Insurer Adopts Audatex Integrated Claims Management Solution to Drive
Operational Efficiencies and Superior Customer Experience
TORONTO, Jan. 14, 2014 /CNW/ - Audatex Canada ULC, a wholly owned
subsidiary of Solera Holdings, Inc., the leading global claims
solutions provider serving the automotive industry, today announced a
new long-term strategic partnership with RSA Canada, the country's
third-largest property and casualty insurer.
The collaboration streamlines RSA Canada's entire claims handling
process, replacing multiple tolls and software programs with Audatex
Canada's end-to-end suite of software. By standardizing workflow and
procedures across all RSA Canada companies, the software will create
uniformity and time savings, ultimately leading to faster service for
Achieving cost-effective claim resolution through the use of industry's
foremost technology will benefit the partners and consumers. "This
solution enables RSA Canada to leverage its size and scale to provide
even better service to our customers and helping them get back to
normal faster after a claim," says Irene Bianchi, Senior Vice
President, Claims, Corporate Services & Strategic Sourcing for RSA
"The partnership will condense cycle time, saving customers time. Also,
using our analytics will help RSA make better business decisions and
optimize operations, including customer service," said Anthony
Giagnacovo, Managing Director of Audatex Canada.
About Audatex Canada
Audatex Canada is a leading provider of property claims information
solutions to insurance companies and automotive repair facilities.
Audatex Canada ULC is a wholly owned subsidiary of Solera Holdings,
Inc. Solera is the leading global claims solutions provider. Solera
provides global information solutions that help customers automate
their processes; manage millions of claims each year, and resolve
billions of dollars in claims settlements efficiently and effectively.
As part of the Solera group of companies, Audatex and its related
businesses draw upon Solera's unique global experience to develop and
deliver the latest technologies, market intelligence and best practices
on a local level.
About RSA Canada
RSA Canada includes Roins Financial Services Limited, Royal & Sun
Alliance Insurance Company of Canada, Quebec Assurance Company, Johnson
Inc., Western Assurance Company, Ascentus Insurance Ltd., Canadian
Northern Shield Insurance Company, RSA Travel Insurance Inc./Assurance
Voyage RSA inc., L'Union Canadienne, Compagnie d'assurances, and is
part of the RSA group of companies headed by RSA Insurance Group plc.
RSA Canada employs approximately 4,200 people and is represented by a
large network of brokers across the country. In 2012, the Canadian
Group wrote $2.8bn in direct premiums with assets exceeding $7.6
billion. RSA is a trade name of Royal & Sun Alliance Insurance Company
of Canada. "RSA" and the RSA logo are trademarks used under license
from RSA Insurance Group plc.
Image with caption: "Audatex Canada ULC (CNW Group/Audatex Canada ULC)". Image available at: http://photos.newswire.ca/images/download/20140114_C8267_PHOTO_EN_35469.jpg
Image with caption: "Royal & SunAlliance Canada (CNW Group/Audatex Canada ULC)". Image available at: http://photos.newswire.ca/images/download/20140114_C8267_PHOTO_EN_35467.jpg
SOURCE: Audatex Canada ULC
For further information:
For Audatex Canada ULC:
Mark Fairhurst, Director, Marketing