OTTAWA-GATINEAU, Nov. 13, 2012 /CNW/ - Today, the Canadian
Radio-television and Telecommunications Commission (CRTC) launched an
online discussion to facilitate broader discussion among Canadians on a
new code for wireless services, such as cellphones and other personal
mobile devices. This discussion is part of a proceeding that will
include a public hearing beginning on February 11, 2013, in Gatineau,
"We encourage Canadians to join the online discussion and have their say
on how wireless contracts could be clearer and easier to understand,"
said Jean-Pierre Blais, Chairman of the CRTC. "By sharing their views,
Canadians can help us shape a clear list of terms and conditions that
wireless companies will need to include in their contracts."
The CRTC recently examined the wireless market and found that contracts
were a source of significant concern for many Canadians. Once
completed, the code will help Canadians better understand their rights
and their wireless company's responsibilities, and allow them to make
informed decisions in a competitive marketplace.
Through the online discussion, Canadians are invited to discuss the
What should be in the wireless code?
How should complaints related to the wireless code be resolved?
How should the wireless code be promoted and reviewed to ensure it is
The online discussion will be open until 8 p.m. (EST) on December 4,
2012. Canadians can participate by visiting: http://consultation.crtc.gc.ca
The comments submitted during this discussion will form part of the
proceeding's public record and will be used to develop a first draft of
the code. The CRTC will facilitate a second online consultation from
January 28 to February 1, 2013, during which Canadians will be able to
see the result of their input and comment on the draft code.
Video on the wireless code discussion: http://youtu.be/tWesr6-1p_A
Fact sheet on how to participate in a CRTC public proceeding
News release, "CRTC invites Canadians to participate in the development
of a code for cellphones and other mobile devices," October 11, 2012
Telecom Notice of Consultation CRTC-2012-557
Telecom Decision CRTC 2012-556
The CRTC is an administrative tribunal that regulates and supervises
broadcasting and telecommunications in Canada.
SOURCE: Canadian Radio-television and Telecommunications Commission
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