OLG Facilities Receive Highest Accreditation for Responsible Gambling

TORONTO, Jan. 9, 2013 /CNW/ - Three Ontario Lottery and Gaming Corporation (OLG) gaming facilities and one gaming resort facility have been recognized with the RG Check accreditation. Administered by the Responsible Gambling Council (RGC), RG Check is the most rigorous Responsible Gambling (RG) accreditation program in the world.

In October, three sites — OLG Casino Brantford, OLG Slots at Mohawk Racetrack and OLG Slots at Woodstock Raceway — achieved the RG Check accreditation. In 2012, Caesars Windsor became the first casino resort property in the world to achieve this accreditation.

"At OLG, Responsible Gambling is a central focus and a driving force behind our business," said Rod Phillips, President and CEO, OLG. "Achieving the RG Check accreditation is a result of our efforts to empower players to make informed decisions. It also reflects the training we provide employees to help them handle a range of customer needs on the gaming floor."

The RG Check accreditation program is based on an RG Index comprised of a set of RGC standards. Informed by international best practices, this Index evaluates eight core standards: corporate policies, self-exclusion, advertising and promotion, informed decision making, assisting patrons who may have problems with gambling, access to money, venue and game features, and employee training. The four sites met all of these standards, earning OLG the highly recognized accreditation.

"The Responsible Gambling Council researched gambling safeguards around the world to ensure that these standards were the most comprehensive and rigorous anywhere," said RGC CEO, Jon Kelly. "The RG Index was developed and refined over many years and is the most stringent available today."

"OLG is proud to deliver a world-class Responsible Gambling program," said Phillips. "Our goal is to deliver a fun and safe experience for our customers. We will continue to work towards achieving RG Check accreditation at each of our sites."

Maintaining OLG's Responsible Gambling program is critical to its modernization. All future qualified service providers will be required to adhere to rigorous external standards like the RG Check and the regulations of the Alcohol and Gaming Commission of Ontario.

OLG is a provincial agency responsible for province-wide lottery games and gaming facilities. Since 1975, OLG lotteries, Casinos, Slots, and Resort Casinos have generated more than $36 billion for the benefit of the Province of Ontario. Proceeds from OLG's operations help support Ontario's hospitals, amateur sport through the QUEST FOR GOLD program, recreational and cultural activities, communities, provincial priority programs such as health care and education, and local and provincial charities.

OLG is modernizing Lottery and Gaming for a better Ontario


"Know Your Limit. Play Within it"

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