BURNABY, BC, Dec. 20, 2012 /CNW/ - BCAA Insurance has been awarded the
highest satisfaction ranking among home insurance providers in Western
Canada by renowned consumer research group, J.D. Power and Associates.
Widely recognized for its customer satisfaction research, J.D. Power and
Associates, an independent and trusted market researcher, conducted its
annual study that measures home insurance policyholder experiences with
their primary insurers. Five factors were considered: customer service,
price/premium, policy offerings, billing/payment and claims.
BCAA is honoured to receive this ultimate form of recognition and
attributes its success to the entire BCAA team for its commitment to do
the right thing for its customers. The organization also thanks its
Members and customers for the opportunity to earn their trust.
BCAA has a proud history of serving British Columbians for over 105
years, and currently offers home, auto, travel and life insurance in
its 27 locations and Customer Contact Centre throughout the province.
The 2012 Canadian Home and Auto Insurance Customer Satisfaction StudySM is based on 7,716 total responses measuring 13 providers in Western
Canada (AB, BC, MB, SK) and measures consumer satisfaction with home
insurance providers. Proprietary study results are based on experiences
and perceptions of consumers surveyed in July-August 2012. Your
experiences may vary. For the complete ranking, visit jdpower.com.
BCAA is one of the most trusted organizations in British Columbia,
serving one-in-four B.C. households. With over 800,000 Members, BCAA
provides an array of award-winning home, auto and travel insurance
products and services, and roadside assistance. Members can also
benefit from CAA Dollar rewards, savings on BCAA insurance products and
exclusive offers at Show Your Card & Save locations throughout the
province. BCAA has a proud history of serving British Columbians for
over 105 years, over $400 million in annual sales, 27 locations and
over 800 employees. BCAA has also received the 2012 J.D. Power and
Associates award for "Highest Customer Satisfaction among Home
Insurance Providers in Western Canada". To learn more about the
benefits of BCAA Membership, visit www.bcaa.com. For more information on the BCAA Road Safety Foundation visit www.BCAARoadSafety.com.
SOURCE: British Columbia Automobile Association
For further information:
A photo is available. For further information, or to request an interview or the photo, please contact:
BCAA Public Affairs and Media Specialist