TORONTO, Dec. 24, 2013 /CNW/ - Hydro One has deployed all available
staff to work on restoration efforts across Ontario. Currently there
are about 50,000 Hydro One customers without power. The freezing rain
that started Saturday has caused widespread power outages to Hydro
One's distribution system. Hydro One is working to restore as many
customers as possible today, but some customers will be without power
Hydro One has restored approximately 110,000 customers since the storm
began, but much work remains. "We know some of our customers are
cold. We know that they are waiting for the lights to come back on. We
are on our way, "said Carmine Marcello, President and CEO of Hydro One
Inc. "I promise you that we will not rest until all of the people we
serve have the electricity they need for their homes to function."
More than 1,400 workers including line maintainers, foresters,
technicians, helicopter crews, call centre agents, grid control
operators and support staff are working. Hydro One is also receiving
assistance from 15 other utilities, which are in a position to help as
they have restored all of their own customers. Helping utilities
include: Woodstock Hydro, London Hydro, Tillsonburg Hydro, Festival
Hydro, Sudbury Hydro, North Bay Hydro, Orangeville Hydro, Orillia
Hydro, Midland Hydro, Haldimand Hydro, Norfolk Hydro, Peterborough
PUC, Newmarket Hydro, Ottawa Hydro, Pembroke Hydro.
"Our industry always comes together and can be counted in our customers'
time of need," said Mr. Marcello. "I want to offer my heartfelt thanks
to the all the utility workers who left their homes during the holidays
to help Hydro One."
Once Hydro One customers are restored, resources will be made available
to Toronto Hydro and other utilities that need them get power back to
Some of the major areas affected are listed below:
Number of Hydro One
Estimated times of restoration range from December 24 to December 26 for
the final customers restored.
Hydro One will provide updates on restoration times once the extent of
the storm damage has been determined in each of the affected areas.
Typically, with a weather event of this magnitude, it can take multiple
days to repair damage and restore power to all customers.
Important Safety Information
Hydro One strongly urges people to take extra precaution near fallen
power lines. People are urged to report the location of the fallen
wires to Hydro One as soon as possible. Touching a vehicle or a tree
that is in contact with a power line can be fatal.
Hydro One delivers electricity safely, reliably and responsibly to homes
and businesses across the province of Ontario and owns and operates
Ontario's 29,000 km high-voltage transmission network that delivers
electricity to large industrial customers and municipal utilities, and
a 123,000 km low-voltage distribution system that serves about 1.3
million end-use customers and smaller municipal utilities in the
province. Hydro One is wholly owned by the Province of Ontario.
SOURCE: Hydro One Inc.
For further information:
Contact Hydro One Media Relations 24 hours a day at 1-877-506-7584 (toll-free in Ontario only) or 416-345-6868. Our website is www.HydroOne.com.