Manulife Financial Corporation Reports Second Quarter Results

    
    -   Net loss of $2.4 billion driven by mark-to-market impact of lower
        equity markets and lower interest rates in the quarter - reserves for
        non-cash losses expected to mostly reverse in the future, if interest
        rates increase and markets recover faster than the long-term growth
        rates used in the valuation of policy liabilities
    -   Underlying business performed well:
        -  Continued to re-balance the business mix with strong growth in
           high-return businesses
        -  Asia insurance sales increased 30 per cent, mutual fund sales in
           Canada and the U.S. increased 175 per cent and 51 per cent,
           respectively
    -   New business embedded value on insurance products increased ten per
        cent; wealth, excluding variable annuity and U.S. book value fixed
        deferred annuities, increased six per cent
    -   Credit experience remained strong
    -   Strong capital levels - The Manufacturers Life Insurance Company
        ("MLI") MCCSR ratio was 221 per cent at quarter end
    -   Will set out in the next few months our plans to further reduce risk
        and improve earnings as we re-balance and grow our business for the
        long-term benefit of our shareholders
    

TORONTO, Aug. 5 /CNW/ - Manulife Financial Corporation ("MFC") today reported a net loss attributed to shareholders of $2.4 billion for the second quarter ended June 30, 2010, equating to a fully diluted loss per share of $1.36. For the second quarter of 2009, MFC reported net income of $1.8 billion or $1.09 per share.

During the quarter, net results were impacted as equity markets retreated globally and interest rates declined materially, particularly in the U.S. Non-cash charges related to equity market declines in the quarter amounted to $1.7 billion. Non-cash charges related to lower interest rates amounted to $1.5 billion in the quarter.

Chief Executive Officer Donald A. Guloien stated, "Our results for the second quarter were disappointing. Lower equity markets and historically low interest rates resulted, on a Canadian GAAP basis, in large non-cash charges in the form of mark-to-market increases to our reserves for policyholder liabilities. We would expect to see most of these charges reverse into earnings in the future if interest rates rise and if equity markets grow faster than the long-term growth rates used in the valuation of policy liabilities. In fact, the turnaround in equity markets in July alone, if sustained, should reverse a substantial portion of these losses. As a point of comparison, under U.S. GAAP we expect to report a small profit for the second quarter and our Shareholders' Equity under U.S. GAAP is expected to be $7 billion higher than under the Canadian GAAP equivalent."

"Repositioning of the business is underway. Over several quarters we have been making progress on rebalancing our business mix, re-pricing and re-designing some products to reduce risk, and dramatically accelerating the growth of others. We are building positive sales momentum, particularly in Asia and Canada and in the Retirement Plan Services and Mutual Fund businesses in the United States," he said.

"We are taking difficult decisions over the course of this year to better position the Company for the future. I believe we are taking the right actions to improve earnings to highly satisfactory levels over the coming years, even assuming today's low interest rates and no more than normal equity market returns. We expect to share more details on our progress and our plan with investors in the fall," he added.

Chief Financial Officer Michael Bell said, "With the capital actions taken over the past year, we were well prepared to withstand the mark-to-market impacts of economic conditions in the second quarter. Although persistent low interest rates are a concern across our industry, in accordance with Canadian accounting and actuarial standards, our balance sheet and capital position already reflect most of the potential long-term impact of current interest rates on our in-force business."

He added, "This quarter, our new business and in-force variable annuity hedging program produced a pre tax benefit of $1.2 billion in hedge gains, offsetting approximately 75 per cent of the $1.6 billion movement in the underlying hedged liabilities. The low level of equity markets and interest rates in the quarter did not allow us any further progress in in-force hedging, and our amount of guaranteed value hedged or reinsured remains at 51 per cent. If markets increase to levels that will allow us to hedge more of the in-force at appropriate margins we intend to do so, and our target is to have at least 70 per cent of our variable annuity guaranteed value hedged or reinsured by the end of 2012."

Bell said, "We are also addressing the interest rate risk on our future long-term guaranteed product sales through additional pricing actions and changes to product design and when market conditions are more attractive, we expect to consider hedging appropriate amounts of this risk."

He added, "We had a strong capital position, with an MLI MCCSR of 221 per cent at June 30, and our credit experience in the quarter continued to be excellent relative to market conditions. Our focus has been, and continues to be, to shift sales towards high return businesses and we are seeing positive trends in Asia and other key areas of our business."

FINANCIAL RESULTS

As stated above, the net loss for the second quarter was driven by non-cash mark-to-market charges of $1.7 billion related to equity market declines and by non-cash mark-to-market charges of $1.5 billion related to the decline in interest rates. Most of these charges should eventually reverse if interest rates rise and returns on equity markets recover faster than the long-term growth rates used in the valuation of our policy liabilities.

In our 2009 Annual Report, as a result of the impact of the highly volatile equity market and interest rate environment on our earnings, we introduced "Adjusted Earnings from Operations"(1) as a non-GAAP measure and estimated that they would be between $700 million and $800 million per quarter. Adjusted Earnings from Operations in the second quarter were $658 million. The shortfall was due to the historically low interest rate environment which increased the strain (loss) we report on new business of long duration guaranteed products (primarily in John Hancock Life); a lack of realized gains on our available-for-sale ("AFS") equity portfolio; and the costs associated with the hedging of additional in-force variable annuity guaranteed value in the last 12 months.

    
    ------------------------
    (1) Adjusted Earnings from Operations is a non-GAAP measure. See "Second
        Quarter Actual Adjusted Earnings from Operations and Reconciliation
        with GAAP measure" below.
    

Impact of equity markets and results of the variable annuity hedging program

The $1.7 billion charge related to equity market declines and the results of the variable annuity hedging program was composed of a $1.3 billion non-cash charge related to the un-hedged block of variable annuity business, a $0.3 billion charge, a portion of which is considered non-cash, related to the hedged block of variable annuity business, and a $0.1 billion non-cash charge for other equity related items.

The $1.3 billion charge on the un-hedged block of variable annuity business was calculated by comparing the impact on our results of the actual equity market returns during the quarter to the results we would have experienced if equity returns had been consistent with the long-term assumed market growth of approximately two per cent per quarter used in the valuation of policy liabilities. During the quarter, the S&P 500 declined 12 per cent, the TSX six per cent, and the Japan TOPIX 14 per cent. We previously reported that, at the end of the first quarter of 2010, our net income sensitivity to a ten per cent market decline was $1.1 billion. Because of the decline in markets in the second quarter, this has increased to $1.3 billion. By market index, our greatest sensitivity is to the S&P 500, followed by the TOPIX, and thirdly the TSX.

During the second quarter, pre tax charges related to the guarantee liabilities hedged were $1.6 billion and exceeded the pre tax gains of $1.2 billion on the hedge instruments, resulting in a post tax loss of $0.3 billion on the hedged block. Of this amount, $0.1 billion related to the decline in interest rates.

Consistent with our hedging policy, we continued to hedge new business written in the quarter, but with the pullback in equity markets this quarter, we did not hedge any additional in-force business. Over the last 12 months, the Company has reduced the equity market and interest rate risk from new variable annuity sales. We also increased the amount of in-force business hedged or reinsured from 26 per cent as at June 30, 2009 to 51 per cent as at June 30, 2010, with 12 per cent reinsured and 39 per cent hedged using capital market instruments. As business was hedged, our earnings sensitivity to equity market declines did not reduce in proportion to the decline in the amount of unhedged business. This is because the earnings sensitivity contribution of the hedged business is comparatively lower than that of the unhedged variable annuity guarantee business and because our sensitivity analysis assumes that any changes in policy liabilities for the hedged business are not fully offset by changes in the hedge instruments.

Impact of declines in interest rates

As a result of lower prevailing interest rates, the re-investment interest rates assumed in the valuation of policy liabilities declined, resulting in a non-cash, mark-to-market charge of $1.5 billion. Under Canadian GAAP, the measurement of policy liabilities assumes that rates of return on investments expected to be made in the future are based on the actual market rates at quarter-end, adjusted for items outlined below. The investments expected to be made in the future are based on the cash flows from both premiums expected to be received on in-force business and on maturities of current assets. If, in the future, interest rates increase to the levels at or above those at March 31, 2010, most of this quarter's mark-to-market charge related to interest rates should reverse at that time.

The Company previously reported that the sensitivity of net income attributed to shareholders as a result of a one per cent decrease in government, swap and corporate bond rates across all maturities with no change in spreads was a charge of $2.2 billion. Of this amount, $0.1 billion related to the hedged block of variable annuity business.

During the second quarter, both treasury and corporate bond rates declined to levels that are considered historically low. The largest decline was in the U.S., the geography which drives the majority of our sensitivity. U.S. 10 and 30 year government rates declined by approximately 90 and 82 basis points, respectively, and published benchmark A-rated U.S. corporate bond rates declined by 63 and 54 basis points, respectively, for the same period. The approximately 28 basis point wider spreads between treasuries and A-rated U.S. corporate bonds had a limited impact for the reasons outlined below.

We determine interest rates used in the valuation of policy liabilities based on a number of factors, as follows:

    
    (a) we make assumptions as to the type, term and credit quality of the
        future fixed income investments;
    (b) to reflect our expected investable universe, we adjust the publicly
        available benchmarks to remove the issues trading extremely tight or
        wide (i.e., the outliers);
    (c) we assume reinvestment rates are graded down to average long-term
        fixed risk free rates at 20 years; and
    (d) consistent with emerging best practices we limit the impact of
        spreads that are in excess of the long-term historical averages.
    

We previously reported our interest rate sensitivities as at December 31, 2009 and they did not change materially in the first quarter of 2010. Since March 31, 2010 however, as a direct result of the decrease in interest rates, our sensitivity to a one per cent decrease in government, swap and corporate bond rates across all maturities with no change in spreads has increased to $2.7 billion as at June 30, 2010. Conversely, a one per cent increase in rates would increase earnings by $2.3 billion. These amounts include the estimated impact on the hedged variable annuity business ($0.3 billion for a one per cent decrease and $0.1 billion for a one per cent increase). Note, we group all of the components of the variable annuity hedging program together when reporting our actual results.

Impact of credit and change in fixed income ratings

The Company's fixed income portfolio continued to perform very well relative to overall market conditions. Net credit impairments were limited to $35 million, while actuarial charges related to credit downgrades were $2 million. These amounts were only slightly higher than the expected credit losses assumed in the valuation of policy liabilities.

Adjusted Earnings from Operations

This quarter's total Adjusted Earnings from Operations were lower than in prior quarters, but compared to the first quarter of 2010 and the second quarter of 2009, Adjusted Earnings from Operations increased in Asia, Canadian and Reinsurance Divisions. The decrease in the U.S. Division over both comparative periods was driven by lower interest rates and higher hedging costs. Unlike the first quarter, we did not report any gains on our AFS equity portfolio in the Corporate and Other Division in the second quarter of 2010.

Capital update

Manulife's balance sheet and capital position remain strong. The actions taken over the last 12 months to both fortify capital and to reduce equity exposure have provided the financial strength and flexibility to manage the Company's affairs during these economic times.

The Manufacturers Life Insurance Company reported a Minimum Continuing Capital and Surplus Requirements ("MCCSR") ratio of 221 per cent as at June 30, 2010, down from 250 per cent as at March 31, 2010. The decline is primarily related to the loss in the quarter as well as growth in required capital.

The Office of the Superintendent of Financial Institutions ("OSFI") has been conducting a fundamental review of segregated fund/variable annuity capital requirements. As announced by OSFI on July 28, 2010, it is expected that existing capital requirements in respect of new (but not in-force) segregated fund/variable annuity business written starting in 2011 will change (e.g. post 2010 contracts). Our new products will be developed taking into account these new rules.

OSFI is also expected to continue its consultative review of its capital rules for more general application, likely in 2013. OSFI notes that it is premature to draw conclusions about the cumulative impact this process will have. OSFI has stated that increases in capital may be offset by other changes, such as hedge recognition. The Company will continue to monitor developments.

Third quarter 2010 - annual review of all actuarial methods and assumptions

The Company expects to complete its annual review of all actuarial methods and assumptions in the third quarter. In that regard, we expect that the methods and assumptions relating to our Long Term Care ("LTC") business may be updated for the results of a comprehensive long-term care morbidity experience study, including the timing and amount of potential in-force rate increases. The study has not been finalized but is scheduled to be completed in the third quarter. We cannot reasonably estimate the results, and although the potential charges would not be included in the calculation of Adjusted Earnings from Operations, they could exceed Adjusted Earnings from Operations for the third quarter. There is a risk that potential charges arising as a result of the study may not be fully tax effected for accounting and reporting purposes. In addition, the non-cash interest related charges in the second quarter have created a future tax asset position in one of our U.S. subsidiary companies, and any increase in this position in the third quarter would be subject to further evaluation to determine recoverability of the related future tax asset for accounting and reporting purposes.

Updates are also expected with respect to increased variable annuity guarantee volatility assumptions and potentially lower ultimate reinvestment rates resulting from the current low interest rate environment. These updates also have not been finalized, but could result in a material charge to third quarter results.

SALES AND BUSINESS GROWTH

Donald Guloien stated, "Despite the impacts of equity markets and interest rates on this quarter's earnings, our underlying sales and business performance remains strong. We are raising prices, reducing risk, selling less of the higher-risk high-capital consuming products and more of the products with better margins and returns."

He added, "In Asia we have achieved 30 per cent sales growth in our insurance products. Mutual fund sales grew 51 per cent in the U.S. and over 170 per cent in Canada over the prior year(2) while our JH Retirement Plan Services group achieved record sales, up 24 per cent. New business embedded value increased ten per cent on insurance products and six per cent on wealth products excluding variable annuity and U.S. book value fixed deferred annuities."

Asia Division

Robert Cook, Senior Executive Vice President and General Manager, Asia said, "We have strong momentum across Asia, and I see excellent opportunity to benefit from the continuing wave of economic growth across the region. Manulife has well established and highly diversified distribution networks across 10 Asian countries and territories. We continue to develop significant new product niches, as evidenced by the growth in our insurance sales this quarter and significant momentum in our sales of mutual funds and other wealth products."

Asia Division total insurance sales(3) in the second quarter were US$228 million, an increase of 30 per cent over the prior year, on a constant currency basis(4).

    
    -   Japan achieved record insurance sales, as multi-channel acceptance of
        a new product launch and continued growth in the managing general
        agent (MGA) channel resulted in a 41 per cent increase versus the
        prior year.

    -   In Hong Kong, the continued agency channel expansion helped to fuel a
        36 per cent increase in insurance sales over the prior year.

    -   Combined insurance sales in China and Taiwan were up by 41 per cent
        over the prior year attributable to strong growth in whole life
        product sales which drove a 39 per cent increase in Taiwan and on-
        going marketing and expansion efforts in China which generated a 42
        per cent increase.

    -   Record insurance sales were achieved in Indonesia, Vietnam and the
        Philippines with double digit growth in agent count in all businesses
        over the prior year. Due to the loss of a distribution relationship
        in Singapore, sales declined significantly from the prior year, and
        offset the increases in the other ASEAN countries.

