Korn/Ferry 'Confidence in Leadership Index' Reveals Cautious Optimism Heading
Into New Year


    



    
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<p><location>LOS ANGELES</location>, <chron>Dec. 17</chron> /CNW/ -- The Korn/Ferry Institute's Q4 "Confidence in Leadership Index" shows rising confidence in corporate leadership globally, an encouraging sign heading into 2010. Several major drivers of confidence reached their 2009 peak in an economy showing signs of recovery.</p>
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<p>The Confidence in Leadership Index asks global executives critical questions that produce metrics for: 1) credibility of leadership, 2) trust of leadership, 3) leadership characteristics ("factors") and 4) direction of leadership. The survey was fielded by Braun Research, Inc. between November 19-27, 2009.</p>
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    Highlights of the survey include:

    Credibility of Leadership: 71; +2 points
    --  Leadership credibility increased across all levels of leadership
    --  Increased in Asia Pacific, Central/South America and Europe; North
        America declined


    Trust of Leadership: 72; No Change
    --  North America remains most trusting with an index score of 80
    --  Europe remains most skeptical with an index score of 63
    --  Central/South America climbed 6 points to 75


    Most Important Leadership Factors: 1) Strategic Skills and 2) Operating
Skills
    --  Personal and interpersonal skills carry more weight in North America
        and Europe
    --  Courage and Managing Financial Performance received slightly more
        emphasis in Central/South America


    Direction of Leadership: 22.6; + 3.5 points
    --  North America is least optimistic (-4.2), though improved after a low
        in August (-9.9)
    --  Central/South America most optimistic (+48.5)


    
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<p>"The Q4 Confidence in Leadership Index reflects cautious optimism inspired by a steadying labor market and improving economic picture globally," said <person>Ana Dutra</person>, CEO of Korn/Ferry Leadership and Talent Consulting. "It's especially encouraging to see confidence in CEOs and corporate boards has made positive strides in consecutive quarters, because strong leadership at the top of the house influences the entire organization."</p>
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<p>For complete survey results and a webcast of the report highlights, please visit <a href="http://www.kornferryinstitute.com">www.kornferryinstitute.com</a>.</p>
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    Credibility of Leadership:

    
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<p>Index scores edged up by two points for "credibility of leadership," reaching a high of 71 on a 100-point scale. Executives felt that both their direct reports' and their company's board of directors showed the strongest improvement, each rising by three points, to index scores of 72 and 70 respectively. CEOs showed a one-point improvement to 70, continuing an upward trend that has resulted in a three-point improvement since the survey was first conducted in <chron>May 2009</chron>. Executives remain the most bullish about their own leadership ability, with an overall index score of 75 points.</p>
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    Category                           Q3 Index Q4 Index Change
    --------                           -------- -------- ------
    Own Leadership Ability                   74       75     +1
    ----------------------                  ---      ---    ---
    Direct Reports' Leadership Ability       69       72     +3
    ----------------------------------      ---      ---    ---
    Boss's Leadership Ability                66       69     +3
    -------------------------               ---      ---    ---
    Company Management's Leadership
     Ability                                 68       69     +1
    -------------------------------         ---      ---    ---
    CEO's Leadership Ability                 69       70     +1
    ------------------------                ---      ---    ---
    Board of Director's Leadership
     Ability                                 67       70     +3
    ------------------------------          ---      ---    ---
    Credibility of Leadership Index          69       71     +2
    -------------------------------         ---      ---    ---






    
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<p>Three of four regions showed improved credibility of leadership scores over Q3. Asia Pacific, Central/South America and <location>Europe</location> all gained ground on <location>North America</location>, which continues to have the highest overall index score of 75 despite remaining flat quarter over quarter.</p>
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    Region                           Q3 Index Q4 Index Change
    ------                           -------- -------- ------
    North America                          75       75      0
    -------------                         ---      ---    ---
    Asia Pacific                           71       74     +3
    ------------                          ---      ---    ---
    Central/South America                  67       72     +5
    ---------------------                 ---      ---    ---
    Europe                                 63       65     +2
    ------                                ---      ---    ---
    Global Credibility of Leadership
     Index                                 69       71     +2
    --------------------------------      ---      ---    ---






