OTTAWA, Nov. 16, 2012 /CNW/ - CBC/Radio-Canada's ongoing improvements in
the field of transparency, accountability and access to information
(ATI) has earned the public broadcaster a spot as a finalist in the
2012 Institute of Public Administration of Canada (IPAC)/Deloitte
Public Sector Leadership Awards.
The IPAC/Deloitte Public Sector Leadership Awards program recognizes
organizations that have demonstrated outstanding leadership by taking
bold steps to improve Canada, through advancements in public policy and
management. CBC/Radio-Canada was selected as a finalist from over 100
award submissions received from across the country. Winners will be
announced in February 2013.
"This achievement confirms that we're on the right path," said Hubert T.
Lacroix, President and CEO of CBC/Radio-Canada. "The Corporation had
real difficulties in responding to Access to Information requests when
we first came under the Access to Information Act in 2007. We've worked hard to fix those problems and now have in place
the attitude, the machinery, and the support necessary for us to live
up to the standards that Canadians expect and deserve from their public
Faced with the challenge of improving its performance under Access to
Information, the Corporation has taken concerted action on multiple
Executive leadership initiatives and employee engagement, including the addition of transparency and accountability to the
annual performance objectives of the President and CEO and each member
of the senior executive team.
Targeted organizational adjustments and capacity building, including change in leadership and structure of the Access to
Information office, training for employees responsible for ATI in each
department of the Corporation, and the development of ATI guidelines to provide employees with a tool to better understand how the law
applies to various types of information.
Simplified access for the public to information about our operations, including quarterly Transparency and Accountability Bulletins, the posting of documents disclosed pursuant to ATI request of general interest to Canadians, and the proactive disclosure of records going beyond statutory requirements.
As result of these initiatives, Canadians now enjoy much easier access
to information about their public broadcaster. As of September 30,
2012, the Corporation's average response to info requests was 36 days,
down from a high of 187 days in 2008-2009. The "deemed refusal" rate
(documents not released in the allocated timeframe), was down to from
80.47% in 2007-08 to 2%, the lowest it has ever been since becoming
subject to the Act.
The number of complaints filed with the Office of the Information
Commissioner about the corporation's performance has dropped from a
high of 525 in 2007-2008 to 70 complaints in 2011-2012 (those related
to delays dropped from 384 complaints to zero at the end of this past
quarter). To date, 105,352 pages of information have been released,
much of which can be accessed in the Proactive Disclosure section of the corporate site. CBC/Radio-Canada is the only Crown
Corporation and the only broadcaster to disclose this volume of records
on the management of its activities.
"We take transparency and accountability very seriously. They are front
and centre in my performance objectives and in those of every member of
the senior management team. They are critical to our credibility, and
credibility is essential for a public broadcaster," concluded Lacroix.
Information on the IPAC Deloitte Public Sector Leadership Awards: http://www.leadershipawards.ca
Overview of the project submitted for the award: http://cbc.radio-canada.ca/_files/cbcrc/documents/ati/ipac-project-overview.pdf
On CBC/Radio-Canada's continuing efforts at improving transparency and
CBC/Radio-Canada is Canada's national public broadcaster and one of its
largest cultural institutions. The Corporation is a leader in reaching
Canadians on new platforms and delivers a comprehensive range of radio,
television, Internet, and satellite-based services. Deeply rooted in
the regions, CBC/Radio-Canada is the only domestic broadcaster to offer
diverse regional and cultural perspectives in English, French and eight
Image with caption: "CBC/Radio-Canada Access to Information performance (CNW Group/CBC/RADIO-CANADA)". Image available at: http://photos.newswire.ca/images/download/20121116_C8965_PHOTO_EN_20842.jpg
For further information:
Director, Communications Services and Corporate Spokesperson