Alberta Blue Cross implements special measures to ensure uninterrupted coverage for Albertans displaced by Fort McMurray wildfires

EDMONTON, May 5, 2016 /CNW/ - Alberta Blue Cross is committed to providing uninterrupted coverage to plan members evacuated from the Fort McMurray area due to the wildfire situation and who may have lost their homes. We have implemented a number of special measures to ensure our plan members have continued access to the health coverage they need during this difficult time.

"Our hearts truly go out to the thousands of Albertans from Fort McMurray who have been impacted by this crisis," says Ray Pisani, President and CEO of Alberta Blue Cross. "Many of us have friends, family members and colleagues who have been affected, and Alberta Blue Cross is committed to ensuring that our customers' access to their benefits is maintained during this time."

Plan members who require an early prescription refill will be able to do so—they can ask the pharmacist to contact Alberta Blue Cross to confirm their identity to dispense the medication. For other health providers, such as dental offices, chiropractors and physiotherapists, they can call Alberta Blue Cross in the event that a plan member cannot produce their ID card in order to confirm their identity and eligibility for benefits.

Alberta Blue Cross will also defer plan premiums for 60 days for our many individual health plan customers and employer group plan sponsors in Fort McMurray as a measure to ease the burden in the wake of wildfires that have destroyed parts of the community. Existing Alberta Blue Cross individual health plan customers and businesses with Alberta Blue Cross employer group coverage will be contacted directly by Alberta Blue Cross within the next few weeks to provide details about the premium deferral.

Alberta Blue Cross is working closely with Alberta Health and Alberta Human Services to ensure uninterrupted coverage for participants in Government of Alberta programs administered by Alberta Blue Cross.

As a show of support to the residents of Fort McMurray, Alberta Blue Cross will be making a $25,000 donation to the Red Cross to assist in relief efforts.

As Alberta's largest benefit provider, Alberta Blue Cross covers more than 1.6 million Albertans.

SOURCE Alberta Blue Cross

Image with caption: "Alberta Blue Cross (CNW Group/Alberta Blue Cross)". Image available at: http://photos.newswire.ca/images/download/20160505_C7996_PHOTO_EN_683963.jpg

For further information: Peter Haight, communications officer, Alberta Blue Cross at 780-969-1262 or phaight@ab.bluecross.ca.

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