LANGLEY, BC, Sept. 13, 2012 /CNW/ - The British Columbia Automobile
Association (BCAA) is pleased to announce the grand re-opening of its
Langley Service Centre. The Service Centre is the first to sport BCAA's
fresh new look, designed with the busy, modern-day family and a diverse
community in mind. BCAA Members, other Langley residents and media are
invited to the Service Centre's official "Grand Re-opening" event on
Saturday, September 15 from 9:00 a.m. to 5:00 p.m.
"Langley is a vibrant and growing community, making it the perfect place
for us to roll out our new interior design concept," says Heidi
Worthington, BCAA's senior vice president of Marketing. "This
renovation is more than a makeover. It is the first step towards
ensuring our Service Centres reflect who BCAA is today: an organization
that meets the evolving needs of its Members and provides them with
friendly, personalized experiences."
The Langley Service Centre features a number of BCAA "firsts":
Express counters, offering faster, more convenient service for Members
on the go.
More spacious seated stations, providing private spaces for more
comfortable insurance conversations.
Open concept design with more natural light and enhanced accessibility.
Digital displays, highlighting information on local events, vehicle
care, road safety tips and BCAA Member benefits, products and services.
The introduction of digital technologies, such as digital tablets, that
will help BCAA staff serve Members more efficiently.
"Our Members lead busy and eventful lives, which means they may have
different needs each time they visit our Service Centre, " adds
Worthington. "We want to create a space that gives our customers
options in terms of how they do business with us - whether they're in a
hurry, or need more time with one of our advisors."
Open since 2002, the BCAA Langley Service Centre serves over 37,000
Members and is located at #10 - 20190 Langley Bypass. BCAA Members
attending the "Grand Re-opening" will be eligible for a chance to win a
$3,000 BCAA gift card. BCAA Members and fellow Langley residents
attending the event will also be eligible for prize draws of $1,000
Husky and Mohawk™ gift certificates. Radio personalities from JRfm 93.7
will be live on location to join the celebration.
BCAA is one of the most trusted organizations in British Columbia,
serving one-in-four B.C. households. With over 790,000 Members, BCAA
provides an array of award-winning home, auto and travel insurance
products and services, and roadside assistance. Members can also
benefit from CAA Dollar rewards, savings on BCAA insurance products and
exclusive offers at Show Your Card & Save locations throughout the
province. BCAA has a proud history of serving British Columbians for
over 105 years, over $400 million in annual sales, 27 locations and
over 800 employees. And, BCAA has been named one of the 50 Best
Employers in Canada by international human resource consultants Aon
Hewitt five times in the past six years. To learn more about the
benefits of BCAA Membership, visit www.bcaa.com. For more information on the BCAA Road Safety Foundation visit www.BCAARoadSafety.com.
SOURCE: British Columbia Automobile Association
For further information:
For further information, or to request an interview, please contact:
BCAA Public Affairs and Media Specialist