Apply for the 2013 North American Shared Services and Outsourcing Excellence Awards

NEW YORK AND ORLANDO, Jan. 15, 2013 /CNW/ - The Shared Services & Outsourcing Network (SSON), the largest and most established community of shared services and outsourcing professionals, is now accepting applications for the annual Shared Services and Outsourcing Excellence Awards.

Winners will be announced at the Awards Ceremony and Lunch, during the 17th Annual North American Shared Services & Outsourcing Week in Orlando, on Wednesday, March 6, 2013.

SSON's Annual Shared Services Excellence Awards honor, recognize and promote both captive and outsourced shared services that demonstrate winning practices. These awards form the industry benchmark in terms of best practice and business excellence. Open to captive as well as outsourced SSOs, the Awards are judged by a panel with proven expertise in Customer Service; Culture Creation; Communication; Value; and Improvement & Innovation.

Judges this year include:

  • Edward Martinez, VP Shared Services, Wendy's Arby's Group
  • Michael Garvey, Project Manager, SAIC
  • Edward Hansen, Partner, Baker & McKenzie
  • Richard Rowan, Director - Global Shared Services, TRW Automotive

The annual SSON Excellence Awards provide an opportunity for shared services and outsourcing professionals to gain recognition for their operational excellence and initiative from five different categories:

Previous Winners in the North American Region have included: P&G, Unisys, EMC and NASA. With runners up including: AOL, NASA, HP/Pontiac, PepsiCo and JCPenney

The deadline for awards applications is Friday February 1, 2013.

Interested parties can download the application(s) available online at, where they can apply for 1 or more of these 5 categories:

SSON Excellence Award Categories:

  • Excellence in Customer Service
  • Excellence in Culture Creation
  • Excellence in People and Communications
  • Excellence in Value Creation
  • Excellence in Improvement and Innovation

Completed applications can be submitted directly to and by Friday, February 1, 2013.

About SSON: The Shared Services & Outsourcing Network (SSON) is the largest and most established community of shared services and outsourcing professionals, with over 65,000 members globally. We provide the roof under which key industry experts and organisations share their experience, knowledge and tools.

Basic membership is available for free - to join, simply visit:

SOURCE: Shared Services & Outsourcing Network

For further information:

Contact: Emma Parker - +44-(0)20-7368-9510

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