Ann Hannah, TREB President.
About Toronto Hydro
The principal business of the Corporation and its subsidiaries is the
distribution of electricity by Toronto Hydro-Electric System
Limited. Toronto Hydro-Electric System owns and operates an electricity
distribution system, which delivers electricity to approximately
712,000 customers located in the City of Toronto. It is the largest
municipal electricity distribution company in Canada and distributes
approximately 18% of the electricity consumed in the Province of
Twitter - twitter.com/torontohydro
Facebook - facebook.com/torontohydro
YouTube - youtube.com/torontohydro
About the Toronto Real Estate Board
Greater Toronto REALTORS® are passionate about their work. They adhere
to a strict Code of Ethics and share a state-of-the-art Multiple
Listing Service. Serving over 36,000 Members in the Greater Toronto
Area, the Toronto Real Estate Board is Canada's largest real estate
board. Greater Toronto Area open house listings are available on www.TorontoRealEstateBoard.com
SOURCE: Toronto Hydro Corporation
For further information:
Tanya Bruckmueller, Toronto Hydro-Electric System
Mary Gallagher, Toronto Real Estate Board