Insurers looking for ways to optimize file progression and improve claimant experience.

Through its launch of Health Assess™, Cira Medical Services becomes the first national medical assessment organization to offer a comprehensive and integrated clinical solution designed to assist clients and claimants in the evaluation of medical issues.

TORONTO, March 6, 2014 /CNW/ - Cira Medical Services (Cira) is excited to announce the launch of a new service offering, called Health Assess™, for its clients and claimants in the property & casualty industry. Coinciding with the release of the 2014 Final Report of the Ontario Automobile Insurance Dispute Resolution System Review, the timely launch of Health Assess™ demonstrates Cira's continued commitment to driving innovation within the industry to optimize file progression and deliver enhancements to the claimant experience.

Health Assess™ is a unique service that delivers a consultative clinical review at the initial stages of a file, enabling adjusters and case managers to gain faster access to more accurately identify the relevant medical issues impacting a claimant, thus creating an evidence-based approach to file progression and rehabilitation decisions. Empowering adjusters and case managers with the timely clinical information early in the process improves the claimant's experience because it enables these individuals to get the right level and type of support to return to function. In addition, the service offers the option of consultation on appropriate treatment recommendations through Clinical Directors at the onset of the file.  These Clinical Directors are trained to understand clinical issues within the context of patient care to ensure that they are providing the right support at the right time for the right issue.

"The launch of Health Assess™ is aligned with Cira's existing clinical rigour, policies, and procedures which have been recently validated and benchmarked internationally by the Commission on Accreditation of Rehabilitation Facilities (CARF)," said Karen Seward, President, Cira Medical Services. "Initial feedback from clients has validated that Health Assess™ offers opportunity to gain clinical insights that assist with helping the claimant understand and manage their health issues."

In the assessment phase of the service there is a dependency on quality. "Each assessor that is part of the Cira network has undergone a thorough credentialing and quality control process to ensure that all reports are fair, objective and evidence-based while maintaining a focus on the unique issues that surround each claimants case," said Dr. Avi Orner, Medical Director, Cira Medical Services.

Overall, the delivery of new products like Health Assess™ offers clients the opportunity to optimize recovery and quality of life of the insured which is consistent with Cira's commitment to helping Canadians live healthier lives.

About Cira Medical Services (Cira)
Cira Medical Services is a leading national provider of medical assessments and health services for the employer, insurance, and medical legal communities across Canada. With a quality controlled multidisciplinary network of medical professionals and highly qualified, on-staff industry experts, Cira pursues a results-oriented business model designed to meet the needs of each client. Cira is committed to helping Canadians live healthier lives and does so through unique service offerings such as Health Reach™ and Health Assess™. In December 2013, the Commission on Accreditation of Rehabilitation Facilities (CARF) International awarded Cira its highest level of recognition with a Three-Year Accreditation for the Independent Evaluation Services program.

Image with caption: "Cira Medical Services (CNW Group/Cira Medical Services)". Image available at:

SOURCE: Cira Medical Services

For further information:

Karen Seward
Cira Medical Services
80 Dundas Street West, Ste. 1050
Toronto, Ontario M5G 1Z8
T: 1-800-483-3926

Bikram Daulay
Vice President of Marketing & Communications
SCM Insurance Services
101, 5083 Windermere Blvd. SW
Edmonton, Alberta
T6W 0J5 T: 780‐930‐5321

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Cira Medical Services

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