    -   In May, Manulife-Sinochem received a license to operate in the city
        of Xiamen and, in July, received a license to operate in Quanzhou.
        These licenses expand Manulife-Sinochem's presence in China to 43
        cities across 11 provinces and consolidate its leadership position
        among all foreign-invested life insurers in China.

    ------------------------
    (2) References to the "prior year" are to the second quarter of 2009
        unless the context otherwise requires.

    (3) Sales is a non-GAAP measure. See "Performance and Non-GAAP measures"
        below.

    (4) Constant currency basis is a non-GAAP measure. See "Performance and
        Non-GAAP measures" below.
    

Asia Division total wealth sales excluding variable annuities in the second quarter increased 38 per cent over the prior year, on a constant currency basis, to US$734 million and also increased new business embedded value.

    
    -   In China, Manulife TEDA (our new 49% joint venture) contributed US
        $225 million in wealth management sales.

    -   During the quarter, Manulife TEDA announced that it received a US$500
        million Qualified Domestic Institutional Investor ("QDII") quota from
        China's State Administration of Foreign Exchange ("SAFE"). A QDII
        quota allows China-based companies to invest domestic funds in
        specific overseas markets including Canada.

    -   MFC Global Investment Management announced that it was awarded a US
        $200 million Qualified Foreign Institutional Investor ("QFII") quota
        from SAFE which it intends to fulfill by launching two QFII funds
        targeting the China equity and bond markets, to be made available to
        institutional investors globally.

    -   Advances were achieved in Japan due to new products launched earlier
        in the year, in Indonesia where growth was fueled by the launch of a
        new equity focused unit linked fund and the establishment of a new
        bancassurance partner and in Taiwan, where new funds were launched.

    -   Sales in Hong Kong Pensions increased 31 per cent over the prior year
        to US$114 million.
    

The number of agents across Asia grew 15 per cent over June 30, 2009 levels. Vietnam, China, the Philippines, Indonesia and Malaysia all experienced double-digit growth in the number of agents.

Canadian Division

Paul Rooney, President & CEO, Manulife Canada said, "We maintained strong sales momentum across our balanced and growing business in Canada. Today, one out of every five Canadians is a Manulife customer and we believe that demographic trends and our strength and ability to offer a valuable range of financial solutions bodes very well for our future growth. Standouts this quarter included Manulife Mutual Funds which almost tripled sales over last year and Manulife Bank which improved loan volumes to over $1 billion as we continued to attract strong volumes of new customers with our unique Manulife One account and other offerings."

In Canada, individual insurance sales in the second quarter were $73 million, an increase of 12 per cent over the prior year.

    
    -   Sales of recurring premium products increased 11 per cent from the
        first quarter and the prior year. This included a 17 per cent rise in
        sales of life insurance products where strong sales in permanent
        insurance products and a return of the larger estate planning cases
        signaled increasing consumer confidence in an improving economy.

    -   Single premium sales increased 16 per cent over the prior year driven
        by growth in our travel business which reported a 32 per cent
        increase in volumes.
    

Canadian Division Individual Wealth Management sales excluding variable annuities increased by seven per cent over the prior year to $1.6 billion.

    
    -   Mutual fund deposits of $297 million were almost triple the levels of
        the prior year with strong volumes in funds focused on yield and
        safety. As expected, sales of fixed products were down, decreasing 37
        per cent from the prior year. This shift in product mix reflects
        improved consumer confidence in investment markets, as well as early
        successes from our focused strategy to grow our mutual fund
        franchise.

    -   Manulife Bank loan volumes exceeded $1.1 billion, rebounding 25 per
        cent from the first quarter and were six per cent above the prior
        year. The increase reflects the impacts of a renewed consumer
        advertising campaign, traction developing from our new distribution
        partnership with Edward Jones, as well as normal seasonality in the
        Canadian housing market.
    

Sales in the Canadian group businesses were down from the same period last year when sales results were bolstered by large corporate account sales.

    
    -   Group Benefits sales were boosted in the prior year by the transfer
        of a block of business from a new distribution partner. Sales in the
        second quarter of 2010 were $70 million, a decrease of 27 per cent
        from the prior year. Sales in the higher margin, small case segment
        improved over the first quarter as we continued to focus on growth in
        this end of the market.

    -   Group Retirement Solutions sales were solid in the second quarter at
        $175 million. Sales in the prior year were higher due to the exit of
        a competitor from the industry, resulting in a reported decline of 51
        per cent in the second quarter of 2010 relative to the prior year.
    

U.S. Division

Jim Boyle, President, John Hancock Financial Services said, "Our U.S. Division performed well and in line with our plans and strategies in the face of significant continuing economic headwinds. We reported a very positive 51 per cent increase in John Hancock Mutual Funds and record sales in Retirement Plan Services which recorded a 24 per cent sales increase over the prior year. The John Hancock brand along with our outstanding people and investment experience are tremendous advantages as we adjust our business balance toward strong return, fee based products and services."

U.S. insurance sales in the second quarter of 2010 were US$216 million, an increase of four per cent over the prior year.

    
    -   JH Life increased prices over the prior year, which improved margins
        but also reduced market share. While second quarter sales declined
        nine per cent compared to the prior year, JH Life premiums and
        deposits(5) for the first six months of 2010 remained strong and were
        in line with the same period last year.

    -   JH LTC sales in the second quarter increased by 72 per cent compared
        to the prior year. This reflected the increased group sales from new
        member enrollments and new group clients as well as increased retail
        sales in advance of price increases and product re-positioning to
        improve margins. The Federal Long Term Care Insurance Program, where
        John Hancock is now the sole carrier, also contributed to the
        increase in sales from the prior year. As a result of the price
        increases, JH LTC retail sales are expected to slow during the second
        half of the year.
    

U.S. wealth sales, excluding variable annuities and book value fixed deferred annuities, in the second quarter of 2010 increased 34 per cent over the prior year to US$3.8 billion.

    
    -   John Hancock Mutual Funds ("JH Funds") sales were US$2.4 billion in
        the second quarter. The 51 per cent increase in sales over the second
        quarter of 2009 was attributable to improved market conditions and a
        broad diversified offering of competitive funds. As of June 30, 2010,
        JH Funds offered 18 Four or Five Star Morningstar(6) rated mutual
        funds, leading to strong diversification of sales with the top three
        selling mutual funds in the second quarter accounting for 30 per cent
        of sales compared to 38 per cent in the prior year. The second
        quarter of 2010 represents the fifth consecutive quarter of positive
        net sales, with John Hancock increasing its market ranking to 6th
        place(7) in net new flows in the non proprietary market segment year-
        to-date through June 30, 2010. This compared to 46th place for the
        same period in 2009. Funds under management(8) for JH Funds have
        increased to US$28.4 billion as of June 30, 2010, a 30 per cent
        increase over the last 12 months.

    -   John Hancock Retirement Plan Services ("JH RPS") experienced record
        sales for the second quarter, increasing by 24 per cent over the
        prior year on the strength of distribution relationships, the
        acquisition of larger cases as well as improvement in market
        performance over the last 12 months. Funds under management increased
        to US$53.6 billion as of June 30, 2010, up 19 per cent from the prior
        year. Sales through recently established distribution relationships
        with Edward Jones, Ameriprise and Morgan Stanley Smith Barney totaled
        US$205 million year-to-date 2010, representing a 255 per cent
        increase over the same period in 2009, with new plans increasing by
        127 per cent over this period.

    -   The John Hancock Lifestyle Portfolios offered through our mutual fund
        and 401(k) products rank in the 11th, 21st, 25th, 29th and 37th
        percentiles of their Morningstar peer groups for the one-year period
        ending June 30, 2010 for Balanced, Moderate, Growth, Conservative and
        Aggressive, respectively(9). Lifestyle funds led JH Funds sales with
        over US$669 million in the first six months of 2010, a 92 per cent
        increase over the prior year. Lifestyle and Lifecycle Portfolios
        offered through the 401(k) products continue to have a strong
        presence, comprising 58 per cent of deposits in the first six months
        of 2010.

    -   Sales of John Hancock Fixed Products, excluding book value fixed
        deferred annuities, declined by 13 per cent from the prior year which
        was partly due to the prevailing low interest rate environment.
    

MFC Global Investment Management ("MFC GIM")

MFC GIM ended the second quarter with assets under management for external parties of $116.6 billion, an increase of $1.6 billion from the end of the first quarter. Increases were driven by positive net sales, with new mandates in Hong Kong, Australia, the U.S. and Canada, and the strengthening of the U.S. dollar. This was partially offset by negative market performance.

Total Company Sales

Total company insurance sales of $0.6 billion increased by nine per cent, on a constant currency basis, over the second quarter of 2009. New business embedded value ("NBEV")(10) for the insurance businesses increased by approximately ten per cent over the second quarter of 2009, driven by the increase in sales and actions taken to improve product margins, partially reduced by the impact of sales mix.

    
    ------------------------
    (5)  Premiums and deposits is a non-GAAP measure. See "Performance and
         Non-GAAP measures" below.

    (6)  For each fund with at least a 3-year history, Morningstar calculates
         a Morningstar Rating based on a Morningstar Risk-Adjusted Return
         that accounts for variation in a fund's monthly performance
         (including effects of sales charges, loads and redemption fees),
         placing more emphasis on downward variations and rewarding
         consistent performance. The top 10% of funds in each category, the
         next 22.5%, 35%, 22.5% and bottom 10% receive 5, 4, 3, 2 or 1 star
         respectively. The Overall Morningstar Rating for a fund is derived
         from a weighted average of the performance associated with its 3-,
         5- and 10-year (if applicable) Morningstar Rating metrics. Past
         performance is no guarantee of future results. The overall rating
         includes the effects of sales charges, loads and redemption fees,
         while the load-waived does not. Load-waived rating for Class A
         shares should only be considered by investors who are not subject to
         a front-end sales charge.

    (7)  Source: Strategic Insight Simfund. Net new flows is calculated
         including only John Hancock retail-long term open end funds,
         excluding money market funds and covers only classes A, B, C, and I
         shares.

    (8)  Funds under management is a non-GAAP measure. See "Performance and
         Non-GAAP measures" below.

    (9)  The Morningstar percentile ranking compares a Fund's Morningstar
         risk and return scores with all the Funds in the same Category,
         where 1= Best and 100= Worst. The rankings
         above are based on the period from 7/1/09 to 6/30/10 for John
         Hancock Lifestyle Portfolios, Class A Load-waived Shares. Lifestyle
         Aggressive was ranked 768 out of 2,062 funds in the Large Cap Blend
         category, Lifestyle Growth was ranked 512 out of 2,062 funds in the
         Large Cap Blend category, Lifestyle Balanced was ranked 129 out of
         1,175 funds in the Moderate Allocation category, Lifestyle Moderate
         was ranked 138 out of 649 funds in the Conservative Allocation
         category, and Lifestyle Conservative was ranked 187 out of 649 funds
         in the Conservative Allocation category.

    (10) NBEV is a non-GAAP measure. See "Performance and Non-GAAP measures"
         below.
    

Total company wealth sales excluding variable annuities were $6.5 billion. This was an increase of 12 per cent, on a constant currency basis, over the second quarter of 2009 and was an increase of 22 per cent when the second quarter 2009 sales of the discontinued book value deferred annuity product are also excluded. NBEV on wealth products excluding variable annuity and U.S. book value fixed deferred annuities increased by six per cent over the second quarter of 2009.

In line with the Company's on-going initiatives to balance its risk profile across all geographies, sales of variable annuity products in the second quarter amounted to $1.6 billion, a decline of 49 per cent compared to the prior year on a constant currency basis. The percentage of guaranteed value hedged or reinsured was approximately 51 per cent as at June 30, 2010. No additional in-force guaranteed value amounts were hedged during the quarter due to prevailing market conditions. Substantially all new variable annuity business in the U.S., Canada and Japan continues to be hedged as written. NBEV for the variable annuity business decreased by approximately 55 per cent from the second quarter of 2009, in line with the sales decline and lower long-term interest rates as we hedged the new business. The Company also offers segregated fund guarantees on a portion of its group retirement products. In the second quarter, $0.1 billion of the sales of wealth products, excluding variable annuity products, included segregated fund guarantees.

Premiums and Deposits

Premiums and deposits for the insurance businesses amounted to $5.3 billion for the second quarter of 2010, representing an increase of three per cent over the prior year, on a constant currency basis, reflecting growth of the in-force business.

Premiums and deposits for the wealth businesses excluding variable annuities amounted to $9.3 billion for the second quarter of 2010, an increase of two per cent over the prior year, on a constant currency basis. Growth in mutual funds and retirement savings was offset by lower fixed product sales in both the U.S. and Canada.

Variable annuity premiums and deposits amounted to $1.6 billion for the second quarter of 2010, a decrease of 49 per cent from the prior year on a constant currency basis, consistent with the decline in sales as a result of on-going risk management initiatives.

Funds under Management

Total funds under management as at June 30, 2010 were $453.9 billion, an increase of $7.5 billion over March 31, 2010 and $33 billion over June 30, 2009. Contributing to the 12 month increase of $33 billion were: $17 billion of net positive policyholder cash flows, $44 billion related to investment returns, $3.8 billion related to the acquisition of AIC Limited's retail investment fund business, $1.8 billion or 49 per cent of Manulife TEDA's assets under management and $3.5 billion of capital issuances. These items were partially offset by the $30 billion impact of the stronger Canadian dollar and the $1 billion credit facility repayment.

Corporate

In a separate news release today, the Company has also announced that the Board of Directors approved a quarterly shareholders' dividend of $0.13 per share on the common shares of the Company, payable on and after September 20, 2010 to shareholders of record at the close of business on August 17, 2010.

Awards & Recognition

In July, Manulife-Sinochem received the "Best Service Features 2009-2010" award from China Information Industry Association (CIIA) and the China Association of Trade in Services (CATIS). This is widely considered a benchmark in evaluating customer service in China and Manulife-Sinochem was the only foreign-invested insurance company among the winners.

In Hong Kong, Manulife won the Yahoo HK! Emotive Brand Award in the insurance category for the seventh time. MFC GIM and Manulife received awards at the Asian Investor 2010 Investment Performance awards. MFC GIM's US Small Cap Equity Opportunity Fund was recognized for the investment performance award in the small cap equity category and Manulife received the flagship 'Marquee Award' for Best Insurance Company fund/product distributor.

In the U.S., John Hancock Retirement Plan Services earned top ranking for its service from plan sponsors in an industry survey administered by Chatham Partners. According to the survey, JH RPS earned 43 'best-in-class' rankings from clients in a broad range of industries and sectors. These 43 categories span the entire retirement plan services spectrum, from overall impressions of the Company to the quality of client account representatives, phone support and administrative services for plan sponsors.

Several John Hancock funds were cited for investment performance in the Wall Street Journal Monthly Mutual Fund Review section for July. Five John Hancock funds, all of which are managed by MFC Global Investment Management, were listed as Category Kings based on year to date performance. In addition, five John Hancock funds were cited as Best Performers in the Leaders and Laggards listing.

