TORONTO, July 22 /CNW/ - The Ontario Lottery and Gaming Corporation (OLG) is announcing to customers that LOTTO MAX tickets in Ontario omitted the term "estimated" on the English portion of the ticket in reference to the number of MAXMILLIONS prizes available in the June 25, 2010 draw.
"Our customers expect clear and consistent communications on all of our products. The omission of the word "estimated" on the ticket is regrettable and has been corrected. Customers can be assured that this omission did not impact the odds of the game or its outcome nationally," said Greg McKenzie, Senior Vice President of Lottery, OLG.
The June 25th LOTTO MAX draw included 49 separate draws for $1 million MAXMILLIONS prizes, instead of the estimated 55. The LOTTO MAX jackpot and the potential for MAXMILLIONS prizes are always estimated for each weekly draw based on projected sales and MAXMILLIONS prizes may vary from that estimate. Sales that week only generated 49 MAXMILLIONS prizes.
"In response, OLG has set aside $6 million in a segregated account, which is the difference between the estimated and drawn amount on the June 25th draw. This $6 million will be offered as additional prizing, once we determine the best way to do this for our customers. We also want to thank the customers who took the time to contact us. We regret any inconvenience that may have been caused," said Mr. McKenzie.
The omission only affected LOTTO MAX tickets purchased in Ontario. OLG's advertising on TV, radio, in print, the Internet, on retail terminals, point of sale materials, on the OLG website and in news releases indicated consistently that the total number of MAXMILLIONS draws was "estimated".
Since LOTTO MAX launched in September 2009, there have been 154 estimated MAXMILLIONS, and 159 MAXMILLIONS actually drawn.
More information on LOTTO MAX can be found on OLG.CA.
OLG is a provincial agency responsible for province-wide lottery games and gaming facilities. Since 1975, OLG lotteries, Casinos, Slots, and Resort Casinos have generated more than $32 billion for the benefit of the Province of Ontario. Gaming proceeds support Ontario's hospitals, amateur sport, recreational and cultural activities, communities, provincial priority programs such as health care and education, and local and provincial charities and non-profit organizations through the Ontario Trillium Foundation.
Know your limit, play within it! THE ONTARIO PROBLEM GAMBLING HELPLINE 1-888-230-3505 Disponible en français www.OLG.ca
For further information: OLG Media Relations, 1-888-946-6716
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