MISSISSAUGA, ON, Aug. 21, 2015 /CNW/ - For the third consecutive year, Edward Jones ranks highest in investor satisfaction with full service brokerage firms, according to the J.D. Power 2015 Canadian Full Service Investor Satisfaction StudySM, released August 20, 2015.
"We are honoured to once again be recognized by our clients and by J.D. Power for the ideal client experience we deliver each and every day," says David Lane, managing principal, Edward Jones Canada. "Our branch office teams are uncompromisingly focused on understanding the individual needs of our clients and building tailored financial strategies to help them achieve their financial goals. This award reinforces our branch teams' commitment to serving their clients well."
The study measures overall client satisfaction with full-service investment firms based on a number of performance factors. With a score of 804, Edward Jones scored well over the industry average of 764. In addition to the highest score in overall satisfaction, Edward Jones also scored particularly well in three performance factors: Investment Advisor, Investment Performance, and Product Offerings.
"These rankings are especially important to us at Edward Jones because our single focus is to help clients achieve their long-term financial goals," says Lane. "This recognition is a clear indication that our clients value the advice our Edward Jones financial advisors provide."
About Edward Jones
Edward Jones is a full-service investment dealer with one of the largest branch networks in Canada. It is a member of the Investment Industry Regulatory Organization of Canada and the Canadian Investor Protection Fund, and a participating organization of the Toronto Stock Exchange. Including its affiliate, Edward Jones serves nearly 7 million individual investors in Canada and the U.S. from more than 11,000 locations.
Insurance and annuities are offered by Edward Jones Insurance Agency (except in Québec). In Québec, insurance and annuities are offered by Edward Jones Insurance Agency (Québec) Inc. In Québec, our Financial Advisors are known as Investment Advisors.
About J.D. Power
Headquartered in Westlake Village, Calif., J.D. Power is a global marketing information services company providing performance improvement, social media and customer satisfaction insights and solutions. The company's quality and satisfaction measurements are based on responses from millions of consumers annually. For more information on car reviews and ratings, car insurance, health insurance, cell phone ratings, and more, please visit jdpower.com. J.D. Power is a business unit of McGraw-Hill Financial.
SOURCE Edward Jones
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