Notes:

Manulife Financial Corporation will host a Second Quarter Earnings Results Conference Call at 2:00 p.m. ET on August 5, 2010. For local and international locations, please call (416) 340-2216 and toll free in North America please call (866) 898-9626. Please call in ten minutes before the call starts. You will be required to provide your name and organization to the operator. A playback of this call will be available by 6:00 p.m. ET on August 5, 2010 until August 22, 2010 by calling (416) 695-5800 or (800) 408-3053 (passcode 3274828 followed by the number sign).

The conference call will also be webcast through Manulife Financial's website at 2:00 p.m. ET on August 5, 2010. You may access the webcast at: www.manulife.com/quarterlyreports. An archived version of the webcast will be available at 4:30 p.m. ET on the website at the same URL as above.

The Second Quarter 2010 Statistical Information Package is also available on the Manulife website at: www.manulife.com/quarterlyreports. The document may be downloaded before the webcast begins.

MANAGEMENT'S DISCUSSION AND ANALYSIS

FINANCIAL HIGHLIGHTS

(unaudited)

    
                                                      Quarterly Results
                                                  2Q10       1Q10       2Q09
    -------------------------------------------------------------------------
    Net Income (Loss) Attributed to
     Shareholders (C$ millions)                 (2,378)     1,140      1,774
    Net Income (Loss) Available to Common
     Shareholders (C$ millions)                 (2,398)     1,120      1,758
    Diluted Earnings (Loss) per Common Share
     (C$)                                        (1.36)      0.64       1.09
    Return on Common Shareholders' Equity(1)
     (%, annualized)                             (36.4)      16.8       26.9
    Premiums and Deposits(1) - Insurance
     businesses (C$ millions)                    5,314      5,175      5,530
    Premiums and Deposits(1) - Wealth excluding
     variable annuities (C$ millions)            9,348      9,776     10,225
    Premiums and Deposits (1) - Variable
     annuities (C$ millions)                     1,612      2,187      3,441
    Funds under Management(1) (C$ billions)      453.9      446.5      420.9
    Capital(1) (C$ billions)                      32.3       33.6       31.1
    -------------------------------------------------------------------------
    (1) This item is a non-GAAP measure. For a discussion of our use of non-
        GAAP measures, see "Performance and Non-GAAP Measures" below.
    

Net Income (Loss)

The Company reported a net loss attributed to shareholders of $2,378 million for the second quarter of 2010, compared to net income of $1,774 million for the second quarter of 2009.

Second quarter of 2010:

The net loss for the second quarter was driven by non-cash mark-to-market charges of $1.7 billion related to equity market declines and by non-cash mark-to-market charges of $1.5 billion related to the decline in interest rates. Most of these charges should eventually reverse if interest rates recover and returns on equity markets recover faster than the long term growth rates used in the valuation of our policy liabilities.

Impact of equity markets and results of the variable annuity hedging program

The $1.7 billion charge related to equity market declines and the results of the variable annuity hedging program was composed of a $1.3 billion non-cash charge related to the un-hedged block of variable annuity business, a $0.3 billion charge, a portion of which is considered non-cash, related to the hedged block of variable annuity business, and a $0.1 billion non-cash charge for other equity related items.

The $1.3 billion charge on the un-hedged block of variable annuity business was calculated by comparing the impact on our results of the actual equity market returns during the quarter to the results we would have experienced if equity returns had been consistent with the long-term assumed market growth of approximately two per cent per quarter used in the valuation of policy liabilities. During the quarter, the S&P 500 declined 12 per cent, the TSX six per cent, and the Japan TOPIX 14 per cent. We previously reported that, at the end of the first quarter of 2010, our net income sensitivity to a ten per cent market decline was $1.1 billion. Because of the decline in markets in the second quarter, this has increased to $1.3 billion. By market index, our greatest sensitivity is to the S&P 500, followed by the TOPIX, and thirdly the TSX.

During the second quarter, pre tax charges related to the guarantee liabilities hedged were $1.6 billion and exceeded the pre tax gains of $1.2 billion on the hedge instruments, resulting in a post tax loss of $0.3 billion on the hedged block. Of this amount, $0.1 billion related to the decline in interest rates.

Consistent with the Company's hedging policy, new business written in the quarter continued to be hedged, but with the pullback in equity markets this quarter, no additional in-force business was hedged during the quarter. Over the last 12 months, the Company has reduced the equity market and interest rate risk from new variable annuity sales. We also increased the amount of in-force business hedged or reinsured from 26 per cent as at June 30, 2009 to 51 per cent as at June 30, 2010, with 12 per cent reinsured and 39 per cent hedged using capital market instruments. As business was hedged, our earnings sensitivity to equity market declines did not reduce in proportion to the decline in the amount of unhedged business. This is because the earnings sensitivity contribution of the hedged business is comparatively lower than that of the unhedged variable annuity guarantee business and because our sensitivity analysis assumes that any changes in policy liabilities for the hedged business are not fully offset by changes in the hedge instruments.

Impact of declines in interest rates

As a result of lower prevailing interest rates, the re-investment assumptions assumed in the valuation of policy liabilities declined, resulting in a non-cash, mark-to-market charge of $1.5 billion. Under Canadian GAAP, the measurement of policy liabilities assumes that rates of return on investments expected to be made in the future are based on the actual market rates at quarter-end, adjusted for items outlined below. The investments expected to be made in the future are based on the cash flows from both premiums expected to be received on in-force business and on maturities of current assets. If, in the future, interest rates increase to the levels at March 31, 2010, most of this quarter's mark-to-market charge related to interest rates should reverse at that time.

The Company previously reported that the sensitivity of net income attributed to shareholders as a result of a one per cent decrease in government, swap and corporate bond rates across all maturities with no change in spreads was a charge of $2.2 billion. Of this amount, $0.1 billion related to the hedged block of variable annuity business.

During the second quarter, both treasury and corporate bond rates declined to levels that are considered historically low. The largest decline was in the U.S., the geography which drives the majority of our sensitivity. U.S. 10 and 30 year government rates declined by approximately 90 and 82 basis points, respectively, and published benchmark A-rated U.S. corporate bond rates declined by 63 and 54 basis points, respectively, for the same period. The approximately 28 basis point wider spreads between treasuries and A-rated U.S. corporate bonds had a limited impact for the reasons outlined below.

We determine interest rates used in the valuation of policy liabilities based on a number of factors, as follows:

    
    (a) we make assumptions as to the type, term and credit quality of the
        future fixed income investments;

    (b) to reflect our expected investable universe, we adjust the publicly
        available benchmarks to remove the issues trading extremely tight or
        wide (i.e., the outliers);

    (c) we assume reinvestment rates are graded down to average long-term
        fixed risk free rate at 20 years; and

    (d) emerging best practices limit the impact of spreads that are in
        excess of the long-term historical averages.
    

We previously reported our interest rate sensitivities as at December 31, 2009 and they did not change materially in the first quarter of 2010. Since March 31, 2010 however, as a direct result of the decrease in interest rates, our sensitivity to a one per cent decrease in government, swap and corporate bond rates across all maturities with no change in spreads has increased to $2.7 billion as at June 30, 2010. Conversely, a one per cent increase in rates would increase earnings by $2.3 billion. These amounts include the estimated impact on the hedged variable annuity business ($0.3 billion for a one per cent decrease and $0.1 billion for a one per cent increase). Note, we group all of the components of the variable annuity hedging program together when reporting actual results.

Impact of credit and change in fixed income ratings

The Company's fixed income portfolio continued to perform very well relative to overall market conditions. Net credit impairments were limited to $35 million, while actuarial charges related to credit downgrades were $2 million. These amounts were only slightly higher than the expected credit losses assumed in the valuation of policy liabilities.

Adjusted Earnings from Operations

Second Quarter Actual Adjusted Earnings from Operations and Reconciliation with GAAP Measure

Adjusted earnings from operations for the second quarter of 2010 were $658 million, which is below the estimate in our 2009 Annual Report of between $700 million and $800 million for each of the quarters of 2010. The shortfall was due to the historically low interest rate environment which increased the strain (loss) we report on new business of long duration guaranteed products (primarily in JH Life); a lack of realized gains on our AFS equity portfolio; and the costs associated with the hedging of additional in-force variable annuity guaranteed value in the last 12 months.

Adjusted earnings from operations is a non-GAAP financial measure. Because adjusted earnings from operations excludes the impact of market conditions, it is not an indicator of our actual results which continue to be affected materially by the volatile equity markets, interest rates and current economic conditions.

The following table reconciles adjusted earnings from operations to our reported net loss for the second quarter:

    
    (Canadian $ millions)
    -------------------------------------------------------------------------
    Net loss attributed to shareholders reported                     $(2,378)
    -------------------------------------------------------------------------
    Items excluded from adjusted earnings from operations:
    Experience losses due to equity, interest rate, credit and
     other non-fixed income returns different from our best
     estimate policy liability assumptions(1)
      Equity market declines, primarily related to variable
       annuity guarantee policy liabilities(2)                        (1,686)
      Interest rate declines                                          (1,479)
      Actual credit experience. Net credit charge of $29 million
       and credit downgrade charges of $2 million(3)                     (31)
      Expected credit experience assumed in the valuation of policy
       liabilities                                                        27
      Other(4)                                                           132
    Net policyholder experience gains                                     11
    Corporate and Other segment net impairment - OTTI ($6 million)
     and credit impairments ($6 million)                                 (12)
    Tax items related to closed tax years                                 37
    Changes in actuarial methods and assumptions                          13
    Currency rates(5)                                                    (48)
    -------------------------------------------------------------------------
    Total excluded items                                             $(3,036)
    -------------------------------------------------------------------------
    Adjusted earnings from operations                                   $658
    -------------------------------------------------------------------------

    (1) As outlined in our accounting policies, policy liabilities represent
        our estimate of the amount which, together with estimated future
        premiums and net investment income, will be sufficient to pay
        estimated future benefits, policyholder dividends and refunds, taxes
        (other than income taxes) and expenses on policies in-force. Under
        Canadian GAAP, the determination of policy liabilities is based on an
        explicit projection of cash flows using current best estimate
        assumptions for each material cash flow item and contingency.
        Investment returns are projected using the current asset portfolios
        and projected re-investment strategies. Each assumption is adjusted
        by a margin for adverse deviation. As a result of this methodology,
        experience gains (losses) arise when equity, interest rate, credit
        and other non-fixed income returns differ from our best estimate
        policy liability assumptions.

    (2) Adjusted earnings from operations exclude the earnings impact from
        equity market changes that differ from our best estimate assumptions
        of growth of 7.25% per annum in Canada, 8.0% per annum in the U.S.,
        5.0% per annum in Japan and 9.5% per annum in Hong Kong. For
        actuarial valuation purposes, these returns are reduced by margins
        for adverse deviation to determine net yields used in valuation. Also
        included in this line are the reported results of the variable
        annuity hedging program.

    (3) The actual credit and downgrade charge in the liability segments
        excludes the impact on earnings of the reduction in policy
        liabilities for the expected experience. The expected credit
        experience is included in the line labeled "Expected credit
        experience assumed in the valuation of policy liabilities".

    (4) Other gains of $132 million include the favourable impact in the
        quarter of fixed income investing at above assumed reinvestment rates
        and activities that improved the match between investments and the
        policy liability cash flows reflected in the valuation of policy
        liabilities.

    (5) Adjusted earnings from operations exclude the impact of changes in
        currency exchange rates from those in effect at June 30, 2009 when we
        originally provided our estimate of this amount. Since that time, the
        Canadian dollar has strengthened and the Canadian dollar equivalent
        of one U.S. dollar has declined from $1.1625 as at June 30, 2009 to
        $1.0606 as at June 30, 2010. The average daily exchange rate for the
        quarter was $1.027606. This decline has increased the reported net
        loss by $48 million during the quarter.
    

Third quarter 2010 - annual review of all actuarial methods and assumptions

The Company expects to complete its annual review of all actuarial methods and assumptions in the third quarter. In that regard, we expect that the methods and assumptions relating to our Long Term Care business may be updated for the results of a comprehensive long-term care morbidity experience study, including the timing and amount of potential in-force rate increases. The study has not been finalized but is scheduled to be completed in the third quarter. We cannot reasonably estimate the results, and although the potential charges would not be included in the calculation of Adjusted Earnings from Operations, they could exceed Adjusted Earnings from Operations for the third quarter. There is a risk that potential charges arising as a result of the study may not be fully tax effected for accounting and reporting purposes. In addition, the non-cash interest related charges in the second quarter have created a future tax asset position in one of our U.S. subsidiary companies, and any increase in this position in the third quarter would be subject to further evaluation to determine recoverability of the related future tax asset for accounting and reporting purposes.

Updates are also expected with respect to increased variable annuity guarantee volatility assumptions and potentially lower ultimate reinvestment rates resulting from the current low interest rate environment. These updates also have not been finalized, but could result in a material charge to third quarter results.

Second quarter of 2009:

The Company's shareholders' net income of $1,774 million included $2,691 million of non-cash gains related to the significant increase in global equity markets ($2,449 million related to variable annuity guarantees) partially offset by the impact of lower interest rates and, to a lesser extent, the continued pressure on credit. Other investment related losses of $1,130 million were driven by the decline in interest rates and other fixed income related items. Credit impairments totaled $109 million, other than temporary impairments ("OTTI") on equity investments were $53 million and actuarial related charges for downgrades amounted to $106 million. During the second quarter of 2009, the Company increased its tax related provisions on leveraged lease investments by $139 million and reported net charges for changes in actuarial methods and assumptions of $87 million. Excluding the aforementioned items, earnings for the second quarter of 2009 totaled $707 million.

Earnings (Loss) per Share and Return on Common Shareholders' Equity(11)

The loss per common share for the second quarter of 2010 was $1.36 compared to fully diluted earnings per share of $1.09 for the second quarter of 2009. The return on common shareholders' equity was minus 36.4 per cent for the second quarter of 2010 (26.9 per cent for the second quarter of 2009).

Premiums and Deposits(12)

Premiums and deposits for the insurance businesses amounted to $5.3 billion for the second quarter of 2010, representing an increase of three per cent over the prior year, on a constant currency basis. The increase is attributed to growth in in-force business including higher Federal Long Term Care Insurance Program deposits where John Hancock is now the sole carrier.

Premiums and deposits for the wealth businesses excluding variable annuities amounted to $9.3 billion for the second quarter of 2010, an increase of two per cent over the prior year on a constant currency basis. Growth in mutual funds and retirement savings was largely offset by lower fixed product sales in both the U.S. and Canada.

Premiums and deposits for variable annuity products were $1.6 billion, a decrease of 49 per cent from the prior year on a constant currency basis, consistent with the decline in sales.

Funds under Management(13)

Total funds under management as at June 30, 2010 were $453.9 billion, an increase of $33 billion over June 30, 2009. Contributing to the 12 month increase of $33 billion were: $17 billion of net positive policyholder cash flows, $44 billion related to investment returns, $3.8 billion related to the acquisition of AIC Limited's retail investment fund business, $1.8 billion or 49 per cent of ABN AMRO TEDA Fund Management Co. Ltd.'s ("Manulife TEDA") assets under management and $3.5 billion of capital issuances. The stronger Canadian dollar reduced reported funds under management by approximately $30 billion and the repayment of the credit facility reduced funds under management by $1.0 billion.

