Local credit union clinches another prestigious national award
SURREY, BC, Feb. 26, 2013 /CNW/ - Coast Capital Savings has been
recognized as one of Canada's 50 Best Managed Companies, marking the
13th year it has won this national accolade and the fifth consecutive
year it's been included in the elite Platinum Club.
Canada's annual 50 Best Managed Companies award is the country's highest
and most recognized distinction available to Canadian private
enterprise with revenues over $10 million. Membership of the
prestigious Platinum Club is reserved for companies that have won the
Best Managed award for at least six years in a row.
The competitive program, sponsored by Deloitte, CIBC, National Post and
Queen's School of Business, acknowledges companies for their best
practices in the areas of leadership, financial growth, social
responsibility, employee and member satisfaction, culture, brand and
"Leadership in customer experience, community investment and innovation
are at the core of Coast Capital's culture," says Tracy Redies, Coast
Capital's president and CEO. "To be awarded this mark of excellence for
the 13th year demonstrates to our members, employees and stakeholders
that we're serious about these commitments and that we genuinely do
want to change the way Canadians feel about banking, forever."
Key 2012 highlights that helped Coast Capital secure its place in the
Platinum Club once again include:
Customer satisfaction remains high at 86.8 per cent
Coast Capital invested nearly $5 million in its communities to support a
wide range of initiatives, with employees volunteering over 9,500 hours
in 2011. Community initiatives and investments included launching an
innovative, new Young Leaders Council "for youth, by youth"
contributing $1 million to the UBC Sauder School of Business to
establish the Coast Capital Innovation Hub; and a new multi-year
partnership with the Fraser Health Authority that will help reduce and
prevent youth mental illness
New branches were opened in Burnaby and Duncan. Both branches feature
Coast Capital's innovative aperio 2.0 branch design
A new iPhone app was added to the suite of mobile products, giving
customers more choice for their mobile banking
As at November 2012, over 26,000 members had taken advantage of The Where You're At Money Chat service, which was launched in summer 2011. The Money Chat helps
customers better manage, save, protect and grow their money.
Coast Capital saw an 8 per cent increase in mortgage growth in the first
three quarters of 2012, thanks to the popularity of the credit union's You're the Boss™ Mortgage product, dubbed on the most flexible on the Canadian market.
The launch of a creative "Monsters" advertising platform helped attract
marketing attention and position Coast Capital's brand as the choice
for customers seeking relief from money stress.
"This is an exciting time for Coast Capital Savings," said Redies. "The
foundation of our corporate strategy lies in our ability to redefine
the financial services industry. This is a lofty goal but one we
believe we can achieve with the support of our great team of staff who
work every day to deliver simple financial help to our customers."
Coast Capital Savings Credit Union is Canada's second largest credit
union with total assets under administration of $13.5 billion, 475,000
members and 50 branches in the Metro Vancouver, Fraser Valley, and
Vancouver Island regions of British Columbia. Product innovations
include Canada's first free chequing account from a full-service
financial institution and the country's most flexible mortgage product,
the You're the Boss™ Mortgage, which was named 2010 Mortgage of the
Year by canadianmortgagetrends.com. Coast Capital offers one of Canada's 10 Most Admired Corporate
Cultures™. It is a member of Canada's Best Managed Companies Platinum
Club and an Imagine Canada Caring Company. To learn more, visit www.coastcapitalsavings.com.
Image with caption: "Coast Capital Savings president and CEO Tracy Redies (CNW Group/Coast Capital Savings Credit Union)". Image available at: http://photos.newswire.ca/images/download/20130226_C8603_PHOTO_EN_24076.jpg
SOURCE: Coast Capital Savings Credit Union
For further information:
Divine Agodzo, Manager, Media Relations
Coast Capital Savings Credit Union
Telephone: (604) 517-7549