BERLIN, Feb. 14, 2013 /CNW/ - German satellite TV provider Sky Germany
AG are to open a new customer service center on the outskirts of Berlin
today, the latest high-profile international company showing a
willingness to keep business services and processes at home.
That includes outsourced processes. Sky Germany is working with UK
company Serco, who will reap the benefits of having a location within
Germany as a result. Vietnamese company FPT Corporation has recently
opened a software outsourcing operation in Düsseldorf as well, also
perceiving the opportunities that a presence in Europe's strongest
economy holds. 'German quality made in Vietnam' is their catchphrase.
There is little wonder then that a German Chapter of the International
Association of Outsourcing Professionals is to hold its inaugural
meeting this year on March 4, at the offices of Germany Trade and Invest in Berlin.
Germany Trade and Invest, heavily involved in the set-up of the Chapter, will also be at the
Outsourcing World Summit 2013 in Phoenix on February 18, explaining not
only what the location advantages of Germany are, but also reminding
investors of the exceptional flexibility and education of the workforce
and the stability of the economy and infrastructure.
"It's important to note that it's not the quantity of business processes
being outsourced that is changing, but the actual types of processes
themselves," said Dr. Josefine Dutschmann, Senior Manager Business
Services, at Germany Trade and Invest.
"More companies are looking at outsourcing processes like Human
Resources, but keeping those processes within national or economic
borders. This is creating a wealth of opportunities for service
industry companies in Germany as some of these processes are
Germany Trade & Invest is the foreign trade and inward investment promotion agency of the
Federal Republic of Germany. The organization advises foreign companies
looking to expand their business activities in the German market. It
provides information on foreign trade to German companies that seek to
enter foreign markets.
SOURCE: Germany Trade and Invest
For further information:
Germany Trade & Invest