Capital(14)

Total capital was $32.3 billion as at June 30, 2010, $1.2 billion higher than $31.1 billion as at June 30, 2009. Capital issuances during the 12 months ended June 30, 2010 totaled $3.5 billion - $2.5 billion of common shares and $1.0 billion of Innovative Tier 1 notes. Capital also increased as a result of $0.6 billion of net unrealized gains on AFS assets. These increases were partially offset by the $1.8 billion negative impact of the strengthened Canadian dollar, $0.5 billion of net losses and $0.7 billion of shareholder dividends paid in cash.

The Manufacturers Life Insurance Company's ("MLI") consolidated regulatory capital ratio, Minimum Continuing Capital and Surplus Requirements ("MCCSR"), was 221 per cent as at June 30, 2010, a decrease of 29 points from 250 per cent as at March 31, 2010. The decline is primarily related to the loss in the quarter as well as growth in required capital.

    
    ------------------------
    (11) Return on common shareholders' equity is a non-GAAP measure. See
         "Performance and Non-GAAP Measures" below.
    (12) Premiums and deposits is a non-GAAP measure. See "Performance and
         Non-GAAP Measures" below.
    (13) Funds under management is a non-GAAP measure. See "Performance and
         Non-GAAP Measures" below.
    (14) Capital is a non-GAAP measure. See "Performance and Non-GAAP
         Measures" below.
    

PERFORMANCE BY DIVISION

U.S. Insurance

    
    Quarterly Results
    Canadian dollars                              2Q10       1Q10       2Q09
    -------------------------------------------------------------------------
    Net Income (Loss) Attributed to
     Shareholders (millions)                      (720)       131       (631)
    Premiums & Deposits (millions)               1,774      1,702      1,962
    Funds under Management (billions)             75.3       70.0       67.7
    -------------------------------------------------------------------------

    U.S. dollars
    -------------------------------------------------------------------------
    Net Income (Loss) Attributed to
     Shareholders (millions)                      (701)       126       (541)
    Premiums & Deposits (millions)               1,727      1,636      1,682
    Funds under Management (billions)             71.0       68.9       58.2
    -------------------------------------------------------------------------
    

U.S. Insurance reported a net loss attributed to shareholders of US$701 million for the second quarter of 2010, compared to a net loss of US$541 million for the prior year. Included in the second quarter of 2010 are net experience losses of US$756 million (2009 - loss of US$644 million) as a result of equity, interest rate, credit and other non-fixed income returns differing from our best estimate policy liability assumptions. Excluding these items, net income attributed to shareholders declined by US$48 million primarily due to higher new business strain partially offset by favourable John Hancock Life claims experience. In both the second quarter of 2010 and 2009, John Hancock reported unfavourable long-term care morbidity experience. A comprehensive morbidity experience study is expected to be completed in the third quarter of 2010 and if the study concludes that the recent level of experience is expected to continue, price increases and policy liability increases would be required. The year-to-date net loss attributed to shareholders was US$575 million compared with a US$615 million net loss in the first half of 2009. On a Canadian dollar basis the net loss attributed to shareholders for the second quarter of 2010 was $720 million compared with a net loss of $631 million in the prior year.

Premiums and deposits for the quarter were US$1.7 billion, an increase of three per cent over the second quarter of 2009 primarily due to higher Federal Long Term Care Insurance Program deposits where, effective late 2009, John Hancock became the sole carrier.

Funds under management as at June 30, 2010 were US$71 billion, up 22 per cent from June 30, 2009 due to business growth over the last 12 months, an increase in the market value of funds under management and the deposit received in the fourth quarter of 2009 related to the Federal Long Term Care Insurance Program.

U.S. Wealth Management

    
                                                      Quarterly Results
    Canadian dollars                              2Q10       1Q10       2Q09
    -------------------------------------------------------------------------
    Net Income (Loss) Attributed to
     Shareholders (millions)                      (504)       350      1,551
    Premiums & Deposits (millions)               6,857      7,440      7,956
    Funds under Management (billions)            178.2      178.3      170.6
    -------------------------------------------------------------------------

    U.S. dollars
    -------------------------------------------------------------------------
    Net Income (Loss) Attributed to
     Shareholders (millions)                      (490)       336      1,329
    Premiums & Deposits (millions)               6,674      7,153      6,817
    Funds under Management (billions)            168.0      175.6      146.7
    -------------------------------------------------------------------------
    

U.S. Wealth Management reported a net loss attributed to shareholders of US$490 million for the second quarter of 2010, compared with net income of US$1,329 million for the prior year. Included in the second quarter of 2010 are net experience losses of US$631 million (2009 - gains of US$1,172 million) as a result of equity, interest rate, credit and other non-fixed income returns differing from our best estimate policy liability assumptions. Excluding these items from both quarters, net income attributed to shareholders declined by US$16 million. Higher fee income in John Hancock Wealth Asset Management (JH Retirement Plan Services and JH Mutual Funds) from higher average assets under management was more than offset by the costs associated with the hedging of additional in-force variable annuity guaranteed value in the last 12 months and lower earnings in JH Fixed Products. The year-to-date net loss attributed to shareholders was US$154 million compared with net income of US$824 million for the first half of 2009. On a Canadian dollar basis, the net loss attributed to shareholders for the second quarter of 2010 was $504 million, compared with net income of $1,551 million reported for the prior year.

Premiums and deposits, excluding variable annuities, for the quarter were US$5.9 billion, up 17 per cent from US$5.1 billion for the second quarter of 2009. Higher sales in John Hancock Wealth Asset Management driven by the equity market recovery earlier in the year were partially offset by a decline in JH Fixed Products sales. Premiums and deposits of variable annuities were US$0.7 billion, down significantly from US$1.7 billion in the second quarter of 2009 as a result of ongoing risk management initiatives.

Funds under management as at June 30, 2010 were US$168 billion, up 15 per cent from June 30, 2009. The increase was driven by a combination of investment returns and net policyholder cash flows over the last 12 months.

Canadian Division

    
                                                      Quarterly Results
    Canadian dollars                              2Q10       1Q10       2Q09
    -------------------------------------------------------------------------
    Net Income (Loss) Attributed to
     Shareholders (millions)                      (344)       301        336
    Premiums & Deposits (millions)               3,991      4,480      4,316
    Funds under Management (billions)            104.1      104.4       91.2
    -------------------------------------------------------------------------
    

Canadian Division recorded a net loss attributed to shareholders of $344 million for the second quarter of 2010 compared to net income of $336 million reported for the prior year. The loss in the quarter included net experience losses of $583 million (2009 - gains of $108 million) as a result of equity, interest rate, credit and other non-fixed income returns differing from our best estimate policy liability assumptions.

Excluding these items from both quarters, net income attributed to shareholders increased by $11 million. The positive impact from growth in asset levels in our wealth management operations and Manulife Bank was partially offset by costs associated with hedging variable annuity guarantees and less favourable claims experience than the strong results of a year ago. In addition, strong sales growth in Individual Insurance and mutual funds, in combination with lower sales of variable annuities and declining market yields, drove higher strain on new business which reduced earnings in the quarter. Net income also included a release of $26 million in tax provisions related to the resolution of open tax items. Year-to-date net loss attributed to shareholders was $43 million compared to net income attributed to shareholders of $248 million for the first half of 2009.

Premiums and deposits, excluding variable annuities, for the second quarter of 2010 were $3.5 billion, consistent with the second quarter of 2009. Retail mutual fund deposits were almost triple second quarter 2009 levels with consumers favouring funds targeting yield and safety. The growth in mutual funds was offset by lower sales of fixed rate wealth management products relative to the prior year when consumers, concerned by continued market volatility, sought safety in fixed returns, and by lower sales of group retirement plans. In 2009, second quarter group retirement sales were boosted by the exit of a competitor from the Canadian market. Deposits for variable annuity products for the quarter were $0.5 billion compared to $0.8 billion for the prior year.

Funds under management as at June 30, 2010 were $104.1 billion, up 14 per cent from June 30, 2009. Positive net sales of wealth products combined with the favourable impact of market appreciation over the past 12 months and the 2009 acquisition of the retail investment funds of AIC Limited, were key contributors to the increase. In addition, continued growth in sales of the Manulife One product drove a nine per cent rise in Manulife Bank invested assets.

Asia and Japan Division

    
                                                      Quarterly Results
    Canadian dollars                              2Q10       1Q10       2Q09
    -------------------------------------------------------------------------
    Net Income (Loss) Attributed to
     Shareholders (millions)                      (710)       427        885
    Premiums & Deposits (millions)               2,351      2,423      2,477
    Funds under Management (billions)             61.8       58.8       56.5
    -------------------------------------------------------------------------

    U.S. dollars
    -------------------------------------------------------------------------
    Net Income (Loss) Attributed to
     Shareholders (millions)                      (693)       412        758
    Premiums & Deposits (millions)               2,285      2,330      2,122
    Funds under Management (billions)             58.2       57.9       48.6
    -------------------------------------------------------------------------
    

Asia and Japan Division recorded a net loss of US$693 million for the second quarter of 2010 compared to net income of US$758 million for the prior year. Included in the second quarter of 2010 were net experience losses of US$950 million (2009 - gains of US$585 million) as a result of equity, interest rate, credit and other non-fixed income returns differing from our best estimate policy assumptions. Excluding these items from both quarters, net income attributed to shareholders improved by US$84 million, or 49 per cent, driven by higher sales and higher fee income from higher assets under management mainly in Japan, Hong Kong and Indonesia. Year-to-date net loss attributed to shareholders was US$281 million compared to net income of US$876 million for the first half of 2009.

Premiums and deposits excluding variable annuities, for the second quarter were US$2.0 billion, up 23 per cent from US$1.6 billion reported in the second quarter of 2009. Strong growth in insurance premiums was led by Japan and benefitted from the broadening of distribution channels, and from larger in-force business. Mutual fund sales from the newly acquired asset management joint venture in China, Manulife TEDA, and strong sales in Hong Kong pensions were partly offset by lower money market mutual fund sales in Taiwan. Premiums and deposits for variable annuity products for the second quarter were US$0.3 billion, down from US$0.5 billion reported in the second quarter of 2009.

Funds under management as at June 30, 2010 were US$58.2 billion, up 20 per cent from June 30, 2009. Growth was driven by investment returns, net policyholder cash inflows of US$3.4 billion across the territories in the past 12 months and US$1.6 billion representing 49 per cent of Manulife TEDA's assets under management.

Reinsurance Division

    
                                                      Quarterly Results
    Canadian dollars                              2Q10       1Q10       2Q09
    -------------------------------------------------------------------------
    Net Income Attributed to Shareholders
     (millions)                                      4         54         45
    Premiums (millions)                            241        246        292
    -------------------------------------------------------------------------

    U.S. dollars
    -------------------------------------------------------------------------
    Net Income Attributed to Shareholders
     (millions)                                      4         51         38
    Premiums (millions)                            234        237        250
    -------------------------------------------------------------------------
    

Reinsurance Division's net income attributed to shareholders for the second quarter of 2010 was US$4 million, compared to US$38 million reported for the prior year. Earnings in the second quarter included net experience losses of US$53 million (2009 - losses of US$15 million) as a result of equity, interest rate, credit and other non-fixed income returns differing from our best estimate policy liability assumptions. Excluding these items from both quarters, the net income attributed to shareholders increased by US$4 million driven by favourable claims experience. Year-to-date net income attributed to shareholders was US$55 million compared to US$86 million for the first two quarters of 2009.

Premiums for the second quarter were US$234 million, down six per cent from US$250 million reported in the same quarter of 2009. International Group Program premiums declined as a result of the weakened Euro against the U.S. dollar and Life Reinsurance premiums declined as a result of higher experience refunds.

Corporate and Other

    
                                                      Quarterly Results
    Canadian dollars                              2Q10       1Q10       2Q09
    -------------------------------------------------------------------------
    Net Loss Attributed to Shareholders
     (millions)                                   (104)      (123)      (412)
    Funds under Management (billions)             32.0       32.6       32.3
    -------------------------------------------------------------------------
    

Corporate and Other is comprised of the earnings on assets backing capital, net of amounts allocated to operating divisions, changes in actuarial assumptions and model enhancements, Investment Division's external asset management business, the John Hancock Accident and Health operation, which primarily consists of contracts in dispute, and other non operating items.

Corporate and Other recorded a net loss attributed to shareholders of $104 million in the second quarter of 2010 compared to a net loss of $412 million for the prior year. The second quarter 2009 loss included charges related to changes in actuarial assumptions and model enhancements of $87 million, a non-recurring tax related provision on leveraged lease investments of $139 million and credit losses of $82 million. Excluding these amounts, the net loss attributed to shareholders in the second quarter of 2009 was $104 million. There were no gains reported on the AFS equity portfolio in either the second quarter of 2010 or 2009. The year-to-date net loss attributed to shareholders was $227 million compared to a loss of $876 million for the first half of 2009.

Funds under management of $32.0 billion include assets managed by MFC GIM on behalf of institutional clients of $23.9 billion as at June 30, 2010 compared to $24.9 billion as at June 30, 2009. MFC GIM also manages $92.6 billion of assets that are included in the segregated funds, mutual funds and other managed funds of the operating divisions, an increase of $15.8 billion from the prior year of $76.8 billion. The $32.0 billion of funds under management includes $8.2 billion of the Company's own funds compared with $7.6 billion as at June 30, 2009. The increase relates to the share capital issuances over the past 12 months, partially offset by the strengthened Canadian dollar.

RISK MANAGEMENT

Overview

Manulife Financial is a financial institution offering insurance, wealth and asset management products and services, which subjects the Company to a broad range of risks. We manage these risks within an enterprise-wide risk management framework.

For further information relating to our risk management practices and risk factors affecting the Company, see "Risk Factors" in our most recent Annual Information Form, "Risk Management" and "Critical Accounting and Actuarial Policies" in Management's Discussion and Analysis ("MD&A") in our 2009 Annual Report and the "Risk Management" note to consolidated financial statements in our most recent annual and interim reports.

Caution related to risk exposures

The risk exposure measures expressed below primarily include the sensitivity of shareholders' economic value and net income attributed to shareholders. These risk exposures include the sensitivity due to specific changes in market prices and interest rate levels projected using internal models as at a specific date, and are measured relative to a starting level reflecting our assets and liabilities at that date and the actuarial factors, investment returns and investment activity we assume in the future. The risk exposures measure the impact of changing one factor at a time and assume that all other factors remain unchanged. For these reasons, these sensitivities should only be viewed as directional estimates of the underlying sensitivities for the respective factors based on the assumptions outlined below. Actual results can differ materially from these estimates for a variety of reasons including the interaction among these factors when more than one changes, changes in actuarial and investment return and future investment activity assumptions, actual experience differing from the assumptions, changes in business mix, effective tax rates and other market factors, and the general limitations of our internal models. Given the nature of these calculations, we cannot provide assurance that the actual impact on shareholders' economic value or net income attributed to shareholders will be as indicated.