    Trust in Leadership:

    
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<p>The survey also asked executives about trust in leadership - a corollary of confidence. The overall index score remained unchanged from Q3, holding steady at 72 points. Of the trust factors measured in the survey, one relative weakness is leaders' willingness to admit mistakes and accept responsibility, which scored 68 on the index or four points below the mean.</p>
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    Trust Factors                         Q3 Index Q4 Index Change
    -------------                         -------- -------- ------
    Our business consistently adheres to
     the highest standards of business
     conduct                                    73       74     +1
    ------------------------------------       ---      ---    ---
    The company operates with the highest
     set of ethical standards                   74       73     -1
    -------------------------------------      ---      ---    ---
    All employees understand and follow
     our code of conduct                        71       73     +2
    -----------------------------------        ---      ---    ---
    Our leaders are models of ethical
     business conduct                           72       71     -1
    ---------------------------------          ---      ---    ---
    Leaders are quick to admit mistakes
     and accept responsibility                  68       68      0
    -----------------------------------        ---      ---    ---
    Trust in Leadership Index Score
     (Global)                                   72       72      0
    -------------------------------            ---      ---    ---






    
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<p>Regionally, North American executives felt their leaders were much more trustworthy than the rest of the world, scoring 80 on the index, eight points above the global mean but down two points from the Q3 study. Central/South America gained six points on the Trust scale to rise above the global mean with a score of 75. <location>Europe</location> remains more skeptical of its leadership, declining two points to a score of 63, nine points below the global mean.</p>
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    Region                Q3 Index Q4 Index Change
    ------                -------- -------- ------
    North America               82       80     -2
    -------------              ---      ---    ---
    Central/South America       69       75     +6
    ---------------------      ---      ---    ---
    Asia Pacific                72       73     +1
    ------------               ---      ---    ---
    Europe                      65       63     -2
    ------                     ---      ---    ---






    Leadership Factors:

    
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<p>In an exercise designed to rank the most important characteristics of leadership, executives allocated 100 total points across seven categories, resulting in the following ranked list of leadership factors.</p>
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    Leadership Factors                Q3 Index Q4 Index Change
    ------------------                -------- -------- ------
    Strategic Skill                         19       19      0
    ---------------                        ---      ---    ---
    Operating Skill                         16       16      0
    ---------------                        ---      ---    ---
    Personal and Interpersonal Skills       14       15     +1
    ---------------------------------      ---      ---    ---
    Courage                                 13       13      0
    -------                                ---      ---    ---
    Energy and Drive                        14       13     -1
    ----------------                       ---      ---    ---
    Managing Financial Performance          12       12      0
    ------------------------------         ---      ---    ---
    Organizational Positioning Skills       12       11     -1
    ---------------------------------      ---      ---    ---
    
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    *Results may not equal 100 due to rounding






    
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<p>Geographic variations point to different management styles globally. In <location>North America</location>, "Strategic Skills" and "Personal and Interpersonal Skills" each ranked higher than the global mean, while "Operating Skill" ranked two points lower. In Central/South America, "Strategic Skills" ranked two points below the global average, while "Managing Financial Performance" ranked three points above. In Asia Pacific, "Personal and Interpersonal Skills" ranked two points below the global mean.</p>
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                                         Central/
                          Global   North    South    Asia
    Leadership Factor       Mean America  America Pacific Europe
    -----------------     ------ ------- -------- ------- ------
    Strategic Skills          19      21       17      19     19
    ----------------         ---     ---      ---     ---    ---
    Operating Skills          16      14       14      17     17
    ----------------         ---     ---      ---     ---    ---
    Personal and
     Interpersonal Skills     15      16       14      13     15
    ---------------------    ---     ---      ---     ---    ---
    Courage                   13      12       15      14     13
    -------                  ---     ---      ---     ---    ---
    Energy and Drive          13      13       13      12     14
    ----------------         ---     ---      ---     ---    ---
    Managing Financial
     Performance              12      12       15      12     12
    ------------------       ---     ---      ---     ---    ---
    Organizational
     Positioning Skills       11      11       12      12     11
    -------------------      ---     ---      ---     ---    ---
    
