IKEA Canada urges customers who have LATTJO Bat Cape to immediately stop using it and bring back to any IKEA store for a full refund.
BURLINGTON, ON, April 6, 2016 /CNW/ - IKEA Canada has initiated a recall of the LATTJO Bat Cape. While no injuries that required medical treatment have been reported to IKEA worldwide, this is a precautionary recall due to three reports of children receiving minor scratches and marks from the cape as the cape got stuck and didn't detach easily enough from the neck of the children.
At IKEA, the safety and security of everyone who comes into contact with our products is of the utmost importance. While the LATTJO Bat Capes are tested and approved to applicable toy safety standards, after subsequent investigations we identified risks that the standards do not address.
LATTJO Bat Cape has been sold on all IKEA markets except Russia and Indonesia since November 2015.
Customers should return their LATTJO Bat Capes at the Returns & Exchange department at their local IKEA store or call IKEA Customer Service toll-free, 1-800-661-9807 for a full refund. Proof of purchase (receipt) is not required by IKEA for this recall.
ABOUT IKEA CANADA
IKEA is a leading home furnishing retailer with 375 stores in more than 50 countries worldwide, which are visited by 884 million people every year. IKEA Canada has 12 stores, with recently announced plans to open a 13th store in Halifax, Nova Scotia in late 2017, an eCommerce virtual store, Pick-Up and Order Points in Quebec City, Quebec and London, Whitby, St.Catharines and Windsor, Ontario with an additional Pick-Up and Order Point opening in Kitchener in spring 2016. Last year, IKEA Canada welcomed 25 million visitors to its stores and 75 million visitors to the IKEA.ca website. Founded in 1943, IKEA's business philosophy is to offer a wide range of products of good design and function at prices so low, the majority of people can afford them. For more information on IKEA, please visit: www.IKEA.ca.
SOURCE IKEA Canada
For further information: IKEA CANADA, Stephanie Kerr, Corporate Press Officer, stephanie.kerr@IKEA.com