CALGARY, Dec. 5, 2013 /CNW/ - Revera, a provider of seniors' care and
services across Alberta, has announced that it has retained Dr. Paul
Katz to conduct an independent review at its McKenzie Towne Care Centre
in Calgary. Dr. Katz is recognized around the world as a leader in the
long term care field, and is Vice President of Medical Services at
Baycrest Health Science Centre, Professor of Medicine at the University
of Toronto and former Chief of the Division of Geriatrics and Aging at
University of Rochester School of Medicine.
Jeff Lozon, CEO of Revera made the announcement in Calgary today, and
"We are very concerned by reports of unacceptable care in this facility,
and will investigate all such incidents and develop improvements which
will be fully implemented. The incidents recently reported are not in
keeping with our long tradition of service in Alberta or in other
jurisdictions, and we apologize to the families involved. Providing
high quality care for our residents is our top priority."
"We are providing Dr. Katz with unrestricted access to our team and
processes to ensure that any identified problems are remedied as
quickly as possible. Our staff members are highly dedicated, trained
individuals who work tirelessly to serve a vulnerable population, but
are often confronted by extraordinarily complex, challenging
situations, and we are all committed to learning from this review."
Revera is also cooperating fully with Alberta Health Services staff
members who are currently onsite at McKenzie Towne conducting the
biannual review of the facility.
Revera is a leading provider of seniors' accommodation, care and
services; built on a 50-year history of helping seniors live life to
the fullest. With more than 240 sites across Canada and parts of the
U.S., we work to enhance lives in our retirement communities, long term
care homes, U.S. nursing and rehab centres and through the provision of
home health services. Find out more about Revera at www.reveraliving.com or find us on Facebook and Twitter.
SOURCE: Revera Inc.
For further information:
(416) 301-1751 (mobile)