MISSISSAUGA, ON, May 15, 2013 /CNW/ - Ricoh Canada Inc. today announced
it is porting its powerful Field Service Automation (FSA) application
to the BlackBerry BES 10 platform. The FSA app is Ricoh's
best-in-class solution for the field service technical team, allowing
remote employees to drive significant efficiencies in typical field
based tasks such as call closing and scheduling.
"The porting of this key Ricoh app over to the BES 10 platform provides
us with the groundwork for the wholesale adoption of BlackBerry Z10
and BlackBerry Q10 smartphones by the entire service fleet - devices
that have been thoroughly tested here with outstanding results," said
Andy Ambrozic, Ricoh's Director of IT Infrastructure & Operations.
According to Ricoh Canada President and CEO, Mr. Glenn Laverty, "the
relationship between Ricoh and BlackBerry is strategic and
longstanding, and one that has provided our remote employees with an
absolute advantage in the marketplace. The BES 10 platform only
enhances the power of Ricoh applications in the hands of our
Ricoh has been a strong technology partner with the Waterloo-based
manufacturer, and has routinely collaborated with BlackBerry in
bringing new products to market. Leveraging a number of the
outstanding core attributes unique to the Z10 and Q10 - such as
exceptional speed, enhanced computing power and the innovative HUB -
Ricoh's FSA app eliminates significant hurdles that have traditionally
burdened field-based staff, both in terms of time and productivity.
| About Ricoh |
Ricoh is a global technology company specializing in office imaging
equipment, production print solutions, document management systems and
IT services. Headquartered in Tokyo, Ricoh Group operates in more than
200 countries and regions. In the financial year ending March 2012,
Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23
The majority of the company's revenue comes from products, solutions and
services that improve the interaction between people and information.
Ricoh also produces award-winning digital cameras and specialized
industrial products. It is known for the quality of its technology, the
exceptional standard of its customer service and sustainability
Under its corporate tagline, imagine. change. Ricoh helps companies transform the way they work and harness the
collective imagination of their employees.
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© 2013 Ricoh Canada Inc. All rights reserved. All referenced product
names are the trademarks of their respective companies.
SOURCE: Ricoh Canada Inc.
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Ricoh Canada Inc.