OnForce Achieves Service Industry First - Surpassing One Million Completed
Service Events Through Its Online Marketplace


    
    To Commemorate Milestone, OnForce Introduces the OnForce Thanks A Million
    Initiative to Recognize Outstanding Work



    
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<p><location>BOSTON</location>, <chron>Sept. 15</chron> /CNW/ -- OnForce, the trusted online services marketplace that matches solution providers with quality, local service technicians across the U.S. and <location>Canada</location>, reached its one millionth work order milestone.  This industry first underscores OnForce's leadership in the information technology (IT) and consumer electronics (CE) services market and reinforces the value afforded by the variable demand services model.</p>
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<p>"Reaching our one millionth service milestone of onsite work serviced through our marketplace underscores the mainstream adoption of the 'services on demand' model that OnForce pioneered," noted <person>Peter Cannone</person>, CEO, OnForce.  "This accomplishment demonstrates the success and high satisfaction rate our service buyers have experienced with finding top quality service technicians, who have the breadth of industry certifications they need within the OnForce marketplace. We are proud of all the service technicians and buyers who have helped us reach this goal and we believe that our cost savings model and broad geographic footprint will further accelerate the adoption of our marketplace in the future."</p>
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<p>With more than 13,000 IT and CE service technicians on the platform, OnForce professionals cover 41,788 zip codes in the U.S. and 694,386 postal codes in <location>Canada</location>.  OnForce service technicians hold more than 30,000 certifications, with thousands holding certifications from Dell, Microsoft, Apple, and CompTIA among others.</p>
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<p>The OnForce One Millionth Milestone Markers for these IT/CE service technicians include:</p>
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    --  3,377,269 hours on site
    --  80,973,434 miles travel to work sites
    --  383,004 PCs installed/repaired
    --  98,483 printers installed/repaired

    --  11,513 VoIP systems installed/enabled

    Thanks A Million
    
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<p>To show appreciation to its community of solution providers and service technicians, OnForce created the OnForce Thanks A Million campaign.  In addition to rating each service event, service buyers and service technicians within the OnForce community now have the opportunity to call out excellence and express their gratitude about a job well done on a unique microsite, The OnForce Wall of Thanks.</p>
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<p>"Core to OnForce's value is our rating system that allows every service event to be reviewed, and both the service buyer and the technician are scored by one another.  We decided to take this a step further for this milestone and created the Thanks A Million Wall, which gives current service buyers and service technicians, who are part of our community, an opportunity to thank one another by calling out stellar work within a forum that can be appreciated by the entire OnForce community," commented Cannone.  "In turn, whether by posting positive feedback or sending a Thanks a Million 'Smiley' icon, we are fostering goodwill among the marketplace and encouraging excellence."</p>
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    About OnForce
    
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<p>OnForce is service made simple. The company provides access to a trusted national network of more than 13,000 onsite service technicians connecting service demand with local supply through an online marketplace -- easily, efficiently, and profitably. With more than one million completed service orders, OnForce is a proven leader in helping solution providers increase profits, gain a competitive advantage, and contain service costs. The OnForce community is made up of 5,000+ IT and CE solution providers and more than 13,000 service technicians who work in a number of technology categories, including computers, printers, networking, VoIP, point of sale, and consumer electronics. For more information, visit <a href="http://www.onforce.com">www.onforce.com</a>.</p>
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For further information: For further information: Melissa Lane of OnForce, +1-781-761-9202, Melissa.lane@onforce.com; or Jennifer Norris for OnForce, +1-617-520-7076, Jnorris@webershandwick.com Web Site: http://www.onforce.com

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