General Fund - Risk Exposure Measures

    
    i)   Impact on shareholders' economic value arising from general fund
         interest rate risk
    

The impact on shareholders' economic value(15) as a result of interest rate movements on the assets and liabilities in the general fund is calculated as the change in the net present value of future after-tax cash flows related to assets including derivatives, policy premiums, benefits and expenses, all discounted at market yields for bonds of a specified quality rating and adjusted for tax.

The table below shows the potential impact on shareholders' economic value of an immediate change of one per cent in government, swap and corporate rates at all maturities across all markets with no change in spreads between government, swap and corporate rates, and with a floor of zero on the interest rates.

    
    ------------------------
    (15) Shareholders' economic value is a non-GAAP measure. See "Performance
         and Non-GAAP Measures".


    1% change in interest rates(1)

    As at                                June 30, 2010     December 31, 2009
                                  -------------------------------------------
    (Canadian $ in millions)       Decrease   Increase   Decrease   Increase
    -------------------------------------------------------------------------
    Matching mandates
      Insurance                   $    (270) $     240  $    (200) $     140
      Wealth Management                  20          -        (10)        10
    -------------------------------------------------------------------------
      Total matching mandates     $    (250) $     240  $    (210) $     150
    -------------------------------------------------------------------------
    Target return mandates
      Insurance                   $  (2,130) $   1,310  $  (1,870) $   1,160
      Wealth Management                (220)       120       (200)       100
      Shareholders' equity
       account                          730       (580)       540       (400)
    -------------------------------------------------------------------------
      Total target return
       mandates                   $  (1,620) $     850  $  (1,530) $     860
    -------------------------------------------------------------------------
    Mandates for on-balance
     sheet variable annuity
     and segregated fund
     guarantee liabilities(2)     $    (580) $     280  $    (130) $      90
    -------------------------------------------------------------------------
    -------------------------------------------------------------------------
    Total                         $  (2,450) $   1,370  $  (1,870) $   1,100
    -------------------------------------------------------------------------
    -------------------------------------------------------------------------

    (1) See "Caution related to risk exposures" above.
    (2) The increases in the sensitivities from December 31, 2009 to June 30,
        2010 are the result of: (a) the increase in the policy liabilities
        for variable annuity guarantees and (b) a new sensitivity included as
        at June 30, 2010. Unlike the December 31, 2009 sensitivities, the
        June 30, 2010 sensitivities include a component related to the
        variable annuity hedged business. Included in the ($580) million
        impact as at June 30, 2010 is ($300) million related to the hedged
        block, and included in the $280 million impact as at June 30, 2010 is
        $50 million related to the hedged block.

    ii)  Impact on net income attributed to shareholders as a result of
         changes in interest rates
    

The potential impact on annual net income attributed to shareholders as a result of a change in policy liabilities in the general fund due to a one per cent increase in government, swap and corporate rates at all maturities across all markets, with no change in spreads between government, swap and corporate rates, was estimated to be an increase of approximately $2,300 million as at June 30, 2010 (December 31, 2009 - approximately $1,600 million) and for a one per cent decrease in government, swap and corporate rates at all maturities, across all markets with no change in spreads between government, swap and corporate rates and with a floor of zero on interest rates was estimated to be a decrease of approximately $2,700 million as at June 30, 2010 (December 31, 2009 - approximately $2,200 million). This sensitivity includes approximately $300 million related to the hedged block of variable annuity business (December 31, 2009 - approximately $100 million).

The net income sensitivity measures the impact of a change in current interest rates, but consistent with the policy liability methodology, does not consider a change in interest rates assumed for new investments made and assets sold 20 or more years into the future. For new investments made or assets sold within the first 20 years, the calculation of policy liabilities assumes future interest rates grade between current interest rates and the rates assumed after 20 years. The net income sensitivity also assumes no gain or loss is realized on our fixed income investments that are designated as AFS.

    
    iii) Impact on net income attributed to shareholders arising from general
         fund market price risk
    

The potential impact on net income attributed to shareholders arising from general fund publicly traded equities and other non-fixed income assets supporting policy liabilities of an immediate ten per cent change in market values of publicly traded equities and other non-fixed income assets is shown in the table below. This impact is based on a point-in-time impact and does not include: (a) any potential impact on non-fixed income asset weightings; (b) any losses on non-fixed income investments held in the Corporate and Other segment; or (c) any losses on non-fixed income investments held in Manulife Bank. As noted above, if the non-fixed income asset weightings on assets supporting policy liabilities reduce, we may be required to increase our policy liabilities resulting in a reduction to net income.

    
    Change in market values(1)         June 30, 2010      December 31, 2009
                                  --------------------- ---------------------
                                   Publicly      Other   Publicly      Other
    As at December 31,               traded  non-fixed     traded  non-fixed
    (Canadian $ in millions)       equities   income(2)  equities   income(2)
    -------------------------------------------------------------------------
    10% decrease in market
     values                       $    (110) $    (763) $     (84) $    (647)
    10% increase in market
     values                       $     105  $     798  $      81  $     639
    -------------------------------------------------------------------------

    (1) See "Caution related to risk exposures" above.
    (2) Other non-fixed income assets include real estate, timber and
        agricultural properties, oil and gas, and private equities.
    

Off-Balance Sheet Products and General Fund Equity Market Risk Exposure Measures

    
    i)   Variable annuity investment related guarantees
    

Of the variable annuity investment related guarantees, 51 per cent of the guarantee value was either hedged or reinsured at June 30, 2010 compared to 35 per cent at December 31, 2009.

The table below shows selected information regarding the Company's variable annuity investment related guarantees:

    
    As at                        June 30, 2010             December 31, 2009
                  -----------------------------------------------------------
                     Guar-              Amount     Guar-              Amount
    (Canadian $      antee      Fund        at     antee      Fund        at
     in millions)    value     value    risk(3)    value     value    risk(3)
    -------------------------------------------------------------------------
    Gross living
     benefits(1)  $ 96,308  $ 82,591  $ 16,359  $ 92,183  $ 83,693  $ 12,710
    Gross death
     benefits(2)    18,005    12,486     4,910    18,455    13,282     4,414
    -------------------------------------------------------------------------
    Total gross
     benefits     $114,313  $ 95,077  $ 21,269  $110,638  $ 96,975  $ 17,124
    -------------------------------------------------------------------------
    Living
     benefits
     reinsured    $  7,858  $  5,344  $  2,516  $  8,012  $  5,818  $  2,200
    Death benefits
     reinsured       5,695     4,174     1,745     5,985     4,639     1,577
    -------------------------------------------------------------------------
    Total
     reinsured    $ 13,553  $  9,518  $  4,261  $ 13,997  $ 10,457  $  3,777
    -------------------------------------------------------------------------
    Total, net of
     reinsurance  $100,760  $ 85,559  $ 17,008  $ 96,641  $ 86,518  $ 13,347
    -------------------------------------------------------------------------
    Living
     benefits
     hedged       $ 41,223  $ 37,658  $  4,940  $ 24,399  $ 24,137  $  1,782
    Death benefits
     hedged          3,661     2,098       670       481       317        10
    -------------------------------------------------------------------------
    Total hedged  $ 44,884  $ 39,756  $  5,610  $ 24,880  $ 24,454  $  1,792
    -------------------------------------------------------------------------
    Living
     benefits
     retained     $ 47,227  $ 39,589  $  8,903  $ 59,772  $ 53,738  $  8,728
    Death benefits
     retained        8,649     6,214     2,495    11,989     8,326     2,827
    -------------------------------------------------------------------------
    Total, net of
     reinsurance
     and hedging  $ 55,876  $ 45,803  $ 11,398  $ 71,761  $ 62,064  $ 11,555
    -------------------------------------------------------------------------
    -------------------------------------------------------------------------

    (1) Living benefits include maturity/income/withdrawal/long-term care
        benefits. Where a policy also includes a death benefit, the guarantee
        in excess of the living benefit is included in the death benefit
        category as outlined in footnote (2).
    (2) Death benefits include stand-alone guarantees and guarantees in
        excess of living benefit guarantees where both death and living
        benefits are provided on a policy.
    (3) Amount at risk (in-the-money amount) is the excess of guarantee
        values over fund values on all policies where the guarantee value
        exceeds the fund value. This amount is not currently payable.
    

Variable annuity guarantees are contingent and only payable upon death, maturity, withdrawal or annuitization, if fund values remain below guaranteed values. If markets do not recover, liabilities on current in-force business would be due primarily in the period from 2015 to 2038. The policy liability established for these benefits was $4,694 million at June 30, 2010 (December 31, 2009 - $1,671 million). The policy liabilities include both the hedged and the unhedged business and have increased from December 31, 2009 levels because the decline in equity markets in 2010 resulted in an increase in the current and projected in-the-money exposures.

    
    ii)  Impact on shareholders' economic value arising from variable
         products and other managed assets public equity market price risk
    

The impact on shareholders' economic value from changes in the market value of equities within the segregated funds of variable products, mutual funds and institutional asset management operations is calculated as the change in net present value of expected future after-tax cash flows related to managing these assets and/or providing guarantees, including fee income, expense and benefit payments, discounted at market yields. The present value of expected future after-tax cash flows related to variable product guarantees is the average, across all investment return scenarios, of the net present value of projected future guaranteed benefit payments, reinsurance settlements and fee income allocated to support the guarantees, as well as the asset portfolio, including derivatives, assigned to hedge the guarantees.

The asset portfolio designed to hedge the guarantees consists of cash and derivatives. We short exchange traded equity index and government bond futures and execute lengthening interest rate swaps in order to manage the sensitivity of policy liabilities to fund performance and interest rate movements arising from variable annuity guarantees. We dynamically rebalance these hedge instruments as market conditions change in order to maintain the hedged position within internally established limits. The profit (loss) on the hedge instruments may not fully offset the losses (gains) related to the guarantee liabilities hedged because:

    
    (a) the performance of the underlying funds hedged may differ from the
        performance of the derivatives held within the hedge portfolio;
    (b) the performance on a small portion of the underlying funds is not
        hedged due to lack of availability of exchange traded derivatives
        that would provide an effective hedge;
    (c) a portion of interest rate risk is not hedged;
    (d) policy liabilities embed some provisions for adverse deviation which
        are not hedged; and
    (e) not all other risks are hedged (see MD&A in the 2009 Annual Report).
    

In determining the risk exposure measures related to a change in market value of equity funds, we have applied the following assumptions for the effectiveness of the hedging program portion. For a ten, 20 and 30 per cent decrease in the market value of equities within the segregated funds of variable annuities, the profit from the hedge portfolio is assumed to offset 80, 75 and 70 per cent, respectively, of the loss arising from the change in best estimate portion of the policy liabilities of the hedged guarantees. For a ten, 20 and 30 per cent increase in the market value of equities within the segregated funds of variable annuities, the loss from the hedge portfolio is assumed to be 20, 25 and 30 per cent greater, respectively, than the gain arising from the change in the best estimate portion of the policy liabilities of the hedged guarantees. These assumptions are included in the table below and the tables under iii), iv) and v) below. Actual experience may vary from these assumptions.

The table below shows the potential impact on shareholders' economic value of an immediate ten, 20 and 30 per cent change in the market value of equities within the variable products and other managed assets.

    
    As at
    (Canadian $
     in millions)                June 30, 2010             December 31, 2009
    -------------------------------------------------------------------------
    Decrease in
     market value
     of equity
     funds(1)          10%       20%       30%       10%       20%       30%
                  -----------------------------------------------------------
    Market-based
     fees         $   (490) $ (1,010) $ (1,570) $   (470) $   (960) $ (1,480)
    Variable
     product
     guarantees       (530)   (1,290)   (2,270)     (450)   (1,080)   (1,930)
    -------------------------------------------------------------------------
    Total         $ (1,020) $ (2,300) $ (3,840) $   (920) $ (2,040) $ (3,410)
    -------------------------------------------------------------------------
    -------------------------------------------------------------------------

    Increase in
     market value
     of equity
     funds(1)          10%       20%       30%       10%       20%       30%
                  -----------------------------------------------------------
    Market-based
     fees         $    470  $    950  $  1,440  $    490  $  1,000  $  1,520
    Variable
     product
     guarantees        260       430       520       290       490       600
    -------------------------------------------------------------------------
    Total         $    730  $  1,380  $  1,960  $    780  $  1,490  $  2,120
    -------------------------------------------------------------------------
    -------------------------------------------------------------------------

    (1) See "Caution related to risk exposures" above.

    iii) Impact on net income attributed to shareholders arising from
         variable products public equity market price risk
    

The following table shows the potential impact on annual net income attributed to shareholders arising from variable products, including the impact on segregated fund fee income, of an immediate ten, 20 and 30 per cent decline and a ten per cent increase in the market values of equities within the segregated funds followed by a return to normal market growth assumptions. The assumptions with respect to performance of the variable annuity hedging program are the same as outlined in section ii) above ("Impact on shareholders' economic value arising from variable products and other managed assets public equity market price risk"), except that instead of the change in best estimate portion of the policy liabilities, the full change in the policy liabilities is used.

    
    Change in market value of equity funds(1)
                                                          As at        As at
                                                        June 30, December 31,
    (Canadian $ in millions)                               2010         2009
    -------------------------------------------------------------------------
    10% decline                                         $(1,200)     $(1,100)
    20% decline                                          (2,700)      (2,600)
    30% decline                                          (4,400)      (4,400)
    10% increase                                            900          900
    -------------------------------------------------------------------------

    (1) See "Caution related to risk exposures" above.

    iv)  Impact on net income attributed to shareholders arising from both
         variable product and from the general fund market price risk for
         public equities
    

The following table adds the sensitivities to a change in market value of public traded equities on policy liabilities for other than variable products, to the sensitivities in table iii) above ("Impact on net income attributed to shareholders arising from variable products public equity market price risk").

    
    Change in market value of equity funds(1)
                                                          As at        As at
                                                        June 30, December 31,
    (Canadian $ in millions)                               2010         2009
    -------------------------------------------------------------------------
    10% decline                                         $(1,300)     $(1,200)
    20% decline                                          (2,900)      (2,800)
    30% decline                                          (4,700)      (4,600)
    10% increase                                          1,000        1,000
    -------------------------------------------------------------------------

    (1) See "Caution related to risk exposures" above.

    v)   Impact on MLI's MCCSR ratio from general fund and variable products
         public equity market price risk
    

Changes in equity markets also impact our available and required components of the MCCSR calculation. The following table shows the potential impact to MLI's MCCSR ratio of an immediate ten, 20 and 30 per cent decline and a ten per cent increase in public equity market values.

    

    Change in market value of equity funds(1)             As at        As at
                                                        June 30, December 31
                                                           2010         2009
                                                    (percentage  (percentage
                                                         points)      points)
    -------------------------------------------------------------------------
    10% decline                                             (13)         (11)
    20% decline                                             (27)         (25)
    30% decline                                             (44)         (42)
    10% increase                                              8           13
    -------------------------------------------------------------------------

    (1) See "Caution related to risk exposures" above.
    

Insurance Risk

Effective June 29, 2010, the Company increased its global retention limit for individual life insurance from US$20 million to US$30 million and for survivorship life insurance from US$25 million to US$35 million.

