Toronto Hydro Reports Approximately 1,200 Customers Without Power

TORONTO, Nov. 1, 2013 /CNW/ - Toronto Hydro-Electric System Limited (Toronto Hydro) is reporting approximately 1,200 customers without power in various locations throughout the city, primarily in the Scarborough and Etobicoke areas.

Calls to the Toronto Hydro call centre are increasing. Based on the current volume the average time for crews to arrive onsite is three hours. Current restoration time for all calls is four hours. Wind gusts are expected to continue throughout the morning and resources will be triaged appropriately to ensure the efficient and safe power restoration for customers. All crews are being deployed to work on power restoration; this includes public safety calls like downed tree limbs and wires.

While the rain is light, Environment Canada is anticipating that heavy winds will continue through the morning. This can cause damage to trees and power lines.  The utility reminds customers to always keep back from downed wires and to report them immediately. If customers are experiencing a power outage, it should be reported at 416-542-8000.

Customers can expect updates from Toronto Hydro via Twitter(@TorontoHydro), on torontohydro.com or by calling 416-542-8000.

For more information about power outages, and preparedness tips for residential and business customers, please visit torontohydro.com/poweroutage

Twitter - twitter.com/torontohydro
Facebook - facebook.com/torontohydro
YouTube - youtube.com/torontohydro
Flickr - flickr.com/torontohydro

SOURCE: Toronto Hydro Corporation

For further information:

Tanya Bruckmueller
416-903-0440


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