OTTAWA, Jan. 29, 2014 /CNW/ - Canada Post today released guiding
principles that will govern its approach to converting the remaining
five million addresses with delivery at their door to community mailbox
delivery over the next five years.
Canada Post is committed to ensuring that the transition of delivery
service in Canadian communities will be handled responsibly and with
respect towards customers and municipalities. The principles are:
Canada Post recognizes that dense urban cores in our larger cities, with
their older neighbourhoods and smaller lots, present different
challenges for locating community mailboxes than suburban areas.
Accordingly, Canada Post will leave the majority of these areas until
the final stage of this multi-year project. The postal service will
take the necessary time to understand their unique needs and find
solutions that work for these neighbourhoods.
Canada Post will be sensitive to the needs of seniors and of disabled
Canadians. Canada Post is developing alternative approaches for people
with significant mobility challenges, who lack viable alternatives and
upon whom delivery to a community mailbox would impose an unacceptable
There will be no change in delivery to people living in apartment
buildings, seniors' buildings and condominiums who already have mail
delivered in the building lobby. In addition, customers who have mail
delivered to a rural mailbox (a customer-owned mailbox at the end of a
driveway) will not be affected by this change.
The postal service will work with community leaders and municipal
planning officials to choose safe and appropriate sites.
Canada Post will seek the views of affected citizens directly, through
multiple channels including direct mail surveys and online feedback
The Crown corporation will be as innovative and flexible as possible,
while fulfilling its responsibility to protect the financial
sustainability of postal service for all Canadians. It will look at
various solutions and different equipment, taking the necessary time to
address any significant challenges in a given community.
Canada Post will respect the needs of businesses to have mail delivered
to their door. The vast majority of business addresses will continue to
have mail and parcels delivered to their door and will experience no
change. The businesses that will continue to have delivery to the door:
are located in well-established business areas, such as main streets or
or receive a relatively large volume of mail or parcels.
Canada Post is committed to keeping Canadians informed and to
implementing the conversion to community mailbox delivery in a
The conversion of delivery at the door to community mailbox delivery
will have no impact on the two thirds of Canadian households that
already receive their mail and parcels through community mailboxes,
grouped or lobby mailboxes or rural mailboxes. Community mailboxes
offer individually locked mail and small packet compartments as well as
locked compartments for securely receiving parcels. The initial
neighbourhoods slated for conversion in the second half of 2014 will be
announced in the coming weeks once plans are finalized.
Converting the remaining five million Canadian households that receive
mail delivery to the door to community mailbox delivery was announced
in December 2013 as part of Canada Post's Five-point Action Plan.
Together, the initiatives announced in this plan will protect Canada's
postal service for future generations. Ignoring Canada's massive shift
away from mail to digital alternatives would put Canada Post on track
for substantial yearly losses that would threaten the existence of the
The conversion will provide significant savings to Canada Post by
allowing it to hire only those delivery employees it needs to replace
departing employees during a wave of retirements. Canada Post expects
nearly 15,000 employees to retire or leave the company over the next
five years. This is more than enough to allow for the reduction of
between 6,000 and 8,000 positions, mainly through attrition.
SOURCE: Canada Post
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