Hydro One expects 15,400 customers will remain without power overnight

-Power restored to over 87,400 from peak of 112,000-

TORONTO, Nov. 7, 2015 /CNW/ - Hydro One confirms it has now restored power to more than 87,400 customers following yesterday's windstorm, which caused extensive damage to its distribution system across southwestern and central Ontario.

Approximately, 15,400 customers in the hardest hit areas will remain without power overnight.

"We are now entering the most difficult stage of our restoration efforts," said Jon Rebick, Vice President, Lines and Forestry, Hydro One. "We have over 1,000 staff working to restore power but advise that some customers will be without power again overnight. We thank customers for their patience."

Through mutual assistance agreements, Hydro One is receiving assistance from the following local distribution companies: Ottawa River Power, PowerStream, Canadian Niagara Power, Veridian Connections, Hydro One Brampton, Greater Sudbury Power, Niagara Peninsula Energy Inc., Toronto Hydro and Burlington Hydro.

At present, there are 242 incidents affecting over 24,500 customers. Areas with over 500 customers are listed below:

Area Affected

Number of Hydro One Customers Affected



Fenelon Falls








Parry Sound




Tracking power outages

For outage updates, download Hydro One's free mobile app on smartphone and tablet devices or check the online outage map at HydroOne.com. Customers can check the status of power outages anywhere in Hydro One's service area and receive helpful tips and news.

If you spot a fallen line, keep at least 10 metres back, even if it does not appear to be live. Report it to the police and call Hydro One at 1-800-434-1235.  Safety is at the core of everything Hydro One employees do. Not only are our crews trained in First Aid, every Hydro One vehicle is equipped with a First Aid kit.

Household preparedness

Hydro One wants to remind you and your family of the importance of being prepared in case of an extended power outage caused by severe weather.

Our emergency preparedness video is a great tool to help ensure you and your family are prepared in the event of an extended outage.

About the Company
The Company is Ontario's largest electrical transmission and distribution utility with approximately $23 billion in assets and 2014 revenues of over $6 billion. The Company's regulated transmission and distribution operations are owned by Hydro One Inc., a wholly-owned subsidiary of the Company.  Hydro One Inc. delivers electricity safely and reliably to over 1.2 million customers across the province of Ontario, and to large industrial customers and municipal utilities.  Hydro One Inc. owns and operates Ontario's approximately 29,000 km high-voltage transmission network and an approximately 122,000 circuit km primary low-voltage distribution network. 

SOURCE Hydro One Inc.

For further information: contact Hydro One Media Relations 24 hours a day at 1-877-506-7584 (toll-free in Ontario only) or 416-345-6868. Our website is www.HydroOne.com.


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