TORONTO, May 31, 2013 /CNW/ - Toronto Hydro launched its 2012 Corporate Responsibility (CR) Report today, detailing the progress made in the areas of grid modernization,
environmental responsibility, workplace health and safety, and
productivity. The 2012 CR Report, "The Measure of our Commitment," is
available for download at torontohydro.com/responsibility
"This is our sixth sustainability report and we're very proud of our
accomplishments," says Anthony Haines, president and chief executive
officer, Toronto Hydro Corporation. "Corporate responsibility is
integral to business management today, and as we strive for continuous
improvement in our corporate performance, our sustainability
initiatives help us advance productivity and efficiency in our
Toronto Hydro completed an extensive consultation process with
stakeholders to solicit feedback on both the report and overarching CR
program. The utility also involved its Facebook fans in the selection
of the 2012 CR Report Cover. Fans chose the image of a Toronto Hydro
trades apprentice over-looking Pan-AM village, which is currently under
construction for the upcoming games in 2015.
The utility was recently honoured for its 2011 CR Report at the
International Association of Business Communicators (IABC) OVATION
Awards which recognizes top communications in the Greater Toronto Area.
Toronto Hydro received an Ovation Award in the Multi-Audience
Communications category for "The Measure of our Commitment, 2011
Corporate Responsibility Report."
Highlights from the 2012 report include:
Completed one of the largest capital plans in Toronto Hydro's history,
and invested approximately $290 million in electricity infrastructure
Invested approximately $2 billion since 2006 to modernize electricity
distribution system assets.
Improved customer experience with the launch of My TorontoHydro™, an
online customer self-service portal to help people manage their own
transactions online and outside of regular call centre hours.
Launched a key accounts program to provide large industrial customers
with a single point of contact to meet their unique business
requirements, including after-hours outage support.
Co-hosted 17 Brighter Nights™ community events in 2012 to help increase
community safety and energy efficiency in at-risk neighbourhoods. More
than 200 volunteers replaced approximately 3,000 incandescent bulbs on
Employees raised more than $380,000 for charities across the city
including United Way Toronto, the Canadian Breast Cancer Foundation and
Sixty-four employees earned formal recognition from the City of Toronto
for their work in the United States helping to restore electricity
following Hurricane Sandy.
Achieved electricity savings of 116,900 MWh and a total peak demand
reduction of 53.2 MW by delivering the Ontario Power Authority's saveONenergyOM conservation programs.
Successfully passed external audits towards achieving ISO 14001
Environmental Management System certification.
Launched joint Solar Photovoltaic (PV) Project with the City of Toronto
and retrofitted 10 city-owned buildings with solar panels, which will
generate approximately 2,600 MWh of electricity and will earn
approximately $20 million in gross revenues for the city over the next
Consolidated net income for the year ended December 31, 2012 was $86.0
Toronto Hydro's comprehensive financial information can be viewed in our
annual report at torontohydro.com/annualreports
About Toronto Hydro
Toronto Hydro Corporation is a holding company, which wholly-owns two
Toronto Hydro-Electric System Limited - which distributes electricity
and engages in Conservation and Demand Management ("CDM") activities;
Toronto Hydro Energy Services Inc. - which provides street lighting
The principal business of the Corporation and its subsidiaries is the
distribution of electricity by Toronto Hydro-Electric System Limited.
Toronto Hydro-Electric System owns and operates an electricity
distribution system, which delivers electricity to approximately
719,000 customers located in the City of Toronto. It is the largest
municipal electricity distribution company in Canada and distributes
approximately 19% of the electricity consumed in the Province of
Our World. Our City. Our Responsibility. See what we are doing to be
safe, reliable and sustainable at torontohydro.com/responsibility
Twitter - twitter.com/torontohydro
Facebook - facebook.com/torontohydro
YouTube - youtube.com/torontohydro
Image with caption: "Toronto Hydro Launches its 2012 Corporate Responsibility Report (CNW Group/Toronto Hydro Corporation)". Image available at: http://photos.newswire.ca/images/download/20130531_C4019_PHOTO_EN_27349.jpg
Image with caption: "The Cost of a Reliable Distribution Grid (CNW Group/Toronto Hydro Corporation)". Image available at: http://photos.newswire.ca/images/download/20130531_C4019_PHOTO_EN_27350.jpg
Image with caption: "Renewing our Workforce (CNW Group/Toronto Hydro Corporation)". Image available at: http://photos.newswire.ca/images/download/20130531_C4019_PHOTO_EN_27351.jpg
Image with caption: "Our Reliability Record (CNW Group/Toronto Hydro Corporation)". Image available at: http://photos.newswire.ca/images/download/20130531_C4019_PHOTO_EN_27352.jpg
SOURCE: Toronto Hydro Corporation
For further information:
Tanya Bruckmueller, Toronto Hydro-Electric System