OTTAWA, March 6, 2013 /CNW/ - In order to ensure that Canadians receive
the benefits to which they are properly entitled, Service Canada has
had a long-established Integrity Services Branch. On average, over
400,000 reviews and investigations are conducted every year.
Since the early 1970s, as part of its legislative mandate, the
department has been conducting file reviews in order to confirm the
accuracy of information provided by clients.
The Integrity Services Branch uses different means to communicate with
clients, such as mail, in-person meetings and telephone calls. Where
circumstances warrant, surveillance may be required.
However, surveillance is strictly a last resort measure and requires the authorization of an Integrity Services manager
or team leader. When surveillance is appropriate, it must always comply
with all applicable laws.
Last year alone, Service Canada was able to address almost a half
billion dollars in ineligible payments related to the Employment
Insurance, Canada Pension Plan and Old Age Security programs.
It is important that benefits are only paid to those who are qualified
for them and Service Canada takes this responsibility very seriously,
on behalf of taxpayers, in order to protect the integrity of our
SOURCE: Human Resources and Skills Development Canada
For further information:
Media Relations Office
Human Resources and Skills Development Canada
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