Distributor Connects Retailers through OpenText Trading Grid to Create an Automated Digital Supply Chain with Full Visibility
WATERLOO, Ontario, Feb. 16, 2016 /PRNewswire/ -- OpenText™ (NASDAQ: OTEX, TSX: OTC), a global leader in Enterprise Information Management (EIM), today announced that Coca-Cola Refrescos Bandeirantes, the exclusive distributor of Coca-Cola products in Brazil, has selected OpenText to manage its digital supply chain. Using OpenText B2B Managed Services, Refrescos Bandeirantes easily connects its retailers through the OpenText Trading Grid, a cloud-based B2B integration network, to increase its supply chain visibility and grow its business network.
Part of the Grupo José Alves based in Goiânia, Coca-Cola Refrescos Bandeirantes is responsible for the exclusive production, distribution and sale of Coca-Cola products in Brazil, as well as reselling brands such as Heineken and other beverages including teas, energy drinks, isotonic and chocolate milk. Refrescos Bandeirantes was facing communication issues with its retailers around the globe. The company needed to migrate from its existing legacy system to a more reliable B2B integration solution. Refrescos Bandeirantes chose OpenText B2B Managed Services to improve its supply chain processes and solve its integration challenges.
"With our older legacy system, there was a lack of overall visibility into the files used throughout the Accounts Payable department," said Odiberto da Silva, IT production manager at Refrescos Bandeirantes. "Leveraging our existing partnership with OpenText, we were able to improve our communication with retailers and enable a global, more reliable B2B integration."
With the successful deployment of B2B Managed Services, Refrescos Bandeirantes is now operating on a global platform. Using the EDI-based solution, the company is able to better manage the data exchange between the company and its distributors and organize the structure of orders and sales for improved process speeds and a more competitive internal system.
Refrescos Bandeirantes no longer receives invalid invoices and the process is now fully centralized in the OpenText solution. Important business rules are now in place to check all purchase orders received from retailers to avoid data inaccuracies between purchase orders and invoices. The team also receives a detailed error description via email that explains the reason for the data discrepancies received from retailers. With OpenText Trading Grid, the company has full visibility of all supply chain transactions, real time reports, and the process of placing and changing orders is concentrated in the Team Book, a tool used worldwide for management and collaboration.
da Silva continued, "With OpenText B2B Managed Services, we no longer need to manage EDI software in-house. The solution allowed us to automate and streamline our B2B operations and eliminate our existing issues communicating electronically with customers."
To ensure the implementation was in-line with Refrescos Bandeirantes' expectations, the team identified each of the key reasons for the migration and project participants. This synergy guaranteed OpenText delivered the needed services to complement the internal processes, avoid rework and offer increased visibility into the business.
"OpenText has played a fundamental role in separating our external and internal conditions for transactions. Not doing so was a challenge that kept us dependent on interventions from our suppliers to complete procedures," says da Silva. "OpenText addressed our need to monitor the performance of our sales teams and business and we saw the results in a very short time and we believe in the potential of this. The success of this project has only served to reinforce our relationship with OpenText."
Refrescos Bandeirantes is hoping to continue its partnership to explore new possibilities with OpenText and to adapt to and stay ahead of new market trends.
OpenText Managed Services leverages OpenText™ Trading Grid™, a powerful cloud-based B2B integration network for enterprises to connect to their business partners quickly, securely and efficiently. OpenText Trading Grid is highly scalable and can manage the digital supply chain for an entire multi-national B2B ecosystem or handle a smaller subset of selected projects, regions, or trading partner relationships. Part of the OpenText Cloud, OpenText Trading Grid allows companies to exchange documents using various protocols including EDI, XML, fax, and email to automate procure-to-pay and cash-to-order business processes. The OpenText Cloud processes over 18 billion transactions per year for more than 64,000 customers around the world.
The OpenText Cloud is a key element of the OpenText EIM strategy, enabling organizations to discover and manage information to spur growth and innovation and decrease time to competitive advantage. The OpenText EIM strategy consists of comprehensive and integrated product suites including Content Suite, Process Suite, Experience Suite, Discovery Suite, Information Exchange, and Analytics.
OpenText enables the digital world, creating a better way for organizations to work with information, on premises or in the cloud. For more information about OpenText (NASDAQ: OTEX, TSX: OTC) visit opentext.com.
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