VANCOUVER, Jan. 20, 2014 /CNW/ - The Supreme Court of British Columbia
has upheld Consumer Protection BC's Compliance Order against TransUnion
of Canada Ltd., a national credit reporting agency. In a judgement
released today, the company was required to cease certain business
practices related to the length of time information can remain on a
consumer's credit report.
The Business Practices and Consumer Protection Act (BPCPA) regulates credit reporting agencies in BC with respect to what
can be included in a credit report and who can see it. In April 2012,
Consumer Protection BC issued a Compliance Order against TransUnion of Canada Ltd. (TransUnion), requiring the company
to comply with two sections of the Act related to how long a consumer's information may stay on their credit
report. The law prevents reporting agencies from including information
detrimental to an individual on their credit report for longer than six
years. TransUnion petitioned the Supreme Court of British Columbia for
a judicial review of Consumer Protection BC's Order, pursuant to the Judicial Review Procedure Act. The Supreme Court of British Columbia, today, upheld Consumer
Protection's BC Order and dismissed TransUnion's Petition.
"This a great day for British Columbians," says Manjit Bains, Vice
President of Corporate Relations of Consumer Protection BC. "The law
has been tested and, today, the court's decision confirms that no
British Columbian should have adverse information on their credit
report for longer than six years."
Consumer Protection BC encourages consumers to:
Request a free copy of your credit report from both Equifax and
TransUnion on an annual basis;
Check your report carefully for the type of information included and the
length of time the information has been on your report;
Contact the credit reporting company if you have any concerns;
If you are unable to resolve issues with the credit reporting company,
visit Consumer Protection BC's online dispute resolution platform at www.resolveyourdispute.ca
A copy of the court's judgement will be available on the Supreme Court of British Columbia website. TransUnion has the right to file an appeal with the BC Court of Appeal
within 30 days of today's decision.
There is a lot to know about credit reporting in BC. Jurisdiction for
credit reporting is shared with the Office of the Information and Privacy Commissioner for BC and Consumer Protection BC. A backgrounder on credit reporting is available with additional information about the law in BC, consumer
rights, business obligations and statistics. For more information about
credit reporting, please visit www.consumerprotectionbc.ca.
About Consumer Protection BC
Consumer Protection BC is a not-for-profit corporation whose vision is
confident consumers and trusted businesses in a thriving marketplace.
We enforce consumer protection laws and strengthen consumer protection
in BC by licensing and inspecting specific industries, responding to
consumer questions, investigating alleged violations of consumer
protection laws and educating consumers and businesses about their
rights and responsibilities. For more information about our
organization, please visit our corporate website at www.consumerprotectionbc.ca. You can also follow Consumer Protection BC on Twitter, like us on Facebook and read our blog for valuable consumer tips and resources.
SOURCE: Consumer Protection BC
For further information:
Consumer Protection BC Media Contact Only:
Tatiana Chabeaux-Smith, Manager of Corporate Communications
Toll Free: 1-888-564-9963