TELUS' web-based eClaims service enables physiotherapists,
chiropractors, optometrists and opticians to electronically submit
claims directly to Sun Life on behalf of patients.
TORONTO, Sept. 20, 2012 /CNW/ - Extended healthcare providers across
Canada registered with the TELUS Health eClaims web portal service can
now submit claims electronically on behalf of their patients who are
plan members with Sun Life Assurance Company of Canada. TELUS' eClaims
portal is specifically designed to accelerate and simplify claim
processing. It enables extended healthcare providers the ability to
process patients' claims at their point-of-sale, giving providers more
time to deliver the best possible patient care.
This electronic process allows physiotherapists, chiropractors and
visioncare providers to submit claims on behalf of patients who are Sun
Life plan members, accelerating payment and reducing time spent
processing insurance paperwork. Plan members are protected by Sun
Life's anti-fraud technology on e-claims which provides advanced
monitoring to detect unusual claims patterns to decrease the risk of
loss from fraud.
"The initial launch in the Atlantic provinces of the eClaims service in
July was well received by plan members and sponsors," said Stuart
Monteith, Senior Vice-President, Group Benefits, Sun Life Financial
Canada. "We are excited to offer this service nationwide and are
confident healthcare providers will recognize the benefits of
electronic claims submission and will actively use and promote it to
their patients. Our plan members benefit from the service as it
minimizes out-of-pocket expenses as they pay only the balance not
covered under their benefits plan - and there are no paper claim forms
to fill out and submit."
Healthcare providers already registered with TELUS eClaims are eligible
to submit claims directly to Sun Life. Supporting Sun Life's paperless
initiatives to reduce waste and provide quicker service, payments to
providers will be made via electronic funds transfer. To receive
payment electronically from Sun Life, providers simply submit their
banking information to TELUS by completing a form found on the TELUS
"We are excited to continue our partnership with Sun Life and extend the
eClaims service to its members across Canada," said Luc Vilandre,
Vice-President, Health Benefits Management, TELUS Health Solutions.
"TELUS Health Solutions continues to deliver targeted solutions that
simplify the eClaims submission process so healthcare providers can
spend more time taking care of their patients. Our strong relationships
with insurance customers and allied healthcare providers across Canada
enhance the patient experience and help to achieve better health
outcomes for all Canadians."
TELUS is a leader in Canada's claims and benefits management sector,
providing drug claims processing for over 10 million Canadians. TELUS
Health eClaims web portal service, launched in 2010, and has since
experienced rapid adoption by the extended healthcare community with
close to 12,000 providers now on board.
About Sun Life Financial
Sun Life Financial is a leading international financial services
organization providing a diverse range of protection and wealth
accumulation products and services to individuals and corporate
customers. Chartered in 1865, Sun Life Financial and its partners today
have operations in key markets worldwide, including Canada, the United
States, the United Kingdom, Ireland, Hong Kong, the Philippines, Japan,
Indonesia, India, China and Bermuda. As of June 30, 2012, the Sun Life
Financial group of companies had total assets under management of $496
billion. For more information please visit www.sunlife.com.
Sun Life Financial Inc. trades on the Toronto (TSX), New York (NYSE) and
Philippine (PSE) stock exchanges under the ticker symbol SLF.
About TELUS Health Solutions
TELUS Health Solutions, represents a unique set of technology, expertise
and resources to help transform how information is used in the
healthcare industry. TELUS Health Solutions has years of expertise in
successfully implementing healthcare applications and information
communication technology processes through industry leading solutions
and consulting services to customers in Canada and around the world. It
is backed by more than 1,500 TELUS Health Solutions team members
including healthcare professionals. For more information, visit telushealth.com.
TELUS (TSX: T, T.A; NYSE: TU) is a leading national telecommunications
company in Canada, with $10.6 billion of annual revenue and 12.8
million customer connections including 7.4 million wireless
subscribers, 3.5 million wireline network access lines, 1.3 million
Internet subscribers and 595,000 TELUS TV customers. Led since 2000 by
President and CEO, Darren Entwistle, TELUS provides a wide range of
communications products and services including wireless, data, Internet
protocol (IP), voice, television, entertainment and video.
In support of our philosophy to give where we live, TELUS, our team
members and retirees have contributed more than $260 million to
charitable and not-for-profit organizations and volunteered 4.2 million
hours of service to local communities since 2000. Fourteen TELUS
Community Boards lead TELUS' local philanthropic initiatives. TELUS was
honoured to be named the most outstanding philanthropic corporation
globally for 2010 by the Association of Fundraising Professionals,
becoming the first Canadian company to receive this prestigious
For more information about TELUS, please visit telus.com.
Note to Editors: All figures in Canadian dollars.
SOURCE: Sun Life Financial Inc.
For further information:
Sun Life Financial
TELUS Health Solutions