Enercare launches industry first mobile app for customers

Industry leading mobile app is available via the Google PlayTM store and the App StoreTM online store

TORONTO, Sept. 27, 2016 /CNW/ - Today, Enercare Inc. ("Enercare") (TSX:ECI)  became the first Canadian home services company to launch a self-service mobile app, offering customers an easy-to-use, real-time tracking tool to manage their service appointments and enhance their overall experience with Enercare.

Enercare's new mobile app allows customers to easily access their own personalized account and product details simply through their mobile phone as well as to conveniently schedule appointments.

After downloading the Enercare mobile app from Google Play or the App Store, customers can quickly schedule service calls, maintenance and plumbing appointments in real time using their mobile device. Customers will now be able to engage with Enercare directly through the app without having to phone the call centre.

"We are very proud to launch the Enercare mobile app and be the first Canadian home services company to provide its customers with a mobile brand experience," said John Macdonald, President and CEO of Enercare. "The Enercare mobile app will bring added convenience to our customers and is the cornerstone to our connected home strategy that will further establish Enercare as the leading home comfort and home services brand in North America."

Users of the Enercare mobile app will also receive push notifications, alerting them as to when a technician is en route, allowing customers to better plan for their service visits without having to wait at home for their arrival.

"We've been listening to our customer feedback to help us better develop products and innovations that change the way people think of the home services industry," said Lorne Solway, Chief Marketing Officer of Enercare.  "The new Enercare mobile app is the first step towards empowering customers to interact with us in a mobile environment where they can monitor their products, service plans and maintenance schedule on their mobile device in real time." 

The app is compatible with both AppleTM and AndroidTM platforms and was developed in partnership with Clearbridge Mobile.

"Apple" and "App Store" are trademarks of Apple Inc.
"Google Play" and "Android" are trademarks of Google Inc.

About Enercare
Enercare is headquartered in Toronto, Ontario, Canada and is publicly traded on the Toronto Stock Exchange (TSX: ECI). As one of North America's largest home and commercial services and energy solutions companies with approximately 3,800 employees under its Enercare and Service Experts brands, Enercare is a leading provider of water heaters, water treatment, furnaces, air conditioners and other HVAC rental products, plumbing services, protection plans and related services. With operations in Canada and the United States, Enercare serves approximately 1.6 million customers annually. Enercare is also the largest non-utility sub-meter provider, with electricity, water, thermal and gas metering contracts for condominium and apartment suites in Canada and through its Triacta brand, a premier designer and manufacturer of advanced sub-meters and sub-metering solutions.

For more information on Enercare visit enercare.ca. Additional information regarding Enercare is available on SEDAR at www.sedar.com.

SOURCE Enercare Inc.

Image with caption: "Industry leading mobile app is available via the Google Play(TM) store and the App Store(TM) (CNW Group/Enercare Inc.)". Image available at: http://photos.newswire.ca/images/download/20160927_C1342_PHOTO_EN_782312.jpg

For further information: Perry Schwartz, Enercare Home Services, Perry.Schwartz@enercare.ca, 905-943-6260

RELATED LINKS
www.enercare.ca

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