IGT marks its entry into China with the opening of Guangzhou hub to
cater to the growing APAC market
GURGAON, India, Feb. 19, 2013 /CNW/ - InterGlobe Technologies (IGT), the
leading provider of integrated IT-BPO solutions to the travel and
hospitality industry, launched its Guangzhou delivery center today.
Designed to expand its operations and accelerate its globalization
process, this facility houses 150 seats with the capacity to grow
significantly by FY13-14 in-line with client demands. It is positioned
to offer BPO and IT outsourcing services to travel corporations
worldwide who are focusing on growing markets in the Asia Pacific
region. Opening of this center comes after IGT's foray into Dubai and
Manila in the last few years and indicates IGT's determination to
accelerate its expansion to growing markets.
(Logo: http://photos.prnewswire.com/prnh/20130219/594775 )
The company's decision to set up operations at Guangzhou is based on the
fact that it has one of the largest concentrations of outsourcing
enterprises in China, excellent infrastructure, talent pool with
multi-lingual capabilities, supportive government policies and the ease
of doing business. In addition, China is taking giant leaps towards
becoming champion of software & service outsourcing in the world.
The Guangzhou delivery center will provide business process services
such as customer service, airline reservations, flight disruption
support, back office services, multi-language support and consulting in
the Airline, Travel Management (TMC) and Hospitality industry. IGT
already has a client base comprising of large TMCs and Airlines in the
Vipul Doshi, Chief Executive Officer‚ InterGlobe Technologies, said, "China's current outsourcing market is growing significantly as China
has the talent pool and cost structure and is the most sought after
market today. Our decision to set up base at Guangzhou adds significant
value to the China business and professional landscape and gives us
access to internationally benchmarked business processes."
He further added, "Companies in Asia Pacific region are seeking to optimize business
performance and generate growth through improvement and management of
business processes and technology. The China centers will increase our
capabilities to deliver services in Cantonese and Mandarin and will
enable IGT to scale its business process transformation and technology
management capabilities according to market needs."
IGT is also looking to cater to American and European travel
corporations setting shop in the fast growing Asia Pacific geography
while continuing to add value to businesses in this region and stay
ahead in this competitive and dynamic travel landscape.
SOURCE: InterGlobe Technologies (IGT)
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