TORONTO, Dec. 27, 2013 /CNW/ - Toronto Hydro-Electric System Limited
(Toronto Hydro) is working around the clock to restore power to the
remaining 10 per cent (approximately 32,480) of customers who remain
without power following the ice storm.
At the height of the storm, approximately 300,000 customers were
impacted and Toronto Hydro, now with support from Hydro Ottawa, Sault
St. Marie PUC, Enwin, Manitoba Hydro, Horizon Utilities, Sudbury Hydro,
Hydro One, City of Toronto Forestry, as well as several power line
contractors, will continue to work 24 hours a day until all power is
Crews are focussing on streets and individual homes still affected by
outages. While significant progress has been made, customers who are
still without power should be prepared for restoration to continue over
the next few days.
The utility is closely monitoring the weather. If winds pick up, they
could trigger more outages as already stressed branches and trees fall
onto power lines. Toronto Hydro urges the public to exercise extreme
caution and avoid standing under or near tree limbs.
Customers concerned that Toronto Hydro is reporting that their
neighbourhood has been restored when their home is still without power,
are advised to do the following:
Check to see if your neighbours have power, if they don't, it is likely
that more work is to be done on your street.
If your home is the only house without electricity, check your
electrical panel inside the home to see if the breakers are in the "on"
Check outside to see if the electrical equipment on your home is damaged
or if the service wire is "down". If the wire is down, please stay
back and contact a licensed ECRA/ESA electrical contractor.
If you have completed the above and your power is still out, please
report your outage to 416-542-8000.
The City of Toronto is still operating Reception centres, where those in
need can access food, water, warmth and rest. For more information,
please visit Toronto.ca
If you spot a downed wire, please stay back (at least 10 feet) and
report it to Toronto Hydro's operations centre at 416-542-8000. For
more information about household items to have on hand during a lengthy
outage, please visit torontohydro.com/poweroutage
Electrical Safety Authority - esasafe.com
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SOURCE: Toronto Hydro Corporation
For further information:
Contact the Media Relations Hotline
Toronto Hydro-Electric System Limited.