TAX RELATED CONTINGENCY

The Company is an investor in leveraged leases and has established provisions for possible disallowance of the tax treatment and for interest on past due taxes. We continue to believe that deductions originally claimed in relation to these arrangements are appropriate. Although not expected to occur, should the tax attributes of all our leveraged leases be fully denied, the maximum after-tax exposure including interest is estimated to be an additional US$205 million as at June 30, 2010.

ACCOUNTING MATTERS AND CONTROLS

Critical Accounting and Actuarial Policies

Our significant accounting policies are described in note 1 to the annual consolidated financial statements on pages 81 to 85 of our 2009 Annual Report. Significant estimation processes relate to the determination of policy liabilities, evaluation of invested asset impairment, assessment of variable interest entities ("VIEs"), determination of pension and other post-employment benefit obligations and expenses, income taxes and valuation of goodwill and intangible assets as described on pages 56 to 63 of our 2009 Annual Report. In addition, in the determination of the fair values of financial instruments, where observable market data is not available, management applies judgment in the selection of valuation models.

Sensitivity of Policy Liabilities to Changes in Assumptions

When the assumptions underlying our determination of policy liabilities are updated to reflect recent and emerging experience or change in outlook, the result is a change in the value of policy liabilities which in turn affects income. The sensitivity of after-tax income to changes in assumptions underlying policy liabilities is shown below, assuming that there is a simultaneous change in the assumption across all business units. For changes in asset related assumptions, the sensitivity is shown net of the corresponding impact on income of the change in the value of the assets supporting liabilities. In practice, experience for each assumption will frequently vary by geographic market and business and assumption updates are made on a business/geographic specific basis. Actual results can differ materially from these estimates for a variety of reasons including the interaction among these factors when more than one changes, changes in actuarial and investment return and future investment activity assumptions, actual experience differing from the assumptions, changes in business mix, effective tax rates and other market factors, and the general limitations of our internal models.

    
    Sensitivity of Policy Liabilities to Changes in Asset Related Assumptions

    -------------------------------------------------------------------------
    (Canadian $ in millions)         Increase (Decrease) in After-Tax Income
    -------------------------------------------------------------------------
    Asset Related Assumptions          June 30, 2010      December 31, 2009
    Updated Periodically in            -------------      -----------------
    Valuation Basis Changes
                                   increase   decrease   increase   decrease
                                   ------------------------------------------
    100 basis point change in
     ultimate fixed income
     re-investment rates(1)           1,400     (1,900)     1,200     (1,700)
                                   ------------------------------------------
    100 basis point change in
     future annual returns for
     public equities(2)               1,000     (1,000)     1,000     (1,000)
                                   ------------------------------------------
    100 basis point change in
     future annual returns for
     other non fixed income
     assets(3)                        2,800     (2,800)     2,200     (2,300)
                                   ------------------------------------------
    100 basis point change in
     equity volatility assumption
     for stochastic segregated
     fund modeling(4)                  (300)       300       (300)       400
    -------------------------------------------------------------------------

    (1) The long-term ultimate re-investment rates ("URRs") are assumed to be
        changed, however starting interest rates are assumed left unchanged
        at current levels. Current URRs for risk free bonds in Canada are
        2.4% per annum and 4.0% per annum for short and long-term bonds
        respectively, and in the U.S. are 2.2% per annum and 4.2% per annum
        for short and long-term bonds respectively.
    (2) Expected long-term annual market growth assumptions for public
        equities pre-dividends for key markets are based on long-term
        historic observed experience and are 7.25% per annum in Canada, 8.0%
        per annum in the U.S., 5.0% per annum in Japan and 9.5% per annum in
        Hong Kong. These returns are then reduced by margins for adverse
        deviation to determine net yields used in the valuation. The amount
        includes the impact on both segregated fund guarantee reserves and on
        other policy liabilities. For a 100 basis point increase in expected
        growth rates, the impact from segregated fund guarantee reserves is
        $800 million (December 31, 2009 - $800 million). For a 100 basis
        point decrease in expected growth rates, the impact from segregated
        fund guarantee reserves is $(800 million) (December 31, 2009 - $(900
        million)).
    (3) Other non-fixed income assets include commercial real estate, timber
        and agricultural real estate, oil and gas, and private equities. The
        increase from December 31, 2009 to June 30, 2010 is primarily related
        to the second order impact of the decline in interest rates.
    (4) Volatility assumptions for public equities are based on long-term
        historic observed experience and are 16.55% per annum in Canada and
        15.55% per annum in the U.S. for large cap public equities, and
        18.35% per annum in Japan and 34.3% per annum in Hong Kong.
    

Future Accounting and Reporting Changes

Transition to International Financial Reporting Standards ("IFRS"):

Publicly accountable enterprises in Canada are required to adopt IFRS for periods beginning on or after January 1, 2011. We will adopt IFRS as a replacement of current Canadian GAAP for fiscal periods beginning the first quarter of 2011, with corresponding comparative financial information for 2010.

Based on our current analysis of the identified differences between Canadian accounting requirements and existing IFRS, with the exception of the potential impairment of goodwill upon transition, we do not expect these accounting differences to have a significant impact on the financial statements in 2011. The potential requirement to perform goodwill impairment testing at the cash generating unit level under IFRS, a more granular level than a reporting unit level under Canadian GAAP, may result in an impairment charge to be reflected in opening retained earnings upon adoption of IFRS in 2011, which could be material.

We do not expect that the initial adoption of IFRS will have a significant impact on our disclosure controls and procedures, information technology systems or our business activities.

Any difference between the carrying value of assets, liabilities and equity determined in accordance with Canadian GAAP and IFRS, as at January 1, 2010 will be recorded in opening retained earnings. We cannot reasonably estimate the impacts of these adjustments at this time.

In general, an entity is required to apply the principles under IFRS on a retrospective basis, however, certain optional exemptions from retrospective application exist for topics where it would be operationally impracticable. A summary of our significant preliminary first time adoption elections under IFRS 1- "First Time Adoption of IFRS" include:

    
    -------------------------------------------------------------------------
    Topic              Expected impact on the Consolidated Financial
                       Statements
    -------------------------------------------------------------------------
    Business           We do not expect to restate prior business
    combinations       combinations due to the complexities in obtaining
                       historical valuations and instead expect to apply the
                       IFRS requirements prospectively to acquisitions
                       completed after January 1, 2010.
    -------------------------------------------------------------------------
    Foreign currency   We expect to elect the one-time option to reset the
                       cumulative translation account (CTA) to zero upon
                       adoption of IFRS to facilitate the translation of self
                       sustaining foreign operations prospectively. The CTA
                       balance at December 31, 2009, prior to the adoption of
                       IFRS was ($5,148) million.
    -------------------------------------------------------------------------
    Employee benefits  We do not expect to recognize the unamortized
                       actuarial gains and losses in retained earnings upon
                       transition to IFRS and instead expect to apply the
                       IFRS requirements for employee benefits
                       retrospectively as sufficient data exists to perform
                       this calculation and it is not operationally
                       impracticable to do so.
    -------------------------------------------------------------------------
    

The remaining first time adoption elections under IFRS 1 are either not applicable or are not expected to have a material impact on our financial statements.

The key identified measurement differences between Canadian GAAP and IFRS are outlined below. As outlined above, based on our current analysis of the identified differences between Canadian accounting requirements and existing IFRS, with the exception of the potential impairment of goodwill upon transition, we do not expect these accounting differences to have a significant impact on the financial statements in 2011.

    
    -------------------------------------------------------------------------
    Topic              Expected impact on the Consolidated Financial
                       Statements
    -------------------------------------------------------------------------
    Goodwill           The testing for impairment of goodwill under IFRS is
                       potentially performed at a more granular level than
                       Canadian GAAP and could result in the recognition of
                       an impairment charge upon transition to IFRS which
                       could be material, and/or result in more frequent
                       impairment charges prospectively. We expect to
                       complete an analysis of any potential goodwill
                       impairment upon transition to IFRS by the fourth
                       quarter of 2010.
    -------------------------------------------------------------------------
    Investment         The definition of insurance contracts differs
    contracts          between the two accounting bases. Products that do not
                       meet the definition of insurance are classified as
                       investment contracts under IFRS and represent less
                       than three per cent of total policyholder liabilities.
                       These products will be measured as a financial
                       liability at amortized cost or fair value, if elected.
                       We have selected accounting policies for the
                       measurement of these contracts to ensure consistent
                       measurement between assets and liabilities. Where such
                       financial liabilities are measured at amortized
                       cost, any public bonds that support these products
                       will be classified as AFS under IFRS to reduce an
                       earnings mismatch with the measurement of the
                       liability. Currently such bonds are measured at fair
                       value under the fair value option under Canadian GAAP.
    -------------------------------------------------------------------------
    Embedded           Additional embedded derivatives within insurance
    derivatives        contracts will be presented separately in other assets
                       or other liabilities and will be measured at fair
                       value under IFRS with changes in fair value reported
                       in earnings.
    -------------------------------------------------------------------------
    Real estate,       Investments in real estate assets will be measured at
    agriculture and    fair value with the exception of owner-occupied
    private equity     properties which will be measured at historical cost
    investments        less accumulated depreciation. Investments in
                       agriculture assets, such as timber, will be
                       measured at fair value with changes in fair value
                       reported in earnings. Investments in private equities
                       are currently held at cost under Canadian GAAP but
                       will be measured at fair value under IFRS. As noted
                       below, any change in the carrying value of the
                       invested assets that support insurance liabilities
                       will be offset by a corresponding change in insurance
                       liabilities.
    -------------------------------------------------------------------------
    Investments in     There is no specific guidance for the measurement of
    leveraged leases   leveraged lease investments under IFRS. These
                       investments will be measured in a similar manner to a
                       capital lease with income recognized on a constant
                       yield basis under IFRS.
    -------------------------------------------------------------------------
    Investments in     Asset retirement obligations relating to investments
    oil and gas        in oil and gas properties are discounted using a risk
    properties         free rate under IFRS as opposed to a risk adjusted
                       discount rate under Canadian GAAP. This difference
                       also impacts the cumulative depletion expense
                       recognized on these properties to date.
    -------------------------------------------------------------------------
    Impairments of     Impairment charges under IFRS are recorded for AFS
    Available-for-     equity instruments if declines in the carrying value
    Sale (AFS) equity  are significant or prolonged, irrespective of future
    securities         expectations for recovery. Under Canadian GAAP,
                       impairment charges are not recorded when such declines
                       in value are considered to be temporary, resulting in
                       potentially more frequent impairment charges recorded
                       under IFRS.
    -------------------------------------------------------------------------
    Hedge              Certain hedge relationships under Canadian GAAP may
    accounting         not qualify for hedge accounting under IFRS or will
                       require a change to effectiveness testing and/or
                       measurement which could result in additional earnings
                       volatility.
    -------------------------------------------------------------------------
    Consolidation      Additional assets and liabilities from off-balance
                       sheet entities, including certain private equity
                       investment and financing vehicles are expected to be
                       consolidated under IFRS with non-controlling amounts
                       included in equity. Net income under IFRS will reflect
                       100% of the earnings from consolidated subsidiaries
                       under IFRS.
    -------------------------------------------------------------------------
    Employee benefits  There are differences in the determination of pension
                       expense, including assumptions relating to the return
                       on plan assets and treatment of plan settlements and
                       curtailments and past service costs under IFRS. The
                       estimated pension expense in 2010 under IFRS is
                       expected to be higher than under Canadian GAAP
                       primarily as a result of the amortization of the 2008
                       unrecognized net actuarial losses.
    -------------------------------------------------------------------------
    Loan origination   Certain internal costs are not considered to be
    costs              incremental costs directly attributable to the
                       origination of loans and mortgages issued by Manulife
                       Bank and are excluded from effective interest
                       calculations and expensed to income under IFRS. Under
                       Canadian GAAP, these costs are included as an
                       adjustment to the carrying value of the loan and are
                       amortized over the effective life of the loan or
                       mortgage.
    -------------------------------------------------------------------------
    Share-based        IFRS requires the use of the graded vesting method to
    compensation       account for awards that vest in installments over the
                       vesting period as opposed to straight line recognition
                       currently applied under Canadian GAAP resulting in
                       accelerated compensation expense for these awards
                       under IFRS.
    -------------------------------------------------------------------------
    Securitizations    In 2008, the Company sold and transferred certain
                       mortgage assets to the Canadian Mortgage Bond Program.
                       Under existing IFRS requirements, these mortgages
                       would be recorded on-balance sheet and treated as a
                       "secured borrowing". In July 2010, the International
                       Accounting Standards Board ("IASB") voted to amend the
                       effective date of the requirements for securitization
                       and similar transactions to be applied on a
                       prospective basis from the date of adoption of IFRS.
                       If ratified after the expected 60-day comment period,
                       securitizations completed prior to January 1, 2010
                       would remain off-balance sheet under IFRS.
    -------------------------------------------------------------------------
    Income tax         The tax effects of the identified differences above as
                       well as differences in the determination of uncertain
                       tax provisions could result in additional earnings
                       volatility.
    -------------------------------------------------------------------------
    

The international financial reporting standard that addresses the measurement of insurance contracts is currently being developed and is not expected to be effective until at least 2013. Until this standard is completed and becomes effective, the current Canadian GAAP requirements for the valuation of insurance liabilities ("CALM") will be maintained. Under CALM, the measurement of insurance liabilities is based on projected liability cash flows, together with estimated future premiums and net investment income generated from assets held to support those liabilities. Consistent with the results of the adoption of CICA Handbook Section 3855, when IFRS is initially adopted, any change in the carrying value of the invested assets that support insurance liabilities will be offset by a corresponding change in insurance liabilities and therefore is not expected to have a material impact on net income.

The key identified financial statement presentation differences between IFRS and Canadian GAAP include:

    
    -------------------------------------------------------------------------
    Topic              Expected impact on the Consolidated Financial
                       Statements
    -------------------------------------------------------------------------
    Net income         Under IFRS net income includes income attributable to
                       non-controlling interest. Total net income on the
                       Statement of Operations is then attributed to
                       controlling interests (shareholder and participating
                       products) and non-controlling interests.
    -------------------------------------------------------------------------
    Reinsurance        Reinsurance ceded balances, currently included as part
    balances           of policy liabilities under Canadian GAAP and
                       disclosed in note 7(a) of our consolidated
                       financial statements for the year ended December 31,
                       2009, will be presented on a gross basis on both the
                       balance sheet and income statement under IFRS.
    -------------------------------------------------------------------------
    Segregated funds   Under Canadian GAAP, segregated fund assets and
                       liabilities are shown on the face of the balance
                       sheet, but not included in the total assets and
                       liabilities. Under IFRS, these balances will be
                       included in total assets and liabilities on the
                       balance sheet.
    -------------------------------------------------------------------------
    

As part of the IFRS transition process, we are evaluating its effect on regulatory capital requirements. At this stage, the impact on capital requirements as a result of the initial IFRS adoption in 2011 is not expected to be material.

