Ottawa company launches managed IT analytics service that allows customers to control costs by mining their raw IT data

"We get the two sides of a company's brain talking to each other."

OTTAWA, May 31, 2016 /CNW/ - RAPA Consulting announces the launch of RAPA Insight, an innovative managed software service that allows companies to mine their raw IT data and use the information to manage themselves more effectively.

Increasingly, firms get their business intelligence and analytics information from self-service tools. The problem is, many businesses aren't able to make the most of these tools because they don't have the capacity to feed them the right information and use that information to generate useful insights.

For example, a company may have twice as many software licences as it has employees using the software - but have no way of knowing it because its purchasing department is not responsible for software asset management.

RAPA Insight is able to uncover situations like these.

It does it by mining and analyzing a company's own raw data to find links between different areas of operation, from human resources to customer complaints.

RAPA Insight looks at 20 different critical areas inside a business that affect IT performance. It is able to see how processes in one department affect performance in another, and uses the information gathered to generate strategies companies can put into place to collaborate across IT, continuously improve their operations, cut costs, mitigate risks and improve customer satisfaction.

"Our system builds an evidence-based 'big picture' people need to see," explains RAPA COO and Managing Partner Susan Odle.

"RAPA Insight is able to target its searches to look for specific things, focusing on data companies need to manage IT holistically. We can look inside all the silos at once and see the links between them. This helps departments meet their goals by giving them access to information they need – information that may reside in another part of the company."

RAPA Insight is the brainchild of Odle and RAPA CTO and Managing Partner Pierre Paquette. Both are veterans of the tech industry. They have created a product that combines her creative energy with his practical know-how and technical breadth in a way that essentially gets both sides of a company's brain talking to each other.

RAPA Insight is a subscription-based service that can start with a free trial. For information about how, for less than the cost of one senior business analyst per month, you can use RAPA Insight to reach your business goals, visit or contact RAPA at or +1.613.241.4555.

Social Media:
2 minute RAPA Insight Overview Video 
3 minutes RAPA Insight How It Works Video 
RAPA on LinkedIn 
RAPA on Twitter 
RAPA on YouTube
RAPA on Facebook


SOURCE RAPA Consulting Corporation

Video with caption: "Video: RAPA Insight IT Analytics Managed Service allows you to collaborate across IT, control costs and mitigate risks by mining your raw IT data. Many IT organization are not able to make the most of business intelligence and business analytics tools because they do not have the capacity to feed them the right information to generate useful insights. This is where RAPA Insight comes in. Watch this 2 minute view to learn more.". Video available at:

Image with caption: "Logo: RAPA Consulting Corporation (CNW Group/RAPA Consulting Corporation)". Image available at:

For further information: Susan Odle, COO / Managing Partner, +1.613.241.4555 x6,

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