MISSISSAUGA, ON, Sept. 13, 2012 /CNW/ - Ornge, Ontario's provider of air
ambulance and related services, is pleased to announce a new dedicated
patient flight service for the Sault Ste. Marie to Sudbury corridor.
Air Bravo, a private sector air ambulance service which provides
patient transport services under contract to Ornge, is responsible for
delivering this service.
The six month trial will provide airplane service for patients with
scheduled appointments for hospital treatment. An advanced level of
medical care will be offered on these flights to meet the needs of
patients requiring the service. Ornge announced the program in June
and recently awarded the contract after a request for quotation was
issued to its contracted carriers.
"With the launch of this trial, we are taking a significant step toward
enhancing patient care in Ontario's northern communities," said Ron
McKerlie, Interim President and CEO of Ornge. "We are happy to work
with Air Bravo, a valued private sector partner with a long record of
service to the patients of Ontario, in finding new ways to provide
effective and efficient coverage throughout the region."
Vanda Cooper, Director of Emergency, Critical Care and Access at Sault
Area Hospital said "Regularly scheduled air transport for patients with
appointments, allows us to better plan their out-of-town treatments
while freeing up Ornge aircraft for emergent transfers. We are pleased
to participate in this initiative aimed at facilitating access to
much-needed patient care in tertiary care centers."
"We are pleased with the introduction of this new service. It should
greatly improve the timeliness of medical transfers between Sudbury and
Sault Ste. Marie, which is better for our patients, and helps the
hospital system run more efficiently," says Dr. Chris Bourdon, the
Chief of Staff, Vice President of Medical and Academic Affairs, and an
Emergency Department physician at Health Sciences North/Horizon
During the trial, the advanced level of care service will operate from
Monday to Friday. The transport of patients with scheduled
appointments will be booked by the hospitals in Sudbury and Sault Ste.
Marie through Ornge's Operations Control Centre. The airplanes are
configured to transport at least two patients per flight.
This program will allow Ornge to free up its dedicated airplanes and
helicopters for more urgent and emergency cases. Results of this trial
will be monitored closely to determine if this program is beneficial to
patients and the hospitals.
Today's announcement builds on recent improvements Ornge has made to
enhance the quality of service for Ontario patients. Last week, Ornge
announced that the U.S. Federal Aviation Administration has approved
its application to fly helicopters to the U.S., allowing Ornge's air
ambulance helicopter fleet to fly in U.S. airspace and transport
patients to or from any U.S. destination.
Ornge has also appointed Denise Polger as its first Patient Advocate,
working with patients and families to resolve their concerns about
patient care and service. She will also advocate for operational
improvements based on lessons learned from the patient complaints
process to ensure Ornge is guided by the principles of its new Patient
Declaration of Values which can be found at www.ornge.ca/patients/.
Ornge, a not-for-profit organization, coordinates all aspects of
Ontario's air ambulance system, the critical care land transport
program, paediatric transport program and the authorization of air and
land ambulance transfers between hospitals.
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