Update on IFRS transition progress:

Our IFRS transition plan includes the education, review, approval and implementation of the accounting policy changes identified above. Additionally, the transition plan includes ensuring that project resourcing remains appropriate, modifying internal controls over financial reporting for the key identified changes above, frequent communication with our external auditors as well as the Audit Committee of the Board of Directors which includes a review of transition progress, discussion of potential transition and ongoing reporting changes, and an overview of developments in accounting and regulatory guidance related to IFRS.

As we prepare for the transition to IFRS, we continue to monitor ongoing changes to IFRS and adjust our transition and implementation plans accordingly.

As outlined above, we have completed the preliminary IFRS first-time adoption elections and identified the key applicable accounting policy differences. The most significant remaining milestones in our plan include finalization of the opening IFRS balance sheet and quantification of the quarterly comparative results and note disclosures under IFRS. Project status is reviewed by the oversight committee on a monthly basis. Our transition status is currently on-track in accordance with our overall transition plan to have these milestones completed by the end of the year.

Future IFRS changes post adoption in 2011:

As indicated above, the IFRS standard for insurance contracts is currently being developed and is not expected to be effective until at least 2013. The insurance contracts accounting policy proposals being considered by the IASB do not connect the measurement of insurance liabilities with the assets that support the payment of those liabilities and, therefore, the proposals may lead to a large initial increase in insurance liabilities and required regulatory capital upon adoption, as well as significant ongoing volatility in our reported results and regulatory capital particularly for long duration guaranteed products. This in turn could have significant negative consequences to our customers, shareholders and the capital markets. We believe the accounting and related regulatory rules under discussion could put the Canadian insurance industry at a significant disadvantage relative to our U.S. and global peers and also to the banking sector in Canada. The IASB recently released an exposure draft of its proposals on insurance contracts with a four month comment period. We are currently reviewing the proposals and along with the Canadian insurance industry expect to provide comments and input to the IASB.

The insurance industry in Canada is currently working with OSFI and the federal government on these matters and the industry is urging policymakers to ensure that any future accounting and capital proposals appropriately consider the business model of a life insurance company and in particular, the implications for long duration guaranteed products.

PERFORMANCE AND NON-GAAP MEASURES

We use a number of non-GAAP financial measures to measure overall performance and to assess each of our businesses. Non-GAAP measures include: Adjusted Earnings from Operations; Return on Common Shareholders' Equity; Constant Currency Basis; Premiums and Deposits; Premiums and Premium Equivalents; Funds under Management; Capital; Sales; New Business Embedded Value and Shareholders' Economic Value. Non-GAAP financial measures are not defined terms under GAAP and, therefore, are unlikely to be comparable to similar terms used by other issuers. Therefore, they should not be considered in isolation or as a substitute for any other financial information prepared in accordance with GAAP.

Return on common shareholders' equity is a profitability measure that presents the net income available to common shareholders as a percentage of the capital deployed to earn the income. The Company calculates return on common shareholders' equity using average common shareholders' equity excluding Accumulated Other Comprehensive Income (Loss) ("AOCI") on AFS securities and cash flow hedges.

    
    Return on Equity
    -----------------
    (Canadian $ in millions)                         Quarterly Results
                                                  2Q10       1Q10       2Q09
    -------------------------------------------------------------------------
    Net income (loss) available to common
     shareholders                            $  (2,398) $   1,120  $   1,758
    -------------------------------------------------------------------------
    Opening total equity available to common
     shareholders                            $  27,816  $  27,405  $  25,442
    Closing total equity available to common
     shareholders                               26,290     27,816     26,173
    -------------------------------------------------------------------------
    Weighted average total equity available
     to common shareholders                  $  27,053  $  27,610  $  25,808
    -------------------------------------------------------------------------
    Opening AOCI on AFS securities and cash
     flow hedges                             $     633  $     564  $    (917)
    Closing AOCI on AFS securities and cash
     flow hedges                                   630        633        111
    -------------------------------------------------------------------------
    Adjustment for average AOCI              $    (631) $    (598) $     403
    -------------------------------------------------------------------------
    Weighted average total equity available to
     common shareholders excluding average
     AOCI adjustment                         $  26,422  $  27,012  $  26,211
    -------------------------------------------------------------------------

    ROE based on weighted average total
     equity available to common shareholders
     (annualized)                              (35.5)%      16.5%      27.3%
    ROE based on weighted average total
     equity available to common shareholders
     excluding average AOCI adjustment
     (annualized)                              (36.4)%       16.8%     26.9%
    -------------------------------------------------------------------------
    

The Company also uses financial performance measures that are prepared on a constant currency basis, which exclude the impact of currency fluctuations and which are non-GAAP measures. Quarterly amounts stated on a constant currency basis in this report are calculated, as appropriate, using the income statement and balance sheet exchange rates effective for the second quarter of 2009.

Premiums and deposits is a measure of top line growth. The Company calculates premiums and deposits as the aggregate of (i) premiums and premium equivalents (see below), (ii) segregated fund deposits, excluding seed money, (iii) mutual fund deposits, (iv) deposits into institutional advisory accounts, and (v) other deposits in other managed funds.

Premiums and premium equivalents are part of premiums and deposits. The Company calculates premiums and premium equivalents as the aggregate of (i) general fund premiums net of reinsurance, reported as premiums on the Consolidated Statement of Operations, (ii) premium equivalents for administration only group benefit contracts and (iii) premiums in the Canadian Group Benefit's reinsurance ceded agreement.

    
    Premiums and Deposits
    ----------------------
    (Canadian $ in millions)                           Quarterly Results
                                                  2Q10       1Q10       2Q09
    -------------------------------------------------------------------------
    Premium income                           $   4,470  $   4,395  $   5,720
    Deposits from policyholders                  5,968      7,204      7,391
    -------------------------------------------------------------------------
    Premiums and deposits per financial
     statements                              $  10,438  $  11,599  $  13,111
    Mutual fund deposits                         3,056      2,966      2,141
    Institutional advisory account deposits      1,060        847      2,190
    ASO premium equivalents                        673        676        662
    Group Benefits ceded premiums                  916        906        932
    Other fund deposits                            131        144        160
    -------------------------------------------------------------------------
    Total premiums and deposits              $  16,274  $  17,138  $  19,196
    Currency impact                              1,537      1,363          -
    -------------------------------------------------------------------------
    Constant currency premiums and deposits  $  17,811  $  18,501  $  19,196
    -------------------------------------------------------------------------
    

Funds under management is a measure of the size of the Company. It represents the total of the invested asset base that the Company and its customers invest in.

    
    Funds Under Management
    ----------------------
    (Canadian $ in millions)                           Quarterly Results
                                                  2Q10       1Q10       2Q09
    -------------------------------------------------------------------------
    Total invested assets                    $ 199,272  $ 188,308  $ 188,332
    Total segregated funds net assets
     held by the Company                       189,163    193,103    177,586
    -------------------------------------------------------------------------
    Funds under management per financial
     statements                              $ 388,435  $ 381,411  $ 365,918
    Mutual funds                                36,342     36,766     26,435
    Institutional advisory accounts
     (excluding segregated funds)               21,705     20,866     21,956
    Other funds                                  7,446      7,419      6,621
    -------------------------------------------------------------------------
    Total funds under management             $ 453,928  $ 446,462  $ 420,930
    Currency impact                             29,922     46,327          -
    -------------------------------------------------------------------------
    Constant currency funds under
     management                              $ 483,850  $ 492,789  $ 420,930
    -------------------------------------------------------------------------
    

The definition we use for capital serves as a foundation of our capital management activities at the MFC level. For regulatory reporting purposes, the numbers are further adjusted for various additions or deductions to capital as mandated by the guidelines used by OSFI. Capital is calculated as the sum of: total equity excluding AOCI on cash flow hedges; non-controlling interest in subsidiaries; and liabilities for preferred shares and qualifying capital instruments.

    
    Capital
    -------
    (Canadian $ in millions)                           Quarterly Results
                                                  2Q10       1Q10       2Q09
    -------------------------------------------------------------------------
    Total equity                             $  27,804  $  29,326  $  27,661
    Less AOCI (loss) on cash flow hedges          (172)       (54)       (98)
    Add liabilities for preferred shares
     and qualifying capital instruments          4,043      4,022      3,092
    Add non-controlling interest in
     subsidiaries                                  259        246        209
    -------------------------------------------------------------------------
    Total capital                            $  32,278  $  33,648  $  31,060
    -------------------------------------------------------------------------

    Sales are measured according to product type.

    (i)   For total individual insurance, sales include 100 per cent of new
          annualized premiums and 10 per cent of both excess and single
          premiums. For individual insurance, new annualized premiums reflect
          the annualized premium expected in the first year of a policy that
          requires premium payments for more than one year. Sales are
          reported gross before the impact of reinsurance. Single premium is
          the lump sum premium from the sale of a single premium product,
          e.g. travel insurance.
    (ii)  For group insurance, sales include new annualized premiums and
          administrative services only premium equivalents on new cases, as
          well as the addition of new coverages and amendments to contracts,
          excluding rate increases.
    (iii) For individual wealth management contracts, all new deposits are
          reported as sales. This includes individual annuities, both fixed
          and variable; variable annuity products; mutual funds; college
          savings 529 plans; and authorized bank loans and mortgages.
    (iv)  For group pensions/retirement savings, sales of new regular
          premiums and deposits reflect an estimate of expected deposits in
          the first year of the plan with the Company. Single premium sales
          reflect the assets transferred from the previous plan provider.
          Sales include the impact of the addition of a new division or of a
          new product to an existing client. Total sales include both new
          regular and single premiums and deposits.
    

New business embedded value ("NBEV") is the change in shareholders' economic value as a result of sales in the period. NBEV is calculated as the present value of expected future earnings after the cost of capital on new business using future mortality, morbidity, policyholder behavior assumptions, expense and investment assumptions used in the pricing of the products sold. The investment assumptions for long duration products are based on the long-term investment assumptions typically determined during the annual planning cycle. For variable annuity products, the interest rates used in the calculation of NBEV are based on the interest rates at the time the business is issued. The principal economic assumptions used in the NBEV calculations in 2010 were based on January 1, 2010 markets and were as follows:

    
    -------------------------------------------------------------------------
                                     Canada       U.S.  Hong Kong      Japan
    -------------------------------------------------------------------------
    MCCSR ratio                        150%       150%       150%       150%
    Discount rate                     7.75%      8.00%      8.50%      6.50%
    Inflation                          2.0%       2.0%       2.0%       0.0%
    Income tax rate                     26%        35%      16.5%        36%
    Foreign exchange rate               n/a     1.0466     0.1350     0.0112
    -------------------------------------------------------------------------
    

Impact on shareholders' economic value is one of the measures we use to describe the potential impact of changes in equity markets and interest rates. Our method of calculating the impact on shareholders' economic value is set out in the relevant sections above where the impact is disclosed.

Caution Regarding Forward-Looking Statements

This document contains forward-looking statements within the meaning of the "safe harbour" provisions of Canadian provincial securities laws and the U.S. Private Securities Litigation Reform Act of 1995. The forward-looking statements in this document relate to, among other things, our objectives, goals, strategies, intentions, plans, beliefs, expectations and estimates, and can generally be identified by the use of words such as "may", "will", "could", "should", "would", "likely", "suspect", "outlook", "expect", "intend", "estimate", "anticipate", "believe", "plan", "forecast", "objective", "seek", "aim", "continue", "embark" and "endeavour" (or the negative thereof) and words and expressions of similar import, and include statements concerning possible or assumed future results. Although we believe that the expectations reflected in such forward-looking statements are reasonable, such statements involve risks and uncertainties, and undue reliance should not be placed on such statements and they should not be interpreted as confirming market or analysts' expectations in any way. Certain material factors or assumptions are applied in making forward-looking statements, and actual results may differ materially from those expressed or implied in such statements. Important factors that could cause actual results to differ materially from expectations include but are not limited to: general business and economic conditions (including but not limited to performance and volatility of equity markets, interest rate fluctuations and movements in credit spreads, currency rates, investment losses and defaults, market liquidity and creditworthiness of guarantors, reinsurers and counterparties); changes in laws and regulations; changes in accounting standards; our ability to execute strategic plans and changes to strategic plans; downgrades in our financial strength or credit ratings; our ability to maintain our reputation; impairments of goodwill or intangible assets or the establishment of valuation allowances against future tax assets; the accuracy of estimates relating to long-term morbidity; the accuracy of other estimates used in applying accounting policies and actuarial methods; level of competition and consolidation; our ability to market and distribute products through current and future distribution channels; unforeseen liabilities or asset impairments arising from acquisitions and dispositions of businesses; our ability to implement effective hedging strategies and unforeseen consequences arising from such strategies; our ability to source appropriate non-fixed income assets to back our long dated liabilities; the realization of losses arising from the sale of investments classified as available for sale; our liquidity, including the availability of financing to satisfy existing financial liabilities on their expected maturity dates when required; obligations to pledge additional collateral; the availability of letters of credit to provide capital management flexibility; accuracy of information received from counterparties and the ability of counterparties to meet their obligations; the availability, affordability and adequacy of reinsurance; legal and regulatory proceedings, including tax audits, tax litigation or similar proceedings; our ability to adapt products and services to the changing market; our ability to attract and retain key executives, employees and agents; the appropriate use and interpretation of complex models or deficiencies in models used; political, legal, operational and other risks associated with our non-North American operations; acquisitions and our ability to complete acquisitions including the availability of equity and debt financing for this purpose; the disruption of or changes to key elements of the Company's or public infrastructure systems; environmental concerns; and our ability to protect our intellectual property and exposure to claims of infringement. Additional information about material factors that could cause actual results to differ materially from expectations and about material factors or assumptions applied in making forward-looking statements may be found in the body of this document as well as under "Risk Factors" in our most recent Annual Information Form, under "Risk Management" and "Critical Accounting and Actuarial Policies" in the Management's Discussion and Analysis in our most recent annual and interim reports, in the "Risk Management" note to consolidated financial statements in our most recent annual and interim reports and elsewhere in our filings with Canadian and U.S. securities regulators. We do not undertake to update any forward-looking statements except as required by law.

About Manulife Financial

Manulife Financial is a leading Canadian-based financial services group operating in 22 countries and territories worldwide. For more than 120 years, clients worldwide have looked to Manulife for strong, reliable, trustworthy and forward-thinking solutions for their most significant financial decisions. Our international network of employees, agents and distribution partners offers financial protection and wealth management products and services to millions of clients around the world. We provide asset management services to institutional customers worldwide as well as reinsurance solutions, specializing in life and property and casualty retrocession. Funds under management by Manulife Financial and its subsidiaries were $454 billion (US$428 billion) as at June 30, 2010. The Company operates as Manulife Financial in Canada and Asia and primarily as John Hancock in the United States. Manulife Financial Corporation trades as 'MFC' on the TSX, NYSE and PSE, and under '945' on the SEHK. Manulife Financial can be found on the Internet at www.manulife.com.

Attachments: Financial Highlights, Consolidated Statements of Operations, Consolidated Balance Sheets, Divisional Information.