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    *Results may not equal 100 due to rounding





    Direction of Leadership:

    
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<p>Finally, respondents were asked if leadership was headed in "the right direction" or "going the wrong way." The resulting global ranking showed an encouraging response of +22.6 on a scale that ranged from -100 to +100. The index score was up 3.5 points over Q3 results.</p>
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<p><location>North America</location> remains the only region with an overall negative response, though the average score improved from a -9.9 in Q3 to -4.2 in November, an improvement of 5.7 points. Central/South American respondents remain most favorable about the direction of leadership responding with a +48.5 score, up 0.9 points from Q3. Asia Pacific followed in second with a +37.4 score, down 0.9 points from last quarter. Asia Pacific was the only region to report slightly lower favorability in the direction of leadership. European respondents average +21.5, showing the largest quarter-over-quarter gain of 6.3 points.</p>
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    Region                Q3 Index Q4 Index Change
    ------                -------- -------- ------
    Central/South America     47.6     48.5   +0.9
    ---------------------     ----     ----   ----
    Asia Pacific              38.3     37.4   -0.9
    ------------              ----     ----   ----
    Europe                    15.2     21.5   +6.3
    ------                    ----     ----   ----
    North America             -9.9     -4.2   +5.7
    -------------             ----     ----   ----
    Global                    19.1     22.6   +3.5
    ------                    ----     ----   ----






    About the Confidence in Leadership Index:

    
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<p>The Confidence in Leadership Index is conducted quarterly via an online survey completed by 500 adults employed in management-level or higher positions. The survey was conducted in the following countries:</p>
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    --  Australia
    --  Brazil
    --  Canada
    --  China
    --  France
    --  Germany
    --  India
    --  Italy
    --  Japan
    --  Russia
    --  Spain
    --  United Kingdom
    --  United States


    
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<p>The margin of error within each wave is +/- 4.4%. Braun Research was commissioned to facilitate the study and analyze results.</p>
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    About The Korn/Ferry Institute
    
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<p>The Korn/Ferry Institute was founded to serve as a premier global voice on a range of talent management and leadership issues. The Institute commissions, originates and publishes groundbreaking research utilizing Korn/Ferry's unparalleled expertise in executive recruitment and talent development combined with its preeminent behavioral research library. The Institute is dedicated to improving the state of global human capital for businesses of all sizes around the world.</p>
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    About Korn/Ferry International
    
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<p>Korn/Ferry International (NYSE:   KFY), with a presence throughout the Americas, Asia Pacific, <location>Europe</location>, the <location>Middle East</location> and <location>Africa</location>, is a premier global provider of talent management solutions celebrating 40 years in business. Based in <location>Los Angeles</location>, the firm delivers an array of solutions that help clients to attract, develop, retain and sustain their talent. Visit <a href="http://www.kornferry.com">www.kornferry.com</a> for more information on the Korn/Ferry International family of companies, and <a href="http://www.kornferryinstitute.com">www.kornferryinstitute.com</a> for thought leadership, intellectual property and research.</p>
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For further information: For further information: Dan Gugler of Korn/Ferry International, +1-310-226-2645, dan.gugler@kornferry.com; or Kevin Oates, +1-310-584-8331, (cell), +1-310-869-7519, kevin.oates@ketchum.com, for Korn/Ferry International Web Site: http://www.kornferry.com

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