TORONTO, March 15, 2014 /CNW/ - The City of Toronto has called an
Extreme Cold Weather Alert to make vulnerable homeless people in
Toronto aware of the dangers of staying outside too long in cold
weather and to ensure they have safe and warm places to go. The alert
is in effect until further notice.
An Extreme Cold Weather Alert is called to trigger additional
homelessness services. Alerts are typically called in the morning for
the coming overnight period so that community agencies have sufficient
time to call in extra staff to provide enhanced services.
During an Extreme Cold Weather Alert:
Shelters are directed to relax any existing service restrictions and are
reminded that if a bed is not available at their site, they are to
allow the client to stay at the shelter until they are able to find a
bed for them elsewhere in the system.
The City of Toronto immediately adds 26 shelter spaces for men and women
to the shelter spaces available to staff looking to refer a client to a
Overnight street outreach is increased in the downtown core, focusing
solely on warning people of danger and urging them to get into a
shelter or another warm, indoor place. Workers will transport people to
warm places if necessary.
TTC tokens are available at some drop-ins so people can use public
transit to get to shelters.
Starting in January 2014 as a pilot, Metro Hall is automatically opened
as a Warming Centre at 3 p.m. on the day an Extreme Cold Weather Alert
is called. Here, people can get warm, have a hot drink and a light
snack, and get assistance to access an emergency shelter bed. Pets are
welcome and the Warming Centre remains open 24 hours a day for the
duration of the Extreme Cold Weather Alert.
More than 100 agencies are advised of the oncoming extreme weather and
asked to relax any service restrictions they may have.
An alert is called when there is increased danger to homeless people
from extreme cold weather or extreme winter weather conditions. It is
usually called in the morning when Environment Canada takes any of
predicts a coming overnight temperature of -15 degrees Celsius or lower,
without wind chill
issues a wind chill warning for outdoor activity for people in the
predicts extreme weather conditions such as a blizzard, ice storm or
sudden drops in temperature
How to get an emergency shelter bed any day, any hour:
Call 311, or
Directly contact the City of Toronto's Central Intake line; within the
Greater Toronto Area it is toll-free at 1-877-338 3398, or
Go in person to the Streets to Homes Assessment and Referral Centre,
located at 129 Peter St. (at Richmond Street).
The Streets to Homes Assessment and Referral Centre is always open and
has 24-hour street respite for those who do not want a shelter bed, or
for whom one is not immediately available. As well as walk-in access to
shelter beds throughout the system, the facility provides housing
workers Monday to Friday to assist street-involved people to find
permanent housing and operates a 40-bed transition to housing shelter
If you see someone who you think requires street outreach assistance,
call 311. Note that 311 is not an emergency number. In an emergency,
Toronto is Canada's largest city, the fourth largest in North America,
and home to a diverse population of about 2.8 million people. It is a
global centre for business, finance, arts and culture and is
consistently ranked one of the world's most livable cities. Toronto is
proud to be the Host City for the 2015 Pan American and Parapan
American Games. For information on non-emergency City services and
programs, Toronto residents, businesses and visitors can visit http://www.toronto.ca, call 311, 24 hours a day, 7 days a week, or follow us @TorontoComms.
SOURCE: City of Toronto
For further information:
Media contact: Pat Anderson, Manager, Partnership Development and Support, Shelter, Support and Housing Administration, firstname.lastname@example.org