    
    Financial Highlights
    (Canadian $ in millions unless otherwise stated and per share
     information, unaudited)


                                        As at and for the three months ended
                                                            June 30
                                                  2010       2009   % Change
    -------------------------------------------------------------------------
    Net income (loss)                        $  (2,375) $   1,784          -
      Net income attributed to
       participating policyholders                   3         10        (70)
    -------------------------------------------------------------------------
    Net income (loss) attributed to
     shareholders                            $  (2,378) $   1,774          -
      Preferred share dividends                    (20)       (16)        25
    -------------------------------------------------------------------------
    Net income (loss) available to
     common shareholders                     $  (2,398) $   1,758          -
    -------------------------------------------------------------------------
    -------------------------------------------------------------------------

    Premiums and deposits:
      Life and health insurance premiums     $   3,356  $   3,573         (6)
      Annuity and pension premiums excluding
       variable annuities                        1,015      1,666        (39)
      Segregated fund deposits excluding
       variable annuities                        4,455      4,431          1
      Mutual fund deposits                       3,056      2,141         43
      Institutional advisory account
       deposits                                  1,060      2,190        (52)
      ASO premium equivalents                      673        662          2
      Group Benefits ceded                         916        932         (2)
      Other fund deposits                          131        160        (18)
    -------------------------------------------------------------------------
    Premiums and deposits excluding
     variable annuities                      $  14,662  $  15,755         (7)
      Variable annuities premium and
       deposits                                  1,612      3,441        (53)
    -------------------------------------------------------------------------
    Total premiums and deposits              $  16,274  $  19,196        (15)
    -------------------------------------------------------------------------
    -------------------------------------------------------------------------

    Funds under management:
      General fund                           $ 199,272  $ 188,332          6
      Segregated funds excluding
       institutional advisory accounts         186,945    174,628          7
      Mutual funds                              36,342     26,435         37
      Institutional advisory accounts           23,923     24,914         (4)
      Other funds                                7,446      6,621         12
    -------------------------------------------------------------------------
    Total funds under management             $ 453,928  $ 420,930          8
    -------------------------------------------------------------------------
    -------------------------------------------------------------------------

    Capital
      Liabilities for preferred shares and
       qualifying capital instruments        $   4,043  $   3,092         31
      Non-controlling interest in
       subsidiaries                                259        209         24
      Equity
        Participating policyholders' equity         91         69         32
        Shareholders' equity
          Preferred shares                       1,422      1,419          0
          Common shares                         19,088     16,250         17
          Contributed surplus                      195        169         15
          Retained earnings                     11,131     12,639        (12)
          Accumulated other comprehensive
           loss on AFS securities and
           translation of self-sustaining
           foreign operations                   (3,951)    (2,787)        42
    -------------------------------------------------------------------------
    Total capital                            $  32,278  $  31,060          4
    -------------------------------------------------------------------------
    -------------------------------------------------------------------------

    Selected key performance measures:
      Basic earnings (loss) per common share $   (1.36) $    1.09
      Diluted earnings (loss) per common
       share                                 $   (1.36) $    1.09
      Return on common shareholders' equity
       (annualized)(1)                         (36.4)%      26.9%
      Book value per common share            $   14.89  $   16.22
      Common shares outstanding
       (in millions)
        End of period                            1,766      1,614
        Weighted average - basic                 1,762      1,611
        Weighted average - diluted               1,762      1,616

    (1) Return on common shareholders' equity is net income (loss) available
        to common shareholders divided by average common shareholders' equity
        excluding accumulated other comprehensive income (loss) on AFS
        securities and cash flow hedges.



    Summary Consolidated Financial Statements

    Consolidated Statements of Operations
    (Canadian $ in millions except per share information, unaudited)

                                                  For the three months ended
                                                                 June 30
                                                             2010       2009
    -------------------------------------------------------------------------
    Revenue
    Premium income                                      $   4,470  $   5,720
    Investment income
      Investment income                                     2,094      2,061
      Realized/ unrealized gains on assets supporting
       policy liabilities and consumer notes                3,817      2,145
    Other revenue                                           1,529      1,459
    -------------------------------------------------------------------------
    Total revenue                                       $  11,910  $  11,385
    -------------------------------------------------------------------------
    Policy benefits and expenses
    To policyholders and beneficiaries
      Death, disability and other claims                $   1,064  $   1,139
      Maturity and surrender benefits(1)                    1,314      1,921
      Annuity payments                                        680        798
      Policyholder dividends and experience rating
       refunds                                                292        330
      Net transfers (from) to segregated funds                (78)       705
      Change in actuarial liabilities(1)                    9,599      2,016
    General expenses                                          898        921
    Investment expenses                                       233        237
    Commissions                                               912      1,016
    Interest expense                                          262        543
    Premium taxes                                              75         62
    Non-controlling interest in subsidiaries                    5          2
    -------------------------------------------------------------------------
    Total policy benefits and expenses                  $  15,256  $   9,690
    -------------------------------------------------------------------------
    Income (loss) before income taxes                   $  (3,346) $   1,695
    Income tax recovery                                       971         89
    -------------------------------------------------------------------------
    Net income (loss)                                   $  (2,375) $   1,784
      Net income attributed to participating
       policyholders                                            3         10
    -------------------------------------------------------------------------
    Net income (loss) attributed to shareholders        $  (2,378) $   1,774
      Preferred share dividends                               (20)       (16)
    -------------------------------------------------------------------------
    Net income (loss) available to common shareholders  $  (2,398) $   1,758
    -------------------------------------------------------------------------
    -------------------------------------------------------------------------

    Basic earnings (loss) per common share              $   (1.36) $    1.09
    Diluted earnings (loss) per common share            $   (1.36) $    1.09

    (1) The change in actuarial liabilities includes the impact of scheduled
        maturities in John Hancock Fixed Products institutional annuity
        contracts of $241 million in Q2 2010 and $698 million in Q2 2009.


    Consolidated Balance Sheets
    (Canadian $ in millions, unaudited)
                                                              As at June 30
    Assets                                                   2010       2009
    -------------------------------------------------------------------------
    Invested assets
    Cash and short-term securities                      $  17,508  $  17,110
    Securities
      Bonds                                                96,674     83,725
      Stocks                                                9,585      9,688
    Loans
      Mortgages                                            31,781     31,379
      Private placements                                   22,523     24,701
      Policy loans                                          6,857      7,090
      Bank loans                                            2,438      2,458
    Real estate                                             6,028      6,228
    Other investments                                       5,878      5,953
    -------------------------------------------------------------------------
    Total invested assets                               $ 199,272  $ 188,332
    -------------------------------------------------------------------------
    Other assets
    Accrued investment income                           $   1,621  $   1,667
    Outstanding premiums                                      717        771
    Goodwill                                                7,206      7,608
    Intangible assets                                       2,015      2,015
    Derivatives                                             4,899      3,713
    Miscellaneous                                           4,489      4,132
    -------------------------------------------------------------------------
    Total other assets                                  $  20,947  $  19,906
    -------------------------------------------------------------------------
    Total assets                                        $ 220,219  $ 208,238
    -------------------------------------------------------------------------
    -------------------------------------------------------------------------
    Segregated funds net assets                         $ 190,243  $ 178,161
    -------------------------------------------------------------------------
    -------------------------------------------------------------------------

    Liabilities and equity
    -------------------------------------------------------------------------
    Policy liabilities                                  $ 155,519  $ 143,946
    Deferred realized net gains                               106        113
    Bank deposits                                          15,669     14,483
    Consumer notes                                          1,211      1,486
    Long-term debt                                          3,307      4,296
    Future income tax liability                             1,092      1,811
    Derivatives                                             3,534      3,319
    Other liabilities                                       7,122      7,280
    -------------------------------------------------------------------------
                                                        $ 187,560  $ 176,734

    Liabilities for preferred shares and capital
     instruments                                            4,596      3,634
    Non-controlling interest in subsidiaries                  259        209

    Equity
      Participating policyholders' equity                      91         69
      Shareholders' equity
        Preferred shares                                    1,422      1,419
        Common shares                                      19,088     16,250
        Contributed surplus                                   195        169
        Retained earnings                                  11,131     12,639
        Accumulated other comprehensive loss               (4,123)    (2,885)
    -------------------------------------------------------------------------
    Total equity                                        $  27,804  $  27,661
    -------------------------------------------------------------------------
    Total liabilities and equity                        $ 220,219  $ 208,238
    -------------------------------------------------------------------------
    -------------------------------------------------------------------------
    Segregated funds net liabilities                    $ 190,243  $ 178,161
    -------------------------------------------------------------------------
    -------------------------------------------------------------------------



    Notes to Summary Consolidated Financial Statements
    (Canadian $ in millions, unaudited)

    Note 1: Divisional Information

                                     For the quarter ended June 30, 2010
                                  -------------------------------------------
                                                U.S.                  Asia
                                      U.S.     Wealth                  and
    Premiums and deposits         Insurance  Management  Canadian     Japan
    -------------------------------------------------------------------------
    General fund premiums
     excluding variable annuities $   1,478  $     581  $     963  $   1,108
    Segregated fund deposits
     excluding variable annuities       296      3,096        621        442
    Mutual fund deposits                  -      2,285        297        474
    Institutional advisory
     account deposits                     -          -          -          -
    ASO premium equivalents               -          -        673          -
    Group Benefits ceded                  -          -        916          -
    Other fund deposits                   -        131          -          -
    Variable annuities premiums
     and deposits                         -        764        521        327
    -------------------------------------------------------------------------
    Total                         $   1,774  $   6,857  $   3,991  $   2,351
    -------------------------------------------------------------------------
    -------------------------------------------------------------------------

    Net income (loss)             $    (720) $    (504) $    (342) $    (709)
    -------------------------------------------------------------------------
    -------------------------------------------------------------------------

    Funds under management                   As at June 30, 2010
    -------------------------------------------------------------------------
    General fund                  $  64,025  $  36,355  $  61,708  $  26,446
    Segregated funds excluding
     institutional advisory
     accounts                        11,309    111,706     35,994     28,065
    Mutual funds                          -     26,622      6,414      3,306
    Institutional advisory
     accounts                             -          -          -          -
    Other funds                           -      3,503          -      3,943
    -------------------------------------------------------------------------
    Total                         $  75,334  $ 178,186  $ 104,116  $  61,760
    -------------------------------------------------------------------------
    -------------------------------------------------------------------------


                                      For the quarter ended
                                          June 30, 2010
                                  --------------------------------
                                              Corporate
                                                 and
    Premiums and deposits        Reinsurance    Other      Total
    --------------------------------------------------------------
    General fund premiums
     excluding variable annuities $     241  $       -  $   4,371
    Segregated fund deposits
     excluding variable annuities         -          -      4,455
    Mutual fund deposits                  -          -      3,056
    Institutional advisory
     account deposits                     -      1,060      1,060
    ASO premium equivalents               -          -        673
    Group Benefits ceded                  -          -        916
    Other fund deposits                   -          -        131
    Variable annuities premiums
     and deposits                         -          -      1,612
    --------------------------------------------------------------
    Total                         $     241 $   1,060  $  16,274
    --------------------------------------------------------------
    --------------------------------------------------------------

    Net income (loss)             $       4  $    (104) $  (2,375)
    --------------------------------------------------------------
    --------------------------------------------------------------

    Funds under management               As at June 30, 2010
    --------------------------------------------------------------
    General fund                  $   2,527  $   8,211  $ 199,272
    Segregated funds excluding
     institutional advisory
     accounts                             -       (129)   186,945
    Mutual funds                          -          -     36,342
    Institutional advisory
     accounts                             -     23,923     23,923
    Other funds                           -          -      7,446
    --------------------------------------------------------------
    Total                         $   2,527  $  32,005  $ 453,928
    --------------------------------------------------------------
    --------------------------------------------------------------



                                     For the quarter ended June 30, 2009
                                  -------------------------------------------
                                                U.S.                  Asia
                                      U.S.     Wealth                  and
    Premiums and deposits         Insurance  Management  Canadian     Japan
    -------------------------------------------------------------------------
    General fund premiums
     excluding variable
     annuities                    $   1,674  $   1,179  $   1,078  $   1,016
    Segregated fund deposits
     excluding variable
     annuities                          288      2,934        731        475
    Mutual fund deposits                  -      1,655        108        378
    Institutional advisory
     account deposits                     -          -          -          -
    ASO premium equivalents               -          -        662          -
    Group Benefits ceded                  -          -        932          -
    Other fund deposits                   -        160          -          -
    Variable annuities premiums
     and deposits                         -      2,028        805        608
    -------------------------------------------------------------------------
    Total                         $   1,962  $   7,956  $   4,316  $   2,477
    -------------------------------------------------------------------------
    -------------------------------------------------------------------------


    Net income (loss)             $    (631) $   1,551  $     336  $     895
    -------------------------------------------------------------------------
    -------------------------------------------------------------------------

    Funds under management                        As at June 30, 2009
    -------------------------------------------------------------------------
    General fund                  $  57,408  $  38,488  $  56,834  $  25,336
    Segregated funds excluding
     institutional advisory
     accounts                        10,244    106,547     31,860     26,199
    Mutual funds                          -     22,236      2,540      1,659
    Institutional advisory accounts       -          -          -          -
    Other funds                           -      3,285          -      3,336
    -------------------------------------------------------------------------
    Total                         $  67,652  $ 170,556  $  91,234  $  56,530
    -------------------------------------------------------------------------
    -------------------------------------------------------------------------


                                       For the quarter ended
                                           June 30, 2009
                                 ---------------------------------
                                               Corporate
                                                 and
    Premiums and deposits        Reinsurance    Other      Total
    --------------------------------------------------------------
    --------------------------------------------------------------
    General fund premiums
     excluding variable
     annuities                    $     292  $       -  $   5,239
    Segregated fund deposits
     excluding variable
     annuities                            -          3      4,431
    Mutual fund deposits                  -          -      2,141
    Institutional advisory
     account deposits                     -      2,190      2,190
    ASO premium equivalents               -          -        662
    Group Benefits ceded                  -          -        932
    Other fund deposits                   -          -        160
    Variable annuities premiums
     and deposits                         -          -      3,441
    --------------------------------------------------------------
    Total                         $     292  $   2,193  $  19,196
    --------------------------------------------------------------
    --------------------------------------------------------------


    Net income (loss)             $      45  $    (412) $   1,784
    --------------------------------------------------------------
    --------------------------------------------------------------

    Funds under management               As at June 30, 2009
    --------------------------------------------------------------
    General fund                  $   2,704  $   7,562  $ 188,332
    Segregated funds excluding
     institutional advisory
     accounts                             -       (222)   174,628
    Mutual funds                          -          -     26,435
    Institutional advisory accounts       -     24,914     24,914
    Other funds                           -          -      6,621
    --------------------------------------------------------------
    Total                         $   2,704  $  32,254  $ 420,930
    --------------------------------------------------------------
    --------------------------------------------------------------

    Note 2: Comparatives
    Certain comparative amounts have been reclassified to conform with the
    current period's presentation.
    

SOURCE Manulife Financial Corporation

For further information: For further information: Media inquiries: David Paterson, (416) 852-8899, david_paterson@manulife.com; Laurie Lupton, (416) 852-7792, laurie_lupton@manulife.com; Investor Relations: Shad Ansari, (416) 852-8927, shad_ansari@manulife.com


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