Bell Aliant to ensure customers have the facts about Internet speed, reliability
FREDERICTON, Feb. 15 /CNW/ - Bell Aliant filed a legal claim in the Court of Queen's Bench in Fredericton, New Brunswick today against Rogers Communications Inc. In its statement of claim, Bell Aliant is asking the court for an immediate injunction to stop Rogers from making false and misleading claims about its Internet service.
In its claim Bell Aliant asserts that current advertising by Rogers Communications Inc. is false and misleading with respect to their claims to having the "fastest and most reliable" high speed Internet product. In fact, Bell Aliant's FibreOP(TM) service provides speeds that are superior to those advertised by Rogers.
Bell Aliant wants to ensure that consumers have all the facts about Internet speed and network reliability, prior to making a decision to purchase Internet products or services.
With respect to network reliability, Bell Aliant has one of the most reliable networks in North America. The company believes that Rogers' claim of being the "most reliable" is simply not true, based on how that term is commonly understood.
Bell Aliant's previous attempts to address its concerns directly with Rogers have not been successful, leading to its decision to launch today's legal action as the next step to stop this type of advertising which it claims is unfair to them as a service provider as well as to customers.
About Bell Aliant FibreOP(TM)
FibreOP(TM) delivers the fastest Internet and video sharing available in the province; the ultimate High Definition TV experience; and, the best customer service experience, provided on a 100 per cent FTTH network that connects directly to your home. The network was originally launched in July, 2009. In February 2010, Bell Aliant announced it would expand its FibreOP(TM) Internet and HDTV services to pass 140,000 homes by year end 2010.
About Bell Aliant
Bell Aliant (TSX: BA.UN) is one of North America's largest regional communications providers and an Official Supporter of the Vancouver 2010 Olympic and Paralympic Winter Games. Through its operating entities it serves customers in six Canadian provinces with innovative information, communication and technology services including voice, data, Internet, video and value-added business solutions. Through its xwave offices, Bell Aliant also provides IT professional services and advanced technology solutions. Bell Aliant's employees are committed to deliver the highest quality of customer service, choice and convenience.
SOURCE Bell Aliant Inc.
For further information: For further information: Isabelle Robinson, Communications and Public Affairs, Bell Aliant, (506) 457-5554, firstname.lastname@example.org