Operational Excellence in the Insurance Industry Driven by Customer Experience and Data Maximisation

JERSEY CITY, NJ, Aug. 6, 2014 /CNW/ - In recent times, Insurance companies have found it challenging to address stakeholder needs and expectations due to unprecedented operational, regulatory and economic pressures. Insurance companies are looking to optimize and transform their businesses not only to reduce costs but, more importantly, to become more responsive to customers.

According to market research body, Consumer Intelligence, "The circle of trust between insurers and consumers is broken," But how in this challenging environment do you reduce operational risk while improving compliance, performance and customer service?

In light of this and in preparation to Operational Excellence in Insurance summit, PEX Network conducted research into the importance of how customer experience, data connectivity and ease of access continue to drive innovation and process excellence across the insurance industry.

Copies of the eBook are fully downloadable from the event website at no cost here: http://bit.ly/Insuranceprocesses or email us today at enquire@pexnetwork.com to request a copy.

The Operational Excellence in Insurance event, taking place in New Jersey October 27 - 29, 2014, will bring together 100+ attendees including Nationwide Insurance, AIG, Prudential Financial and Lincoln Financial Group to discuss key operational process transformation challenges and what can be done to overcome them, download the agenda now here: http://bit.ly/DownloadAgenda


Find full event details, including speak line-up and registration information about Operational Excellence in Insurance on http://www.operationalexcellenceinsurance.com, phone on +1-800-882-8684 or +1-646-378-6026.

Notes to editor: The Operational Excellence in Insurance event, taking place in New Jersey October 27 - 29.

SOURCE: Operational Excellence in Insurance

For further information: To enquire about obtaining a pass, please contact the team at enquire@pexnetwork.com or on +1-800-882-8684 or +1-646-378-6026.

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